Same as Alibaba Cloud on TP
Same as Alibaba Cloud on TP. A lousy company. Surprising to me how bad it actually is.
关于 Alibaba Cloud
数据更新- 网站
- aliyun.com
- 分类
- 电子与科技
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 3 条评价
- 差评回复率
- 0%（0/5 条）
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商家自述
Alibaba Cloud, also known as Aliyun, is a Chinese cloud computing company, a subsidiary of Alibaba Group.
Alibaba Cloud靠谱吗？
Alibaba Cloud（aliyun.com）在 OK.one 的综合评分为 1.0 分（满分 5 分），基于本站收录的 5 条用户评价，属于电子与科技分类，口碑较差。100% 的评价为 1 星，差评比例偏高；商家尚未回复差评；近 12 个月新增 3 条。数据最后更新于 2026-10-25。
用户怎么说
Billing “gotcha” and zero goodwill for honest mistake
I signed up for Alibaba Cloud’s Coding Plan specifically to avoid surprise PAYG bills for AI API usage. Their console UX kept my old PAYG API key active and made it non‑obvious which key was actually attached to the Coding Plan. I unknowingly used the wrong key, consumed the same type of resources that should have fallen under the Coding Plan, and was then billed at higher PAYG rates. Support repeatedly hid behind “personal configuration error” even after I explained the UX trap and asked for a small gesture of goodwill (refund or account credit). They refused both and only offered to refund unused Coding Plan balance if I stopped using it. I’ve paid, cancelled everything, and moved my workloads elsewhere. If you value clear billing UX and basic goodwill when an honest mistake happens, I would strongly recommend choosing another AI/cloud provider.
I would have given it a 0 if it were…
I would have given it a 0 if it were possible, but I knew the service level was so low that it was simply impossible. KYC was rejected despite me providing all the documents... KYC just to use the API for the image generation model is incredibly stupid.
KYC rejected, but money not refunded
My money was withheld and I was asked to do KYC. I have done it, but it was rejected several times.
registers and publishes only fake and…
registers and publishes only fake and ilegal webshop from china....all webshosp are with fake articles, e.g. Rolex watches, Omega watches etc...also Lego and alibaba does not respond to any of my reports.....not surprising...they are Chinese!
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