APEC Water Systems（apecwater.com）在 OK.one 的综合评分为 4.1 分（满分 5 分），基于本站收录的 66 条用户评价，属于公用事业分类，口碑良好。77% 的评价为 4 星及以上，12% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
订购完整的过滤器套件非常容易，并且交货总是很快。
Dear Barbara, Thank you so much for your wonderful feedback! We’re thrilled to hear you had a great experience with ordering and delivery. Your satisfaction means the world to us, and we look forward to continuing to serve you and your family for all your water needs. Best Regards, APEC Customer Service
经过与客户服务团队数周的反复沟通后，设备仍然出现故障
Dear Harsh, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced and truly appreciate the time and effort you spent working with our customer service team through the troubleshooting steps. We’re glad to have sent you a replacement feed water adapter to help resolve the issue, and we hope you are now enjoying your RO system again. Your patience and cooperation mean a lot to us, and we remain committed to providing you with the best possible support and service. Best Regards, APEC Customer Service
在线订购我需要的东西非常容易。然后，当我们遇到管道扭结问题时，APEC 立即发送了替换件。
Dear Joanne, Thank you so much for your kind words! We’re so pleased to know your ordering process went smoothly and that our team was able to provide timely support when it mattered. Your satisfaction is very important to us, and we look forward to continuing to provide you and your family with reliable service for all your water needs. Best Regards, APEC Customer Service
对水质非常满意。每年维护非常简单
Dear Robert, Thank you so much for your kind feedback! We’re delighted to hear that you’re enjoying the quality of your water and that the upkeep has been simple. Your satisfaction is very important to us, and we look forward to continuing to provide you and your family with dependable service for all your water needs. Best Regards, APEC Customer Service
购买这款 3 件套装置只是因为它是在美国制造的，认为它会更耐用。针孔泄漏给我造成了很大的损失。
Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced. Hairline cracks or pinholes in the filter housings are often linked to sudden or consistently high water pressure entering the system, which over time can lead to plastic fatigue. We recommend checking your water pressure at your earliest convenience to ensure it does not exceed 80 psi, as higher pressure may increase the risk of leaks or damage. We’re always here to help if you encounter any issues with your system. Please feel free to contact us at 800-880-4808. We’re available Monday to Friday from 8 AM to 5 PM Pacific Time, and our team is dedicated to providing you with a 5-star customer service experience. We’ll do everything we can to assist you and ensure you continue to enjoy your water filtration system. Best Regards, APEC Customer Service
所需的一切都在盒子里交付。什么都不缺。 我的水管工能够根据提供的说明完成连接系统所需的一切。 当我打电话给 APEC 提出问题时，一个真人回答了（不是机器人），他非常有礼貌和专业。 现在，这就是我所说的出色的客户服务！
Dear Joan, Thank you for sharing your experience! We’re so pleased to hear that everything arrived as expected, installation went smoothly, and that our team was able to assist you in a professional and courteous manner. Providing excellent service is very important to us, and we look forward to continuing to support you and your family with all your water needs. Best Regards, APEC Customer Service
他们卖给我一件我不需要的产品，然后拒绝帮助退货。
Dear John Tamasi, Thank you for sharing your feedback. Based on our records, we see that you placed an order on June 9 for replacement filters (FILTER-SET-PH), which was delivered on June 15. We did not find any email or phone recording indicating that a return was requested for this order. If you need further assistance, please don’t hesitate to reach us at 800-880-4808. We’re available Monday to Friday from 8 AM to 5 PM Pacific Time. Our team is dedicated to providing you with a 5-star customer service experience, and we’ll do everything we can to assist you. Best Regards, APEC Customer Service
我对人工智能的反应非常失望。 我把水关掉了，他们的速度太慢了，所以我最终购买了另一个系统。我要求每个人给我打电话，但没有人这样做。 花了几天时间，我终于自己诊断出了这个问题。
Dear Tom, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced and understand how frustrating that must have been. Your request reached us during the holiday weekend, which unfortunately delayed our ability to contact you directly. We’re glad we were able to send you a replacement cap set as a courtesy. We also appreciate your patience as we continue to enhance our AI support and customer service tools to better assist our customers. Your feedback helps us make meaningful improvements, and we’re grateful for the opportunity to do so. Best Regards, APEC Customer Service
轻松订购，承诺运输，轻松安装。
Dear Richard, Thank you for your feedback! We’re glad to hear the ordering process, shipping, and installation went smoothly for you. It’s wonderful to know the system is already providing great‑tasting water and convenience in your home. Your satisfaction means a lot to us, and we look forward to continuing to support your water needs with reliable solutions. Best Regards, APEC Customer Service
优质产品的优惠价格！最近在我的地下室安装了 50GPD 装置，为我们的冰箱制冰机和水槽水龙头供电。到目前为止效果很好！孩子们很高兴在冰融化后不再在饮料中看到“漂浮物”（矿物质固体）。
Dear Shawn, Thank you for sharing your experience with the ROES‑50! We’re delighted to know the system is performing well and providing clean, refreshing water for your family. It’s wonderful to hear that it brings both quality and value to your home. Your satisfaction means a great deal to us, and we remain committed to delivering reliable water solutions you can count on. Best Regards, APEC Customer Service
Dear Etelberto, Thank you so much for your wonderful feedback! We’re thrilled to hear you had a great experience. Your satisfaction means the world to us, and we look forward to continuing to serve you and your family for all your water needs. Best Regards, APEC Customer Service
我购买了 APEC 无罐系统，这是十年来我对我的公寓和生活质量进行的最实质性的升级。我很欣赏这些认证和第三方测试，因为我的水的质量是不容谈判的。安装非常简单，系统构造精美，而且我从中获得的水令人难以置信。总而言之，我非常满意，并对这个产品和公司给予最高的认可。
Dear Matt, Thank you so much for your wonderful feedback! We’re thrilled to hear that the ROTL-AIO system has been such a meaningful upgrade for your home and quality of life. Knowing that the installation was straightforward, the build met your expectations, and the water quality has made such a difference truly means the world to us. We look forward to continuing to serve you and your family for all your water needs. Best Regards, APEC Customer Service
一切都符合预期，这是一个值得信赖的购物供应商。
Dear Valued Customer, Thank you for sharing your feedback! We’re delighted to know everything met your expectations and that you consider us a reliable place to shop. Your trust means a great deal to us, and we look forward to continuing to provide quality products and dependable service. Best Regards, APEC Customer Service
Hello George, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you’ve experienced. We always strive to work closely with our customers to resolve any issues or concerns with our products. According to our records, we reached out to you via email on May 20 with additional details regarding your case. As of today, we have not yet received a response. We kindly ask that you review that message so we can continue working toward a resolution as quickly as possible. We appreciate your attention to this matter and look forward to resolving it for you. Best Regards, APEC Customer Service
XXXXXXXXXXXX
Dear Vincent, Thank you for sharing your feedback. We value all customer input and encourage you to reach out to our support team directly so we can better understand your experience and assist you further. At your convenience, please contact us at 800-880-4808. Our team is available Monday through Friday from 8 AM to 5 PM Pacific Time, and we are dedicated to providing you with a 5-star customer service experience. We’ll do everything we can to assist you and ensure your concerns are resolved promptly. Best Regards, APEC Customer Service
优秀的客户服务。及时且出色的跟进。
Dear Kathie, Thank you for taking the time to share your thoughts. We’re glad to know that our team’s responsiveness and attention to detail made your experience a positive one. Your trust means a great deal to us, and we look forward to continuing to provide dependable support for all your water needs. Best Regards, APEC Customer Service
与我一起工作的人很友好，乐于助人，但我不得不等待三周才能获得更换零件。这意味着我的水槽下方区域被拉开了，而且很长时间都一片混乱。不过新零件还是泄露了。我又买了一套新的过滤器，它也漏水。最后，我订购了这么多单独的零件，购买一个全新的系统会更便宜、更快。非常令人沮丧的经历。
Dear Jim, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered and truly appreciate the opportunity to assist you. Your feedback is important, and we’re grateful for your patience and trust. Please know that we are committed to providing you with a smoother and more positive experience moving forward, and we look forward to serving you again. Best Regards, APEC Customer Service
为了节省运费，建议我购买 2 个过滤器！好工作！！
Dear Bruce, Thank you so much for your kind words! We’re glad to hear that the suggestion to purchase two filters helped you save on shipping. It’s wonderful to know the process worked out well for you, and we truly appreciate your support. Your satisfaction is always our priority, and we look forward to continuing to provide you with reliable filters for all your water needs. Best Regards, APEC Customer Service
Dear Monique, Thank you for your feedback! We’re so glad to hear the faucet was a perfect fit. Your satisfaction means a lot to us, and we look forward to continuing to provide reliable solutions for your home. Best Regards, APEC Customer Service
我的过滤器安装在厨房里，并开始从边缘泄漏。电话里的客服立刻告诉我要发什么照片和信息，我就照做了。就在那时，我开始收到人工智能对我的电子邮件的答复，该答复指示我两次到水槽下面提供更多的数据、序列号和照片，重复我已经提供的内容。它不会将我传递给人类。疯狂的。太疯狂了。终于收到了一个人的电子邮件，他们立即发送了替换过滤器，正如他们最初承诺的那样。所以那部分没问题。
Dear David, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during the support process. While our AI support system is designed to streamline troubleshooting, we understand that it can sometimes feel repetitive, and your input will help us further enhance its knowledge base and improve the overall process. We’re glad that once your case reached a representative, the issue was promptly resolved with a replacement filter as promised. We truly value your patience and are happy to have been able to resolve this matter. We look forward to serving you with an even better experience in the future. Best Regards, APEC Customer Service
共 66 条符合条件的评价