Alleviate Tax is a nationwide tax firm that employs tax attorneys, CPAs, and enrolled agents to handle all of our clients' tax needs. We relieve our clients’ stress of owing tax debt and dealing with the IRS by holding their hand through the whole process of resolution and providing world-class customer service.
Written by the business, not verified by us.Alleviate Tax (alleviatetax.com) has a 4.4 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Legal Services & Government and its reputation is good. 85% of reviews are 4 stars or higher and 15% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-07.
Reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the staff for being exceptionally helpful, professional, and patient when guiding individuals step-by-step through complicated tax situations. Consumers truly appreciate the personalized support, noting that representatives listen carefully, show genuine empathy, and successfully ease their anxiety throughout the entire resolution process. Some people were dissatisfied with communication, mentioning that it was quite hard to get hold of representatives or receive timely callbacks. A few reviewers also noted that phone messages were frequently left unreturned, leading to frustrating delays and unhelpful service when trying to get updates.
Auto-generated from all reviews of this business. For reference only.Jonathan Cortez was so helpful and kind, making me feel so comfortable and providing me with all the information to make this adventure easy and doable, he has given me confidence that there is a light at the end of the tunnel!!!
My name is Bill Hansen.I called Alleviate tax solutions. A man named James Ha spoke with me and handled my irs issue for me. James was courteous, professional and very helpful. In 4 days he notified me that my issue was resolved. In short with James Ha and Alleviate I have met with total excellence at every encounter. I would definitely recommend them. Thank you Alleviate again, Bill.
This was the first time I had ever used a service like this, and I was a little leery about it. All I can say is that my experience with James Ha has been outstanding. He took the time to walk me through the entire process, making sure I understood every step along the way. He explained everything in clear, easy-to-understand terms and never made me feel rushed. His patience, professionalism, and willingness to answer my questions made the experience smooth and stress-free. I truly appreciate all of his help and would highly recommend him to anyone needing his services.
I want to give proper praise to a gentleman named Johnathon Cortez, from the very first call to him for advise he was so helpful and sincerely concerned about my tax situation. He has the patience of Job and goes above and beyond to help with your taxes. I trust this man with my finances and if it came to it, would trust him with my life! That's just the way he makes you feel. He does not try to rush you through anything I would recommend Alleviate tax for all your tax needs and would highly recommend you ask for Johnathon. This is the only tax service I know that cares more about their clients than money. 100% the best I've come across!! Give them a call for all your tax needs or they will even honestly answer any questions you may have. I'm hooked on them now!
What made the experience great was Emily she was very humble. Very kind. She made us feel comfortable. Her energy was very positive. We understood everything when she spoke. She broke it down what we needed to understand. She didn’t interrupt us when we were speaking. She was very professional.
Im just starting out with this company and the initial consultation was great. I have my tax situation in such a mess Alleviate Tax listened to my concerns and answered my questions. I feel comfortable and confident going forward and having them take care of me. Nevaeh, has been exceptionally helpful most recently and it's been a painless process so far. I don't see it being any other way looking forward.
I have tried getting information from other companies and they all gave me the run around. Alleviate Tax asked many questions and really tried to understand my situation. My agent was kind, listened and was sincere.
The only thing I ever get from these people is when I call them you get put on hold and then they tell me we can't take your call right now call later it wouldn't be somebody that I could recommend
Tyler Bender was so kind and helpful. He listened patiently, offered great guidance and quickly addressed all of my concerns.
They charged me 10s of thousands of dollars up front and did nothing for almost a year. Was passed from one person to the next, given questionable advice like wait 10 years and the debt will go away. I asked several times for the recording of the hard sell to get us to sign, that I believe violates UDAAP (unfair deceptive practices). I was told they had a direct line to the irs (they do not), that they would immediatley put a hold on any paycheck garnishment/property seizure (they did not). The handler we got was the worst customer service person ever, she would send docs with no explanantion of what they were. They do not document anything they say on the phone so I started using email for a papertrail In then end I got zero relief from the IRS and because they dragged it out so long I ended up much more in interest/penalties if I had just set up a plan myself.
Nevaeh is great helping and getting my situation on point and she Kept me updated me …
This company offered me my consult fee of 495.00 back in exchange for removing my negative review and because I refused to remove it, they said they would not offer me the refund of the fee. Integrity is lacking in this company and its a shame how much money they have gotten away with taking from people. all I can say is do your research and I will never work with them again.
Emily B was absolutely Wonderful!!! She made me feel like I Mattered!!! Ty So Much
I have been working with this company about 9 months and everyone that I have spoken has been very respectful and understanding of my situation.
Halu was so helpful and helped me understand everything clearly I recommend Alleviate Tax and Halu to all my friends and family.
Aleviate Tax did an amazing job getting me out of the bad situation that I was in. Their whole staff was great and my case manager Bryan was very friendly, very helpful and kept me informed every step of the way.. 👍👍
Jonathan Cortez was extraordinary! He was extremely kindhearted and listened to my story and went above and beyond to help me. He is the sole reason I went with Alleviate Tax! What an excellent representation of a caring company!
Thank you so much ,Sol Crisostomo always returned my calls she help me with several years on my taxes she always answered my questions was very accurate. I wasn't treated like number she spent many hours to help me with my taxes she's very kind caring and professional!she's a huge asset to alleviate tax. I can't thank you and the company enough for all you've done for me ,your totally amazing at what this company and employees do! She made stressful situation easy .Thank you Sol crisostomo, sincerely Teresa y
Carlos AL—- Helped me through the toughest of times. I wasn’t certain of how I would approach my last IRS report evaluation. Thanks alleviate for the quick response and for your professionalism.
I've been dealing with Jason. Still in the first fase, but he made the process very easy. Hopefully the rest of the process is just as smooth.
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