Thank you for sharing your experience! We’re glad to hear that our support team was able to address your concerns quickly and provide a positive service experience.
It’s great to know that you’re enjoying the range and performance of your FREESKY eBike. We truly appreciate your support and are happy to be part of your riding journey.
Thank you for choosing FREESKY, and we hope you continue to enjoy many great rides ahead!
Thank you for sharing your experience! We’re glad to hear that your online purchase process was smooth and that you received your FREESKY eBike quickly with timely order updates.
We truly appreciate your recommendation and support. Thank you for choosing FREESKY, and we hope you enjoy many great rides ahead!
Thank you for sharing your experience! We’re glad to hear that your Wildcat Ultra purchase process went smoothly and that you received timely updates throughout your order journey.
It’s great to know that you’ve already enjoyed over 400 miles of riding with your bike. We also appreciate your feedback about the brakes, and we’ll continue working to improve our products and riding experience.
Thank you for choosing FREESKY, and we hope your Wildcat Ultra continues to bring you many enjoyable rides ahead!
Thank you for your kind words! We’re glad to hear that you’re enjoying your FREESKY eBike and that our customer service team, especially Roland, was able to provide a great experience.
We truly appreciate your support and recognition. Your satisfaction means a lot to us, and we hope your FREESKY continues to bring you many enjoyable rides ahead!
d
dane · 写过 1 条评价 · 体验于 2026-07-29 ·
★★★★★
优质的产品和客户服务
很棒的产品和客户服务!我的代表肯尼帮助我解决了有关欧洲之星的所有问题,并向我运送了我所需要的东西!
FREESKY eBike 回复2026-07-30
Thank you for sharing your experience! We’re glad to hear that you’re enjoying your FREESKY Eurostar and that Kenny was able to assist you with your questions and provide the parts you needed.
We truly appreciate your kind words about our products and customer service team. Your support means a lot to us, and we hope your Eurostar continues to bring you many enjoyable rides ahead!
M
Martin Giard · 写过 1 条评价 · 体验于 2026-07-23 ·
★★★★★
优质的客户服务
很棒的客户服务!不到 24 小时即可返回解决方案。我想要对 PAS 级别进行个性化设置,他们为我提供了他们的专业知识和控制器/显示器的配置。
就像我想要的那样工作。一流的服务。
FREESKY eBike 回复2026-07-30
Thank you for sharing your experience! We’re glad to hear that our support team was able to respond quickly and provide a solution that matched your riding preferences.
It’s great to know that the PAS level customization and controller/display configuration helped you achieve the riding experience you wanted. We truly appreciate your kind words about our service team and your support of FREESKY.
Enjoy your rides, and we hope your FREESKY continues to bring you many great experiences!
G
Greg · 写过 1 条评价 · 体验于 2026-07-06 ·
★★★★★
⭐️⭐️⭐️⭐️⭐️ 非凡的电动自行车和世界一流的......
⭐️⭐️⭐️⭐️⭐️ 卡尔非凡的电动自行车和世界一流的服务!我对 Swift Horse Ultra X-6E 赞不绝口。骑行体验绝对是一流的。得益于强大的电机和全悬架,每次骑行都异常平稳、快速和舒适。除了令人惊叹的性能之外,电池续航里程也非常出色。它可以轻松应对长途通勤,没有任何里程焦虑,事实证明它非常可靠。然而,真正让这种体验与众不同的是客户服务。卡尔绝对是一流的——非常专业而且乐于助人。很少有公司能够将如此高质量的产品与顶级的客户服务相结合。强烈推荐!
FREESKY eBike 回复2026-07-28
Thank you for sharing your wonderful feedback! We’re thrilled to hear that you’re enjoying your FREESKY Swift Horse Ultra X-6E and that the motor, full suspension, and battery performance have contributed to a smooth and enjoyable riding experience.
We’re also glad to hear that Carl provided you with excellent support. We truly appreciate your kind words and will make sure your feedback is shared with him. Providing a great product experience along with reliable customer support is very important to us.
Thank you for your recommendation and support. We hope your Swift Horse Ultra X-6E continues to bring you many amazing rides ahead!
B
Brian · 写过 1 条评价 · 体验于 2026-07-03 ·
★★★★★
在电报溪骑着我的战士职业……
骑着我的职业战士在 BC 省电报溪非常大的山丘上,
我的职业战士是一头野兽,毫无问题地占领了山丘。
FREESKY eBike 回复2026-07-28
Thank you for sharing your experience! We’re glad to hear that your FREESKY Warrior Pro handled the big hills in Telegraph Creek, BC with ease. It’s great to know that the power and performance of your bike are helping you enjoy challenging terrain with confidence.
We appreciate your support and hope your Warrior Pro continues to bring you many exciting rides and adventures ahead!
Thank you for sharing your detailed experience! We’re glad to hear that you’re enjoying your first electric bike, the FREESKY Warrior M530 Pro, and that it has become a reliable part of your daily commute.
We appreciate your honest feedback about the bike’s weight and delivery time. Feedback like yours helps us continue improving both our products and customer experience. We’re happy that once shipped, your bike arrived quickly and that you’re enjoying the performance and power of your Warrior M530 Pro.
Thank you for your recommendation and continued support. We hope your FREESKY brings you many more enjoyable rides!
R
Rod Simon · 写过 1 条评价 · 体验于 2026-07-27 ·
★★★★★
78岁老人来了
这里是一位78岁的老人。我对我的 Freesky Warrior Pro 非常满意!我骑自行车行驶了 200 英里,大部分时间都是在灌木丛中行驶。驾驶起来很容易,同时启动两台电机、解锁速度并让她冲上一座小山,这真是令人兴奋!
FREESKY eBike 回复2026-07-28
Thank you for sharing your experience! We’re delighted to hear that you’re enjoying your FREESKY Warrior Pro and have already explored 200 miles, especially on your off-road adventures.
It’s great to know that the bike’s performance and dual-motor capability are adding excitement to your rides. We truly appreciate your support and love hearing how FREESKY helps riders enjoy new experiences at any age.
Thank you for being part of the FREESKY community, and we hope your Warrior Pro continues to bring you many more exciting rides ahead!
Thank you for sharing your experience! We’re glad to hear that you’re enjoying your FREESKY eBike and that our customer service team has been able to provide quick and helpful support for your questions and needs.
Your satisfaction means a lot to us, and we truly appreciate your recognition of our team. We’ll continue working hard to provide a great experience for all FREESKY riders. Enjoy your rides!
Thank you for sharing your incredible riding experience! We’re delighted to hear how much you’re enjoying your FREESKY Swift Horse Ultra 6X-E and how it has helped you explore more comfortably in your local terrain.
It’s great to know that the wide tires, stability, power, and battery performance have made such a positive difference to your rides. We also appreciate you sharing your detailed feedback, as it can help other riders better understand the riding experience.
Thank you for choosing FREESKY, and we hope your Swift Horse Ultra continues to bring you many more enjoyable miles and adventures ahead!
Thank you for sharing your experience! We’re glad to hear that you’re enjoying your FREESKY eBike’s performance, battery life, and comfortable suspension.
We also appreciate your feedback after 4,000 miles of riding. It’s great to know that Carl was able to assist you quickly and help resolve the issue with the replacement parts. Providing reliable support throughout your ownership journey is very important to us.
Thank you for your recommendation and continued support. We hope your FREESKY continues to bring you many more enjoyable miles!
M
Marcos Ramos · 写过 5 条评价 · 体验于 2026-07-23 ·
★★★★★
很好的保修!
当客户的产品出现问题时,该公司会跟进客户。我在保修期内免费收到了备件!很棒的客户服务!
FREESKY eBike 回复2026-07-24
Thank you for sharing your experience! We’re glad to hear that our support team was able to assist you and provide the replacement parts you needed through our warranty service.
We truly appreciate your kind words about our customer service and are happy to know we could help resolve your concerns. Thank you for choosing FREESKY, and we hope you continue to enjoy your rides!
Thank you for sharing your experience! We’re glad to hear that Marvin was able to provide helpful information and support throughout your enquiries. We appreciate your interest in FREESKY and are happy that our team could assist you in making your decision.
Thank you for considering FREESKY, and we hope you enjoy your future riding experience with us!
Thank you for sharing your experience! We’re delighted to hear that your first experience with FREESKY customer service was a positive one. We’re especially glad that Horlan and our support team were able to provide helpful, friendly, and timely assistance.
Your satisfaction means a lot to us, and we truly appreciate your kind words and support. We’ll continue working hard to provide a great experience for all FREESKY riders. Enjoy your rides!
Thank you for sharing your experience! We’re happy to hear that you’ve been enjoying your FREESKY eBike and that our support team was able to assist you with the issues you encountered.
We truly appreciate your kind words about our service team and are glad that our guidance helped you get everything adjusted and working properly. Your continued support means a lot to us, and we look forward to keeping you riding for many more adventures ahead!
Thank you for sharing your experience! We’re glad to hear that Horlan and our support team were able to assist you with the replacement parts and help get your FREESKY Alaska back on the road.
We truly appreciate your kind words about our customer service team. Providing timely support and helping our riders get back to enjoying their bikes is very important to us. Thank you for your support, and we hope you and your son continue to enjoy many great rides together!
Thank you, Jacques, for sharing your experience with your FREESKY M-540! We’re glad to hear that you’re enjoying the updated rear suspension design and that it has made getting on and off the bike more comfortable for you.
It’s great to know that the adjustable suspension, added power, and climbing performance have helped enhance your riding experience. We truly appreciate your support and are happy to hear that after 400 km, your M-540 continues to meet your expectations.
Thank you for being part of the FREESKY community, and we hope you enjoy many more great rides ahead!
J
James Genger · 写过 1 条评价 · 体验于 2026-07-20 ·
★★★★★
强烈推荐
非常好的自行车,也是一家真正知道如何开展客户服务的公司。强烈推荐
FREESKY eBike 回复2026-07-21
Thank you for your kind words! We’re happy to hear that you’re enjoying your FREESKY eBike and that our customer service team provided a positive experience. We truly appreciate your support and recommendation. Wishing you many enjoyable rides ahead!