Ann's Fabulous Finds

Hi KB - Thank you so much for your kind words and 5-star review! We’re thrilled to hear that your experience was seamless from finding the perfect Hermès scarf to delivery at your door. Enjoy your beautiful new piece, and we can’t wait to welcome you back for your next treasure! Best, Katie

Hi Carys - Thank you for taking the time to leave us such an amazing 5-star review! We are delighted to hear how much you loved the experience, right down to the blue ribbon moment! We truly believe luxury should feel special, personal, and joyful from start to finish, so it means the world to know those little details made an impression. Thank you for sharing that your new bag is perfect for you, and we are grateful you chose to shop with us. Comments like yours are such an encouragement to our entire team. Currently, we only exist online and don't have a brick-and-mortar shop. We are happy to welcome you back to our website anytime. Best, Katie

Hi- Thank you so much for your kind words and recommendation! We are so glad to hear you love your Prada and that it arrived safely and exactly as described. We truly appreciate your support and look forward to helping you find your next fabulous piece! Best, Miranda

Hi there - Thank you for taking the time to leave us a 5-star review! We hope you are enjoying your bag and are equally glad you found us. We hope to do business with you soon. Best, Katie

Hi Ms. Matthews - Thank you for taking the time to leave us a 5-star review! We hope you enjoy your purchase and look forward to assisting you with another purchase in the future. Best, Katie

Hi Ashley - Thank you for your kind words and 5-star review! We’re thrilled to hear that you had such a wonderful experience. Helping our clients feel confident and excited about their purchase is so important to us, and we’re delighted that the extra photos, videos, and communication made the process feel seamless for you. It was a pleasure working with you, and we sincerely appreciate your trust and support. Enjoy your beautiful new bag, and we can’t wait to help you find your next treasure! Best, Katie

Hi Emanie - Thank you for leaving us a 5-star review and calling out Customer Service. We were happy to assist you and hope you're enjoying your birthday gift. Best, Katie

Hi Vic - Thank you for your 5-star review! We are delighted to have provided five-star service from packaging to the bag. We hope you are enjoying your purchase and that you wear it in good health. Please visit us again. Best, Katie

Hi Denise - Thank you for the super fun 5-star review! We hope you are enjoying your purchase. Best, Katie

Hi- Thank you so much for your kind words! We are so gladto hear everything arrived just as described and that you had a great experience with us. We look forward to working with you again. Best, Miranda

Hi Char - Thank you for taking the time to leave us a 5-star review! We're delighted you're loving your ring and hope you wear it in good health and happiness. We appreciate your feedback! Best, Katie

Hi Kelly - Thank you for your incredible 5-star review! We are honored that you have been shopping with us for 18 years and have returned for more goodies, and continue to be pleased with our service. We appreciate your loyalty to our brand and always look forward to doing business together. Best, Katie

Hi there - Thank you for the amazing 5-star review! We’re so pleased to hear you had such a great experience. Our team truly appreciates it. We can’t wait to have you back again soon. Best, Katie

Hi Scott- Thank you so much for this incredibly thoughtful and detailed review. It truly means a lot to our entire team. We’re honored that you chose Ann’s Fabulous Finds during such a meaningful search, and even more so that we could play a part in helping you find such a special piece for your wife. Knowing this purchase helped fulfill a longtime wish makes what we do even more rewarding. Your kind words about our communication, packaging, and overall experience are deeply appreciated. We take great pride in every step of the process, and it’s wonderful to hear that it stood out, especially given your experience with boutiques and other luxury retailers. Thank you again for your trust and support. We’re so glad you found us, and we look forward to helping you with your next special find! Best, Miranda

Hi Lila - Thank you for sharing your experience. We’re sorry your consignment experience felt frustrating, and we appreciate you taking the time to provide feedback. Our team typically responds to emails within 24 hours (and often sooner). The main times we reach out are for pricing approvals, so you have a say in how your items are positioned, and for payment verification when an item sells. That said, we understand some consignors prefer a more hands-off experience, and we’re always happy to streamline communication or skip one or both of those steps based on your preference. We are also to provide updates on your consignments when asked. Regarding payment timing, all qualified items are paid twice monthly, on the 10th and 25th. Depending on when an item sells, and whether it’s part of a layaway, this can sometimes create the impression of a delay. Layaway is an important part of our business, but it can extend the time to final payment. We also want to clarify how our commission structure works, as it’s designed to reward higher-value sales. For items that sell for more than $1000, we use a sliding scale: 85% on the portion of the final sale price above $3000 75% on the portion of the final sale price between $1000 and $3000 67.5% on the portion of the final sale price up to $1000 As item values increase, our percentage decreases, so the consignor benefits more from higher-priced sales. We understand that consignment isn’t the right fit for everyone, and we’re sorry this experience didn’t meet your expectations. Thank you again for your feedback; it helps us continue to improve. Best, Katie

Hi there - Thank you for taking the time to leave us a 5-star review! We’re so glad you had a great experience. It means a lot to hear that everything met your expectations and we look forward to your next purchase. Best, Katie

Hi Dianne - Thank you for your 5-star review! We're pleased to know you are happy with the condition and presentation of your new card case. We were glad to see your order, and hope to assist you again soon. Best, Katie

Hi Jeff - Thank you for taking the time to leave us a 5-star review! We hope you're enjoying your purchase and hope to do business with you again soon. Best, Katie

Hi Rebecca - Thank you for your amazing 5-star review! We’re honored to have earned your trust through multiple purchases, and we’re glad you’ve felt confident in the authenticity of our pieces and in the care we put into every detail. “Hidden gem” is an amazing compliment, and we’re grateful you found us. We look forward to your next purchase. Best, Katie

Hi A very happy, long- term client - Thank you for taking the time to leave us a 5-star review! We appreciate your long-term business and recommendation to our brand. We hope you wear the sandals in good health and happiness, and look forward to your next purchase. Best, Katie