I spoke with Jason and he was very…
I spoke with Jason and he was very helpful and understanding. I finally see some light at the end of the tunnel. I am very much looking forward to the upcoming process.
About Alleviate Tax
Data updated- Website
- alleviatetax.com
- Category
- Legal Services & Government
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 107 reviews
- Replies to negative
- 0% (0/16)
Do you own Alleviate Tax? Claim this profile for free and start replying to reviews.
About this business
Alleviate Tax is a nationwide tax firm that employs tax attorneys, CPAs, and enrolled agents to handle all of our clients' tax needs. We relieve our clients’ stress of owing tax debt and dealing with the IRS by holding their hand through the whole process of resolution and providing world-class customer service.
Written by the business, not verified by us.Is Alleviate Tax legit?
Alleviate Tax (alleviatetax.com) has a 4.4 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Legal Services & Government and its reputation is good. 85% of reviews are 4 stars or higher and 15% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-07.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Many customers frequently praise the staff for being exceptionally helpful, professional, and patient when guiding individuals step-by-step through complicated tax situations. Consumers truly appreciate the personalized support, noting that representatives listen carefully, show genuine empathy, and successfully ease their anxiety throughout the entire resolution process. Some people were dissatisfied with communication, mentioning that it was quite hard to get hold of representatives or receive timely callbacks. A few reviewers also noted that phone messages were frequently left unreturned, leading to frustrating delays and unhelpful service when trying to get updates.
Auto-generated from all reviews of this business. For reference only.What people say
The rep
The rep. I spoke with is very knowledgeable and thru with explaining everything to you He also helped me understand the 2 phases of the program I would recommend this tax relief program to anybody struggling with THE IRS, STATE ETC REGARDS NANCY
Poor Customer Service
I have had several different case managers. None of them are consistent with their customer service. For the amount of money I'm being charged, they should be updating me on a regular basis! I have sent several emails with no replies. I just called and was left on hold until I was disconnected. Based on the initial conversations I had, and the amount of money they are charging me I really expect better service. This is a serious situation and I don't think they view it like that. The only consistent thing that occurs if they collect their payment every month! I would really appreciate it if they valued my business more!
I have had tax issues for many years…
I have had tax issues for many years and when I started getting final notices I decided to reach out for help. Everyone I spoke with made me feel like they were very transparent. Colin was able to get me set up on affordable plan as well
Be careful. They will take your money and make you facilitate your tax liability on your own
Be careful. Alleviate tax took 10,000 dollars and never resolved my issue with the IRS. Good luck.getting anyone to call you back. SCAM. I have a learning disability and they took advantage of me and told me It was better if I handled my tax issues with the IRS myself, while refusing to refund me the money I paid for Alleviate to work out a solution with the IRS.
I had a great experience with Tax…
I had a great experience with Tax Relief. The entire process was smooth, professional, and much less stressful than I expected. The team was knowledgeable, patient, and took the time to explain everything clearly so I understood my options and what to expect throughout the process. Communication was consistent, and I always felt like my questions and concerns were taken seriously.
Everyone always answered my questions
Everyone always answered my questions, because I called a lot! Very professional Company! Liked all Staff
Dealing with a company that resolves…
Dealing with a company that resolves IRS taxes they demonstrated expertise. But more importantly humanity and listened with care Then agreed they have a solution being client oriented. I recommend having a conversation and hear the difference it is a people customer oriented company. Dr David
Gabriella Martinez with Alleviate Taz provides Outstanding customer service!
I was lucky enough to work with Gabriella Martinez at Alleviate Tax. Her customer service and professionalism was second to none. She was clear in explaining the next steps in my case and provided all the necessary contact information I might need should questions arise. I strongly recommend Gabriella and Alleviate Tax for all your tax needs…
Gabriella Martinez has been outstanding…
Gabriella Martinez has been outstanding to work with. She is knowledgeable, thorough, and patient, taking the time to explain everything clearly and answer all of our questions. She responded promptly, kept us informed at every step, and handled our matter with real professionalism and care. It's clear she genuinely wants the best outcome for her clients. We felt we were in very capable hands from start to finish, and we recommend her without hesitation."
The initial introduction was very…professional but warm and stress relieving.
The initial introduction was very professional, I can tell i was in the right hands and felt like a person not a number. Austin Smith was the person I had the pleasure of talking with, i call tell right away he cared and made me feel that Alleviate cared and will go the distance for me in my situation. I've had this weight on my shoulders for years and in just one phone call with Austin all that weight was lifted. Thank you Austin and everyone at Alleviate.
I really appreciated the fact that they… cared about me and my personal situation and made me feel comfortable with entrusting them with my current situation.
I really appreciated the fact that they really cared about my situation, listened and really showed compassion for me and my situation. This company from my experience thus far has been nothing short of amazing.
Jeff Erickson was the associat that…
Jeff Erickson was the associat that helped me put together a tax relief program. He was very knowledgeable and helpful and was able to walk me through the process and procedures flawlessly.
Avoid this scam of a company
Alleviate Tax should replace their 'What We Stand For and Service First, Service Always' disclaimer to 'Over Promise and Underdeliver.' Save yourself a lot of frustration, time, and of course money, and avoid this scam of a company. If you're dead set on hiring assistance, reach out to a local CPA or reputable firm. I unfortunately learned the hard way, and should have neglected to trust a company that doesn't list names and/or credentials of staff members on their website, let alone rates of any kind. Tax experts? What a farce. Their associates are glorified salesmen who prey on your fear of the IRS. I requested their help with a sub $10k debt, and had to wait 16 months for a resolution that resulted in me losing more money. You'll have no idea how your 4 figure assessment fee is allocated (that of course follows a $495 charge for your initial 20min call), and will be passed on from salesman to salesman throughout the process. All would promise lines of communication that were rarely or never on time. The customer service skills of their supervisors were abysmal, as several were unable to exercise any sort of discretion to a mismanaged client, notably Jay Garcia and Marcela Rodriges. Know that their offered programs are available via a quick Google search, or by contacting an IRS Taxpayer Advocate Service directly - FOR FREE.
The employee he was of assistance.He…
The employee he was of assistance.He let me ask questions and answered them. The employee did not rush through his assignment.most people rush and I can't even understand them.jode did an excellent job for me I thanked him much.Every one there that I spoke to was awesome 👍👍 I give them an A thanks 👍🙏😅 again to all Debra Fontenot
Good service
Good service. Great benefits. Awaiting my last phase for the OIC. We shall see!
Back taxes
I was looking for a tax service to help me with a large amount of back taxes to pay. Thats when I phoned Aleviate Tax. They accepted me and begin working with me. Explained everything in detail how they worked. Everyone I spoke with were very professional and answered my questions. They helped me save a large amount of money
FROM FEELING LIKE MY SITUATION COULDN'T BE HELPED, TOO GETTING THE BEST RESULTS POSSIBLE IN MY SITUATION,
MY EXPERIENCE WAS SO STRAIGHT FORWARD IN THE BEST WAY, I THINK IN MY CASE I GOT THE BEST RESULTS, MY REPRESENTATIVE*GABRIELLA MARTINEZ* WAS VERY INFORMATIVE ON EVERYTHING I NEEDED TO KNOW & IF I DIDN'T UNDERSTAND SHE DID HER VERY BEST MAKING SURE I UNDERSTOOD BEFORE GOING ANY FURTHER, WHEN I CALL TO SPEAK WITH HER, IF SHE WASN'T AVAILABLE AT THE VERY MOMENT, SHE GOT BACK WITH ME ASAP, ALL MY SERVICE IN COUNTERS WERE PROMPTLY HANDLED, YOU HAVE A+ SERVICE, THANK YOU BUNCHES!!!! THANK YOU SO SO MUCH MS. GABRIELLA MARTINEZ!!!!
My experience with Myles was very…
My experience with Myles was very informative and he explained everything with professionalism and respect of my issues. Very helpful
TYLER KNOWS BEST
I spoke with a guy name Tyler Bender who was very understanding of my situation.He was a professional & very reassuring of handling my tax debt.He covered a lot things that made me comfortable with choosing Alleviate Tax Consolidation…..Thankx Tyler