AMYET eBikes might be driven by a desire to innovate and advance technology in the e-bike sector.This could involve developing more efficient batteries, improving motor performance, or enhancing the overall user experience through smart features.
Most reviewers were somewhat happy with their experience overall. Consumers generally find the bikes powerful and fun to ride around town, appreciating the smooth throttle and pedal assist features. Many people also mention that customer support is exceptionally helpful and quick to send replacement parts when issues arise.
Some reviewers were not happy with unexpected mechanical issues, including failing batteries and loose wheel components. Others mentioned experiencing frustrating communication delays in getting timely responses or proper assistance from customer service when trying to resolve problems. Several customers also noted that replacement parts frequently arrived with incorrect specifications or did not fit properly.
Amyet sent me the wrong wiring harness two times. And I paid for both, now they said they sent me the wiring harness I need and sent to wrong address. This has been going on for almost two months now. By far the worst experience I have ever had with a company. And I do not recommend any one ever deal with this headache ever…….
AMYET eBikes 回复2025-08-06
Hi,
I'm very sorry for bringing you a bad experience.
If you have any questions, please contact our after-sales mailbox:
[email protected]
We'll get back to you within 24 hours.
We are very willing to provide technical and spare parts support.
Thank you
AMYET eBikes
The bike is missing a screw for the handle bars and the sprockets on the bike rim move and the wire going into the rim is not sealed and bike keeps shutting off .
Bike came in pieces, broken parts now I have to take it to the shop to get it fixed
AMYET eBikes 回复2025-08-06
Hi,
I'm very sorry for bringing you a bad experience.
If you have any questions, please contact our after-sales mailbox:
[email protected]
We'll get back to you within 24 hours.
We are very willing to provide technical and spare parts support.
Thank you
AMYET eBikes
The front motor has a funny sound and I don’t understand why if the bike is brand new. I’ll need assistance. Thank you
AMYET eBikes 回复2025-06-17
Hi,
I'm very sorry for bringing you a bad experience.
If you have any questions, please contact our after-sales mailbox:
[email protected]
We'll get back to you within 24 hours.
We are very willing to provide technical and spare parts support.
Thank you
AMYET eBikes
Ordered a bike off of Amazon doesn’t work totally fraudulent. Don’t waste your money on these bikes.
Never even had an opportunity to ride the bike doesn’t work from out of the box and getting a hold of these people is near impossible. I have tried to contact you that way and then you direct me to a different direction. I’m done playing games with you guys.
AMYET eBikes 回复2025-06-05
Dear Valued Customer,
We sincerely apologize for any inconvenience caused. We take all feedback seriously and aim to resolve issues promptly. To assist you as efficiently as possible, could you please share your order number? Our dedicated support team will review your case immediately and work towards a satisfactory resolution. Thank you for giving us the opportunity to improve.
Sincerely,
AMYRT eBikes
I need it the s8 throttle. Sent a note with the order. Got an email telling me the will be sending me the right one.
As now I have no idea when I will be recive....or if the sent it or not.
And need to find out what are the next steps to get the bike working again. The motors are not responding. I keep waiting for solutions.....
AMYET eBikes 回复2025-06-05
Hi,
I'm very sorry for bringing you a bad experience.
If you have any questions, please contact our after-sales mailbox:
[email protected]
We'll get back to you within 24 hours.
We are very willing to provide technical and spare parts support.
Thank you
AMYET eBikes
I got my new S6 and it has no defect like my first S6 ,it a great Ebike now . And I ride my S8 all time but my battery life does not last as long as I would like it . After about 20 miles with peddle assists I have no battery life left.
My bike didn't come on time mirrors and phone holder never came and top battery isn't changing. Customer support suck,no call back, no response what so ever will definitely be telling everyone not to purchase from here I call all hour of the day I sent emails text there is nothing else Amyet sucks took my money scammers. Now no response what so ever free Amyet always so excuse why they didn't get in touch with me In a timely. Manner now I have no battery or charger they suppose to be sending STAY AWAY AMYET WILL ROB YOU. Even has the nerve to not respond to my claims on site if you want to go through this STAY AWAY AMYET WILL TAKE UR MONEY TOO. And they tried to get me to change review told them not until I get what I am owed. It's now 5/17/25 and still nothing from the scammers.
AMYET eBikes 回复2025-05-06
Dear friend,
I'm very sorry for bringing you a bad shopping experience.
We dispatched the goods to you in two packages. I checked the information. The status of two packages having been delivered.
If you have any questions, please contact me at any time.
If there is no reply in time, we will reply on working days.
Sorry again for the inconvenience caused to you.
Best regards
AMYET eBikes
I got a tiny tune break and I ordered a set of two, but I received only 1 set for $40.i should return them to you for a refund.
Thank you
Mariam
AMYET eBikes 回复2025-05-06
Dear friend,
I'm very sorry for bringing you a bad shopping experience.
If you have any questions, please contact me at any time.
If there is no reply in time, we will reply on working days.
Sorry again for the inconvenience caused to you.
Best regards
AMYET eBikes
Amyet customer service is the best! Every time I have contacted them for information or to order parts, they have been very responsive and very customer focused. I have really enjoyed my interaction with Amyet. Keep up the good work!
It was a flawless transaction from start to finish. The bike was delivered in perfect condition, and assembly was easy.
I've only ridden it for about 5 miles but already know that it's going to be a fun summer hitting all the trails.
The blue fat tire bike looks pretty cool.
A smoothly operating e-bike contributes to a positive riding experience. Regular maintenance ensures the longevity and optimal performance of the e-bike system. Reliable customer support can provide assistance and address any concerns that may arise. A well-maintained e-bike offers a dependable mode of transportation. Investing in quality components and service contributes to a satisfying ownership experience.
AMYET S6 - They sent me a bike that has a battery that doesn't work (the top battery). ASIDE FROM THAT, I had emailed them ,tried to call their number and it doesn't work. It took me a while to get in contact with the company, after I had informed them that they sent me a bad battery with the tire almost popping in front of my son,they sent me the wrong tubes and I paid for insurance. They don't have a number to call customer service you can only reach this company by email. Unexpectedly my tire popped inside the kitchen I'm so glad that my son was not crawling. I made sure to put the legitimate PSI. I would never buy from this company ever again I would highly never recommend this company, it's a waste of time and money!!!
AMYET eBikes 回复2025-03-22
Hi,
I'm very sorry for bringing you a bad experience.
If you have any questions, please contact our after-sales mailbox:
[email protected]
We'll get back to you within 24 hours.
We are very willing to provide technical and spare parts support.
Thank you
AMYET eBikes
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