Hello Dave,
I am very sorry for your dissatisfaction, unfortunately there is a disclaimer when you are purchasing this specific spinner, and the reason they are cheaper than the other ones. They are still spinning, but often LED lights don't work as stated when you are making a purchase.
We do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
Hello John,
We are super glad to hear you got another Fidget Cube that feels as good!
We do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
Hello K.T.
As always, we are sorry to hear your experience was not as expected. We would also like to see shipping costs get back to "normal", and as explained we do not profit on shipping nor do we do our own shipping unfortunately.
I would suggest reaching out to our support team, but I can see this has been resolved, maybe not in the smoothest way though and we apologize for that.
We do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
Hello Sarah,
Just as you, we can't wait for shipping costs to land down to earth! Glad we could help.
We do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
Hello eden,
So glad to hear about your experiences and case uses for our fidgets! We always appreciate the real life situations these are being used, it helps us imagine and improve for the future!
We do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
Hello Jennifer Smith,
Always glad to hear our customers are satisfied with the shipping process as we are not doing it ourselves. That feedback means a lot!
We do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
Hello Kira Wentz,
Thank you so much for the feedback, its always helpful. We do have different types of cubes, and some are known to fit different users in a better way, but there is always room for improvement!
We do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
Hello KAP,
Here at Antsy we are so glad when we get to hear the new generations are enjoying our fidgets, thank you for sharing such information with us!
We do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
Hello Rose W,
Hee hee, thank you so much for the kind words, always good to hear our personal touch helps!
We do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
Hello JB,
We are very sorry your experience with us was not up to the expectation. Unfortunately shipping is not covered by refunds as per our terms of service.
It is always sad to hear our fidget did not satisfy our customer's needs as that is something we would always want to accomplish.
We do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
Hello Elijah,
We are so glad to hear you got exactly what you wanted! Thank you so much for sharing, we do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
Hello JD,
We are so glad to hear our fidgets are satisfying your needs and providing some fun! We do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
Hello Brendan,
We are so sorry to hear your package never made it to you! Please contact our support at [email protected], and our support team will try helping with the issue. Thank you so much for sharing, we do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
Hello Mahmed,
We are happy to hear you are satisfied with effectivness of our website and fidgets! Thank you so much for sharing, we do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
Hello Jesse,
We are so glad to hear our fidgets are helping with your adhd! Thank you so much for sharing, we do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
Hello Alex,
We are so glad to hear you are enjoying our fidget spinners! Thank you so much for sharing, we do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜