FREESKY eBike（freeskycycle.com）在 OK.one 的综合评分为 4.9 分（满分 5 分），基于本站收录的 60 条用户评价，属于运动的分类，口碑优秀。好评高度一致，97% 的评价为 4 星及以上；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
五星级客户服务。 很高兴知道您在线购买时可以获得支持，Freesky Alaska Pro 就是您的最佳选择。
Thank you for sharing your experience! We’re glad to hear that you’re satisfied with our customer service and that you feel supported throughout your FREESKY ownership journey. It’s great to know you’re enjoying your Alaska Pro as well. We truly appreciate your support and hope you continue to have many great rides ahead!
我的 Freesky 电动自行车已经使用了大约一个月了。它是如此容易使用。我今年74岁了。这是我做过的最好的投资。
Thank you for sharing your experience! We’re delighted to hear that you’re enjoying your FREESKY eBike and that it has been easy and enjoyable to ride. It means a lot to know that your bike has brought you such a positive experience. We truly appreciate your support and are happy to be part of your riding journey. We hope your FREESKY continues to bring you many more enjoyable rides and adventures ahead!
优秀的客户服务。他们很快就处理了一些小事情。我很快就收到了替换零件。沟通是一个很大的好处。谢谢 Freesky，我花了一个半月的时间来研究、记录自己、阅读我能得到的所有东西……而我的 Freesky Swift Horse Ultra 对我来说是正确的选择！
Thank you for sharing your experience! We’re glad to hear that our support team was able to assist you quickly and provide the replacement parts you needed. We truly appreciate the time you spent researching and choosing FREESKY Swift Horse Ultra. Your trust means a lot to us, and we’re happy to know that your bike was the right choice for you. Thank you for being part of the FREESKY community, and we hope you enjoy many great rides ahead!
我很高兴写一篇关于我在 freeskycycle 的购物体验的评论。 通过电子邮件联系马文。 已经很好了。回答了我的任何问题 自行车构造很坚固。它很重。 但它的宽轮胎和坚固的框架以及内置于框架中的电池（可拆卸）看起来不错。电池电量非常好。感人的。 油门有令人眼花缭乱的效果 而不是warp4加速。它足够温柔，知道你的前进方向。我没有走任何距离，所以我不能说有多远。我敢打赌它相当不错。控制屏幕上的标签系统是 。太棒了。 到目前为止，这是一次很棒的经历。它比家庭建造或更轻的电动自行车系统更大。 因此，如果抬起台阶或类似的东西。我必须寻求帮助。正如我的 5.7 和羽毛重量。 我会再次购买。由于其坚固的构造 谢谢，希望这对购买哪辆自行车有所帮助。
Thank you for taking the time to share such a detailed review of your FREESKY Warrior Pro experience! We’re glad to hear that Marvin was able to provide helpful support and answer your questions throughout your purchase journey. It’s great to know that you’re impressed with the bike’s build quality, battery performance, and overall riding experience. We also appreciate your honest feedback about the bike’s size and weight, as this kind of insight helps other riders better understand their needs. Thank you for choosing FREESKY, and we hope your Warrior Pro continues to bring you many enjoyable rides ahead!
最终更新日期：2026 年 7 月 30 日 在 Trustpilot 上发帖后，他们主动寻求帮助。他们提供了一些蹩脚的东西。我打电话给亚马逊客服，询问他们的物流是否可以帮助我用慢船运回这个 POS，Freesky 慷慨地（咳咳）只给我提供了 70% 的退款，而且我必须支付运费。第二天……收到这东西 5 个月后……亚马逊给了我全额退款，包括税费和运费。我有充分的证据表明他们经常惹恼美国客户。如果你没有在 90 天内归还自行车，你就……嗯……搞砸了。 更新我在下面写的评论......他们不诚实地回复说他们非常关心，我应该伸出援手......我已经“处理”“支持”五（五）个月了。下面是我的原帖... 跑！！请勿离开该 POS。我买的是一个船锚。我从 2026 年 2 月起就一直在处理这个问题。现在已经是 2026 年 7 月了。他们最终说将其运回。这意味着，我支付了运费，但只获得了 70% 的退款。他们说……我们一直在这里帮助您解决所有问题……问题就是所有问题。所以基本上我花了并损失了 1200 美元。 哦，我应该那样......违反亚马逊政策......他们贿赂我改变我的初步评论。多么错误啊
We’re sorry to hear about the frustration and disappointment you’ve experienced with your FREESKY bike. We understand how upsetting it must be to deal with ongoing issues and a lengthy resolution process, especially after investing in a new eBike. We take every customer concern seriously and always aim to provide support and solutions when issues arise. We would appreciate the opportunity to review your case further and better understand what happened, so we can work toward a proper resolution. Please feel free to reach out to our support team with your order details, and we’ll do our best to assist you.
Freesky 为我的 Eurostar Ultra 自行车提供了非常有帮助的客户支持。 感谢肯尼为我的自行车运送了一个电池坏了的新电池。 非常有帮助。 喜欢这辆自行车，肯定会再次购买。 标记
Thank you for sharing your experience! We’re glad to hear that Kenny and our support team were able to assist you with the battery replacement and get your Eurostar Ultra back in great condition. We truly appreciate your understanding and support, and we’re happy to know you’re enjoying your bike. Thank you for choosing FREESKY, and we look forward to welcoming you back for your next ride!
Freesky 支持部门的 Horlan 非常出色地为我解决了一个小问题，阿拉斯加专业自行车很棒
Thank you for sharing your experience! We’re happy to hear that Horlan was able to provide great support and help resolve the issue quickly. It’s also great to know that you’re enjoying your FREESKY Alaska Pro. We truly appreciate your support and hope you continue to have many enjoyable rides!
67 岁，看过 40 辆自行车，喜欢 M530 战士自行车的设计，使用三星电池、shimamo 和其他优质零件。有疑问并联系了詹森的客户服务人员，他及时而出色。我想这一定是一家优质的公司和产品，归功于他。自行车准时到达，非常好。运输过程中没有划痕或问题。组装说明很公平，可以改进，但只要您找到视频，就很容易。现在我已经行驶了 60 英里，并对其进行了编程，我感到非常高兴。
Thank you for sharing your detailed experience! We’re thrilled to hear that you chose the FREESKY Warrior M530 after comparing many bikes and that you’re enjoying its design, components, and performance. We’re also happy to hear that Jensen was able to provide helpful support and make your buying experience a positive one. We appreciate your feedback about the assembly instructions and will continue working on improving the experience for our riders. It’s great to know you’ve already enjoyed 60 miles of riding, and we hope your Warrior M530 continues to bring you many more exciting adventures!
如果我能给公司零分，我会的。 我五周前订购了这辆自行车。 订购时，该网站没有告诉我没有库存。 他们从我的账户里拿走了钱，然后我就等着。 4周了，什么也没有。 当我联系他们时，他们告诉我集装箱通过海关时出现问题。于是我继续等待。他们提到了赔偿，但没有听到更多消息。 上周我终于收到通知，它已通过 UPS 运送给我。 我收到了跟踪号码，但没有更新。 一周后，我联系了 UPS，他们告诉我自行车实际上还没有发货。 该公司显然将其列为小包裹，并且不会回复 UPS 来纠正该问题。 我建议客户去其他有信誉的公司。
Thank you for sharing your feedback. We’re truly sorry to hear about the frustration and inconvenience you experienced with your order. We understand how disappointing it can be to wait longer than expected, especially after receiving shipping information without further updates. We apologize for the delay caused by the shipping and customs issues, and we also regret that our communication did not meet your expectations during this process. We are continuously working with our logistics partners to improve our shipping procedures and provide clearer updates for our customers. We appreciate you bringing this situation to our attention, and we would like the opportunity to look into your order details and help resolve the issue. Please feel free to reach out to our support team with your order information so we can assist you further.
由于无法找到我两年前的电动自行车上损坏的显示屏的替代品，因此联系了霍兰的支持人员。 他非常乐于助人，及时为我提供了我需要的东西。
Thank you for sharing your experience! We’re glad to hear that Horlan was able to assist you in finding the replacement display and help resolve the issue in a timely manner. We truly appreciate your continued support of FREESKY over the years and are happy to know our team could provide the help you needed. Enjoy your rides!
霍兰太棒了！ 他很快回复了我关于显示器损坏的电子邮件，并引导我完成了一些基本的故障排除步骤。 除了显示屏之外，他还给我发送了其他零件，只是为了确保我的自行车能够尽快启动并运行。 这辆自行车给我留下了深刻的印象，更对客户服务印象深刻。 吉布·霍兰加薪！
Thank you for sharing your experience! We’re so glad to hear that Horlan was able to provide quick support and help get your bike back on the road. We truly appreciate your kind words and will make sure your feedback is shared with him. Providing reliable support for our riders is very important to us, and we’re happy that both your FREESKY eBike and our customer service team left a great impression. Thank you for your support and enjoy your rides!
我做了很多升级，降低了冲击力，座椅更软，我移动了挡泥板，我发现它看起来好多了，骑行感觉太棒了，现在我可以平脚触地，这让自行车在我的选择中更加安全
Thank you for sharing your upgrade experience! It’s great to hear how you’ve customized your FREESKY eBike to better match your riding preferences and make your rides more comfortable. We love seeing our riders personalize their bikes and create a setup that works best for them. Enjoy your improved ride, and thank you for being part of the FREESKY community!
有一天，我拥有了自行车，控制器退出了，但仍以手动模式工作。打电话后，他们尽快发送了补件，很快就回到了路上。很棒的服务支持。
Thank you for sharing your experience! We’re glad to hear that our support team was able to quickly assist you and get your bike back on the road. We appreciate your understanding and are happy that the replacement part helped resolve the issue. Providing timely and reliable support for our riders is always our priority. Enjoy your FREESKY rides!
很棒👍客户服务无可挑剔，他们绝对值得并值得五星级⭐⭐⭐⭐⭐
Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience with our customer service team. Your support and recognition mean a lot to us. We’ll continue working hard to provide the best service possible. Enjoy your FREESKY rides! ⭐⭐⭐⭐⭐
Thank you for your feedback! We’re glad to hear that you had a great experience with our service. We truly appreciate your support and will continue working hard to provide a positive experience for all FREESKY riders. Enjoy your rides!
我每天都用自由天战士m530去旅行。头等舱。无论如何都挑不出毛病
Thank you for sharing your experience! We’re happy to hear that your FREESKY Warrior M530 has become a reliable part of your daily travels. It’s great to know you’re enjoying its performance and overall riding experience. We truly appreciate your support and hope your Warrior M530 continues to bring you many great rides!
嗯，这就是 1000 公里的里程。 乘坐 Freesky Alaska 520 pro 通勤、森林、泥泞小道甚至海滩。 发生的最糟糕的事情是：- 保护膜开始从显示屏上起泡。 这是多么令人惊奇的购买啊。 所谓“去哪儿都可以”是真的 假设骑手足够勇敢😄
Thank you for sharing your amazing journey with us! It’s fantastic to hear that your FREESKY Alaska Pro 520 has taken you through commutes, forests, mud trails, and even beach rides over 1000 km. We love seeing how our riders explore different terrains and make the most of their eBike adventures. We appreciate your feedback about the display screen protective film as well, and we’ll keep it in mind for future improvements. Thanks again for your support, and we hope your Alaska Pro continues to take you on many more exciting rides! 😄
我购买了 Ranger Air 540。这辆自行车骑起来非常有趣。自行车比预期来得早。易于组装。送货时盒子有问题，但公司马上处理了
Thank you for sharing your experience with us! We’re glad to hear that you’re enjoying your FREESKY Ranger Air 540 and that the delivery arrived earlier than expected. We’re also happy that the assembly process was easy and that our team was able to quickly assist with the delivery issue. We appreciate your support and hope you continue to enjoy every ride with your Ranger Air 540!
我很快就收到了 Ranger Air，组装很简单。 自行车在我的丘陵地带骑行得很好，双电机可以轻松地载我去任何地方。 我真的很喜欢骑我的 Ranger！
Thank you for sharing your experience with us! We’re happy to hear that your FREESKY Ranger Air arrived quickly and that the assembly process was smooth. It’s great to know the dual-motor system is helping you handle hilly terrain with ease and making your rides more enjoyable. We appreciate your support and hope you continue to have many amazing adventures with your Ranger Air!
我拥有很多很多电动自行车。 这辆自行车的制造质量和性能令人难以置信。 您看不到的超级干净的焊缝和金属漆。 此外，使用踏板辅助 5 即可轻松行驶 35 英里。 有了实心轮，您永远不必担心轮圈变形和变形。
Thank you for sharing your experience with us! We’re glad to hear that you’re impressed with the build quality, performance, and design of your FREESKY eBike. It’s great to know that the range and solid wheel setup are helping you enjoy a worry-free riding experience. We truly appreciate your support and hope your bike continues to bring you many great rides ahead!
共 60 条符合条件的评价