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American Alarm and Communications, Inc.

62 条评价

4.962 条评价
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关于 American Alarm and Communications, Inc.

数据更新
网站
americanalarm.com
分类
家庭服务
所在地
United States · Arlington
状态
待认证
近 12 个月
62 条评价
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American Alarm and Communications, Inc.靠谱吗?

American Alarm and Communications, Inc.(americanalarm.com)在 OK.one 的综合评分为 4.9 分(满分 5 分),基于本站收录的 62 条用户评价,属于家庭服务分类,口碑优秀。好评高度一致,95% 的评价为 4 星及以上。数据最后更新于 2026-08-10。

用户怎么说

R
RIVERSIDE CONVENANT CHURCH · 写过 1 条评价 · 已认证 · 体验于 2026-05-30 ·

技术人员开始工作

技术人员立即开始工作,知识渊博且友善。他们准确地解释了他们要做什么。

American Alarm and Communications, Inc. 回复2026-06-17

Thanks for leaving a review about your recent visit. Our technicians are trained to work efficiently while informing customers of the work being done to their systems so they feel more confident in their safety and security. Please let us know if we can be of further assistance. Sincerely - The American Alarm Team

K
KENNETH BRYANT · 写过 3 条评价 · 已认证 · 体验于 2026-06-08 ·

主门传感器当天服务...

当主门传感器出现故障时,当天提供服务。

American Alarm and Communications, Inc. 回复2026-06-17

Thank you for your feedback! We understand how important it is to address issues with entry points quickly, and we're glad our team was able to respond promptly when your main door sensor failed. We appreciate your trust in American Alarm. Sincerely - The American Alarm Team

K
KEVIN · 写过 3 条评价 · 已认证 · 体验于 2026-06-04 ·

技师很扎实

技师很扎实。他们如期完成了工作。

American Alarm and Communications, Inc. 回复2026-06-12

Thank you for your feedback! We're glad your technician delivered dependable service and completed the work as scheduled. We know our customers value reliability and punctuality, and we're pleased we could meet your expectations. Please reach out if you need anything else. Sincerely - The American Alarm Team

R
Ruth Allen · 写过 3 条评价 · 已认证 · 体验于 2026-06-02 ·

客户服务非常出色

客户服务非常出色!我们所在地区的无线连接存在问题。他们不知疲倦地工作以解决问题。技术人员很棒而且知识渊博!

American Alarm and Communications, Inc. 回复2026-06-11

Thanks for leaving a review! We know connectivity challenges can be frustrating, so we're glad our team was able to identify a reliable solution to keep your system operating properly. Our technicians and customer service team will be happy to hear they provided the knowledge and dedicated support you deserved. Please let us know if we can be of further assistance. Sincerely - The American Alarm Team

D
DEBORAH BELL · 写过 1 条评价 · 已认证 · 体验于 2026-06-02 ·

我的经历非常好

我的经历非常好。他们派来的人都很友善、健谈、知识渊博。我在这家公司只得到了很好的经历。

American Alarm and Communications, Inc. 回复2026-06-09

Thank you for the wonderful feedback! We're thrilled to hear you've consistently had positive experiences with our team and that our technicians' professionalism, communication, and expertise continue to earn your trust. Please let us know if we can be of further assistance. Sincerely - The American Alarm Team

P
PILGRIM HALL MUSEUM · 写过 1 条评价 · 已认证 · 体验于 2026-05-26 ·

反应敏捷且高效,与这个经验丰富的团队合作真是太好了。

反应灵敏且高效

American Alarm and Communications, Inc. 回复2026-06-09

Thanks for leaving a review! We're glad you've found our team responsive, efficient, and easy to work with—all valid concerns when choosing a security company to partner with. We appreciate your continued trust in American Alarm. Sincerely - The American Alarm Team

N
New England gardner · 写过 5 条评价 · 已认证 · 体验于 2025-09-18 ·

这家公司的一切都是顶级的……

这家公司的一切都是一流的!

American Alarm and Communications, Inc. 回复2026-06-09

Thank you for leaving such a wonderful review! We're proud to have a team dedicated to delivering exceptional service at every level, and we're thrilled that your experience reflected that. We appreciate your trust in American Alarm and look forward to continuing to serve you. Sincerely - The American Alarm Team

c
customer · 写过 2 条评价 · 已认证 · 体验于 2026-06-01 ·

我最近遇到了一些问题...

我最近在美国警报中心的监控遇到了一些问题。令我惊讶的是,最高层有人打电话给我,询问问题的细节。 我相信这件事会得到解决,不会再发生在任何人身上

American Alarm and Communications, Inc. 回复2026-06-09

Thank you for your feedback and for giving us the opportunity to address your concerns. While we're sorry to hear you experienced issues with your monitoring, we're glad our team was able to connect with you directly, understand the situation, and work toward a resolution. We take customer feedback seriously at every level of the organization, and we appreciate your confidence that the issue will be resolved. If you have any other questions or concerns, please don't hesitate to contact us. Sincerely - The American Alarm Team

D
Debra Mergner · 写过 2 条评价 · 已认证 · 体验于 2026-05-25 ·

大卫很有耐心

大卫很有耐心、友善且知识渊博。

American Alarm and Communications, Inc. 回复2026-06-08

Thank you for taking the time to leave a review. We're glad David's patience, kindness, and expertise made for a positive experience during your recent visit. Please let us know if we can be of further assistance. Sincerely - The American Alarm Team

N
Nick SCOBBO · 写过 1 条评价 · 已认证 · 体验于 2026-05-24 ·

技术人员很友好而且非常…

技术人员很友好而且效率很高

American Alarm and Communications, Inc. 回复2026-06-08

Thanks for sharing your feedback! We're glad to hear your technician was friendly and efficient. We know inviting someone into your home is a matter of trust, so our technicians strive to respect your time, your home, and your systems while delivering peace of mind. Sincerely - The American Alarm Team

D
Daniel Cesaroni · 写过 2 条评价 · 已认证 · 体验于 2026-05-29 ·

对每间公寓进行一致的测试……

对每间公寓和公共区域进行一致的测试。 知识渊博的技术人员 一致的调度

American Alarm and Communications, Inc. 回复2026-06-08

Thank you for leaving a review. We're glad to hear our technician's knowledge and attention to detail helped ensure thorough testing throughout the apartments and common areas. Consistent scheduling and proactive inspections are important parts of helping our customers maintain reliable life safety systems year after year. Please let us know if you need anything else. Sincerely - The American Alarm Team

T
THOMAS BOWLES & NANCY JACOBS · 写过 1 条评价 · 已认证 · 体验于 2026-05-20 ·

良好的客户服务

American Alarm and Communications, Inc. 回复2026-06-04

Thank you for leaving a review! Delivering excellent customer service is at the heart of what we do, and we're glad our team provided a positive experience. We appreciate your support and your trust in American Alarm. Please let us know if we can assist you further. Sincerely - The American Alarm Team

J
James Saviano · 写过 4 条评价 · 已认证 · 体验于 2026-05-25 ·

很棒的服务

优质的服务,愿意考虑有关报警系统电涌的问题并纠正问题/成本。

American Alarm and Communications, Inc. 回复2026-06-02

Thank you for your feedback! We're glad our team was able to work with you to address the concerns surrounding the power surge and reach a fair resolution. Providing responsive service and taking the time to understand our customers' situations is an important part of the experience we strive to deliver. Don't hesitate to reach out if you need further assistance. Sincerely - The American Alarm Team

D
DOMENIC & SHEILA FERMANO · 写过 1 条评价 · 已认证 · 体验于 2026-05-19 ·

客户服务

客户服务 快速响应时间

American Alarm and Communications, Inc. 回复2026-06-03

Thank you for your feedback! We know our customers' time is valuable, which is why we strive to provide responsive customer service and resolve issues quickly, efficiently, and professionally. We appreciate you choosing American Alarm! Sincerely - The American Alarm Team

P
Preston Smith · 写过 8 条评价 · 已认证 · 体验于 2026-05-18 ·

很棒的服务

当戴夫到达、完成任务并在工作完成后离开之前解释他所做的一切时,他总是很高兴。 好家伙!!

American Alarm and Communications, Inc. 回复2026-06-02

Thank you for the kind words! We're glad Dave's positive attitude, thorough work, and clear communication continue to make a wonderful impression—we'll be sure to share your feedback with him. Please let us know if we can be of further assistance. Sincerely - The American Alarm Team

F
Fern · 写过 2 条评价 · 已认证 · 体验于 2026-05-23 ·

我喜欢这个功能,它可以让我看到……

我喜欢这个功能,它可以让我在我外出时查看是否有人关闭了我的闹钟。我不知道为什么它一直说我的后门在晚上 10 点之后的某个时间被关闭,因为每次它说这句话时我都在家,而且当时没有人关我的后门。 3 月 18 日或 19 日确实有人进来,但那是在我发电子邮件之前。贵公司的每个人都非常有礼貌,并且了解公司的运作方式。 苹果已经恢复了。 (这种情况已经发生了 21 年多了——我知道是谁。他们在一家武器公司工作了 45 年多。)

American Alarm and Communications, Inc. 回复2026-06-01

Thanks so much for leaving a review. We're glad you're finding value in the activity notifications and the ability to keep track of your system. It's also wonderful to hear that our team has been polite, knowledgeable, and easy to work with. We appreciate your trust in American Alarm and look forward to continuing to support your security needs. Sincerely - The American Alarm Team

F
FEDEX CORPORATION · 写过 1 条评价 · 已认证 · 体验于 2026-05-22 ·

美国警报对我们来说非常有用……

这些年来,American Alarm 对我们的设施起到了巨大的作用。 他们定期打电话提醒我们即将进行的检查。 他们的服务响应速度很快,能够解决复杂的问题。 尤其是谢尔盖(Serge)的价值是无价的。 截至去年,管理员对我们公司迁移到新的工作订单平台一直非常耐心,该平台有时充满挑战。 我很高兴我们能够继续与他们保持供应商关系。

American Alarm and Communications, Inc. 回复2026-06-01

Thank you for your thoughtful review and for your continued partnership over the years. We're pleased to support your facility's needs through proactive inspection scheduling, responsive service, and the ability to troubleshoot complex issues. Serge and the admin team will be especially grateful for your recognition. We value the trust you've placed in American Alarm, and we look forward to supporting your organization for many years to come. Sincerely - The American Alarm Team

S
SUZANE ASHE · 写过 1 条评价 · 已认证 · 体验于 2026-05-22 ·

修理工知道他的工作!

American Alarm and Communications, Inc. 回复2026-06-01

Thank you for leaving a review! We’re proud to have knowledgeable technicians who are well-trained and committed to resolving issues efficiently. We're glad the technician was able to set up a new keypad and left you feeling confident and empowered to use your system. Please let us know if we can be of further assistance. Sincerely - The American Alarm Team

G
GEORGE RICE · 写过 1 条评价 · 已认证 · 体验于 2026-05-11 ·

我陷入了困境

我陷入了困境。为了出售我的房子,我需要在短时间内更新和检查烟雾探测器。保罗、杰罗德和里克真的帮了我大忙!

American Alarm and Communications, Inc. 回复2026-05-26

Thanks for sharing your experience! We know how stressful and time-sensitive selling a home can be, especially when inspections are needed quickly. We’re glad Paul, Jerrod, and Rick were able to get your smoke detectors updated and inspected on short notice. We appreciate your trust in American Alarm and wish you all the best with your home sale! Sincerely - The American Alarm Team

W
WILLIAM WITTER · 写过 1 条评价 · 已认证 · 体验于 2026-05-14 ·

丹·福克斯(Dan Fox)是他服务最好的……

丹·福克斯(Dan Fox)是伍斯特齿轮工作中服务最好的人,当他刚开始工作时以及我安装了家庭警报器时

American Alarm and Communications, Inc. 回复2026-05-22

Thanks for leaving such a wonderful review! It's great to hear Dan has provided such great service over the years in both commercial and residential capacities. Long-term relationships like this mean a lot to us, and we’ll be sure to pass your words along to Dan. Sincerely - The American Alarm Team