Stay far away. They bombard you with calls and texts as soon as you contact them. I went over my situation with them & they said they would take my case. I had some questions about how they could help and how much it would cost. His answers were either vague or he would try to redirect the conversation. When I said that I had to get off of the phone he tried to pressure me into signing a power of attorney and making a payment. Finally I had to firmly say no and hang up the phone . After that the texts and calls were constant. The person handling the case actually texted me, "Why don't you want to better yourself". People who have good intentions don't harass and shame people.
This company charges you an initial fee of $495, "phase 1", to do absolutely nothing you couldn't do yourself in 5 min. All they do is pull your transcripts from the IRS website, something anyone can easily do for FREE. They then will have a CPA "evaluate" your tax needs. Most CPA's offer a free consultation, so again no benefit for the $495 you just paid. Once the CPA reviews your account you will get hit with another fee to prepare the taxes. The fees start going up from there. $2000-$6000 average. Save your money and deal with the IRS directly, or hire a local CPA. They have a whole sales team that are not accountants, or CPA's ready to promise you the world. They will tell you anything to take your money and then underperform once they have it. They charge 4-5x more than a local CPA that can do exactly the same work for you, or you could do yourself for free. They are simply preying on your fear of the IRS to hustle you out of money you obviously don't have, or you wouldn't owe the IRS.
