Hi Surlena Williamson
Thank you so much for your kind words! 😊 We're delighted to hear that your hair arrived on time and that you're happy with the quality. Your support means a lot to us, and we truly appreciate you choosing us for your hair needs. We look forward to serving you again in the future! ❤️✨
Arabella hair
Hi Shemar
Thank you so much for your amazing support and kind words! ❤️
We’re beyond happy to hear that you love the wig and that it looks so natural on you. Knowing you’ve tried many companies and chose us as your go-to truly means a lot to us. 😊
We’re also so glad our customer service made a great impression — we’ll continue doing our best to provide both beautiful hair and the best experience possible.
And yay for the new bob order! ✨ We can’t wait for you to receive it. We hope you love that one just as much too! Thank you again for your trust and support. 💕
Arabella hair
Hi Catara Matthie
Thank you so much for your lovely feedback ❤️
We’re so happy to hear the wig arrived earlier than expected and that you loved the fullness, thickness, and lace quality! 😊
We always try our best to help when customers are on a time schedule, so we’re glad the complimentary upgrade made your experience even better.
Thank you again for your support and trust — we can’t wait to have you shop with us again! ✨
Arabella hair
D
Daniel E · 写过 7 条评价 · 体验于 2026-05-15 ·
★★★★★
阿拉贝拉的第三个订单
包裹按时送达,质量很好,价格也不错,将再次订购
Arabella hair 回复2026-05-27
Hi Daniel E
Thank you so much for your support and feedback ❤️
We’re very happy to hear your package arrived on time and that you were satisfied with the quality and pricing 😊
Providing beautiful hair at a great value is always our goal, so your kind words truly mean a lot to us.
We can’t wait to serve you again on your next order! ✨
Arabella hair
K
Kionna · 写过 2 条评价 · 体验于 2026-05-22 ·
★★★★★
我去公司
这是我第六次从Arabella订购,每次都很满意☺️
Arabella hair 回复2026-05-25
Hi Kionna
Thank you so much for your continued support! ☺️
We’re truly happy to hear that this is your 6th order with Arabella and that you’ve been satisfied every time. Your trust means a lot to us, and we’ll keep doing our best to provide you with beautiful hair and great service every time you shop with us. Enjoy your wig, and we can’t wait to serve you again soon! 💕
Arabella hair
Hi Jennifer Quinn
Thank you so much for sharing your honest experience with us! 💕
We’re truly sorry that your package arrived with the box crushed, and we completely understand why that would be upsetting. Fortunately, we’re very happy to hear that once you opened the wig, the softness and quality of the hair made you feel better. 😊
It means a lot to know that you love how soft the hair feels, that it doesn’t tangle, and that there was no unpleasant smell. We can’t wait to see your beautiful photos after installation! We’d also love to hear your thoughts after wearing and washing it a few times.
Thank you again for giving Arabella Hair a chance for your first order. We truly appreciate your support and are excited to provide you with even more beautiful wigs in the future! ✨
Arabella hair
S
Shanita Thompson · 写过 1 条评价 · 体验于 2026-05-08 ·
★★★★★
我在 1 周内收到了包裹……
我在 1 周内收到了包裹,质量非常好
Arabella hair 回复2026-05-23
Hi Shanita Thompson
Thank you so much for your feedback and support! We’re so happy to hear that you received your package within 1 week and that you love the quality.
Your satisfaction truly means a lot to us. We hope you continue to enjoy your wig, and please feel free to reach out anytime if you need any assistance in the future. ❤️
Arabella hair
b
bridget awoniyi · 写过 1 条评价 · 体验于 2026-05-18 ·
★★★★★
一如既往的快速交货和可爱的头发
一如既往的快速交货和可爱的头发
谢谢你
Arabella hair 回复2026-05-23
Hi bridget awoniyi
Thank you so much for your continued support! We're delighted to hear that you were satisfied with the fast delivery and lovely hair once again.
Customers like you truly mean a lot to us. We hope you continue to enjoy your wig, and we look forward to serving you again in the future. ❤️
Arabella hair
C
Cameron Moore · 写过 1 条评价 · 体验于 2026-05-21 ·
★★★★★
这是我的第一顶无胶假发……
这是我的第一顶无胶假发,说实话,它看起来很棒。穿起来也超级方便。头发变得又直又柔滑。非常满意!
Arabella hair 回复2026-05-23
Hi Cameron Moore
Thank you so much for sharing your experience! We’re honored that this was your first glueless wig, and we’re so happy to hear that you love it.
It’s great to know the installation was easy and that the hair arrived silky and beautiful. Your satisfaction truly means a lot to us, and we hope you continue to enjoy your new look. Thank you again for your support! ❤️
Arabella hair
P
Priscella · 写过 2 条评价 · 体验于 2026-03-03 ·
★★★★★
这个装置对于头部来说太大了……
该装置对于头部来说太大了,并且没有配备调节带。头发是淡黄色的,不像我在描述中订购的那样。
Arabella hair 回复2026-05-22
Hi, thank you for your feedback, and we’re really sorry for the inconvenience caused.
Please kindly note that our current 13x6 series is designed without adjustment straps, so this is part of the product construction. We completely understand your concern about the cap feeling too large, and we will definitely record your feedback and pass it to our product team for future improvements.
As for the hair color appearing more yellowish than expected, lighting and screen settings can sometimes affect how the color looks. However, if your order is from another collection or if you feel the item is significantly different from what was advertised, please contact our after sale email, so we can further check this for you.
We truly appreciate your support and patience, and we’ll do our best to assist you after reviewing the details.
Arabella hair
Hi there
Hi, thank you so much for your feedback 😊 We’re really happy to hear that you like the hair overall, and that it arrived within a good timeframe and feels soft and good quality.
We’re sorry to hear that the curls don’t hold as well as expected and that the tab on the drawstring came off. For curl retention, this can sometimes vary depending on styling products or heat settings, and using a light holding mousse or setting spray may help improve the longevity of the curls. However, we completely understand your concern, and we will pass this feedback to our production team for quality improvement. Regarding the drawstring tab issue, we sincerely apologize for that inconvenience and will also report it to our QC team to prevent it in future batches.
We truly appreciate your support and are very glad to know you’re still pleased with your purchase overall
Arabella hair
S
Shaquille Shack · 写过 1 条评价 · 体验于 2026-05-09 ·
★★★★★
真正的交易……
Arabella hair 回复2026-05-21
Hi Shaquille Shack
Thank you so much for the love and support! We’re really happy to hear you’re enjoying it. Hope it keeps serving looks every time you wear it 💕
Arabella hair
J
Jocelyn Reese · 写过 1 条评价 · 体验于 2026-05-19 ·
★★★★★
头发很软,假发帽很……
头发很柔软,假发帽戴在头上很舒服。
Arabella hair 回复2026-05-20
Hi Jocelyn Reese
Thank you so much for your lovely feedback! 💕 We’re so happy to hear that you found the hair soft and the wig cap comfortable to wear.
We always strive to provide both great hair quality and a comfortable fit, so your satisfaction truly means a lot to us. Thank you again for your support, and we hope to continue bringing you more beautiful wigs in the future! ✨
Arabella hair
L
Lovely Chydi · 写过 1 条评价 · 体验于 2026-05-04 ·
★★★★★
这顶假发的发质是……
这顶假发的发质令人惊叹。我拥有过的最好的假发之一。这顶假发非常好,我什至购买了同样的假发,但是是 6 x 5 的假发,这样我就可以随身携带它
Arabella hair 回复2026-05-20
Hi Lovely Chydi
Thank you so much for your amazing feedback! We’re truly happy to hear that you love the hair quality and that it’s one of the best wigs you’ve ever owned. 💕
It means a lot to us that you even came back to purchase the same wig again in the 6x5 version for a wear-and-go style. That really makes our day! We hope the new unit gives you the same beautiful look while being even more convenient for daily wear.
Thank you again for your support and trust in our brand. We can’t wait to serve you again in the future! ✨
Arabella hair
Hi Grace Kakou
We sincerely apologize for the frustration and negative experience caused by the shipping delay.
However, regarding your order Arabella211744, we would like to seriously clarify that your package has already been shipped. The tracking number is ZCEUS8990136023YQ, and both the tracking details and tracking method were sent to your email after shipment.
If you cannot find the email, please check your spam/junk folder, as sometimes system emails may be filtered automatically.
At this moment, the package is still in normal transit. Please understand that international shipping times are affected by customs clearance, local processing, and carrier limitations in different countries. While we cannot fully guarantee the delivery timeframe, we have been continuously urging the logistics provider to speed up the delivery.
You may track your package status through the following link:
https://t.17track.net/en#nums=ZCEUS8990136023YQ
Thank you
Arabella hair
Hi there
We are truly sorry for the unpleasant experience and understand your frustration. Could you please provide your order number so we can check the situation for you as soon as possible?
In some cases, orders may still be in the customization or processing stage, which can cause a longer shipping time than expected. However, please rest assured that we would never scam or intentionally take a customer’s money without delivering an order.
Regarding the delayed replies, response times may be slower during holidays and weekends, and we sincerely appreciate your patience and understanding. Once we receive your order number, we will further investigate this matter for you.
Arabella hair
Hi there
Thank you so much for your wonderful feedback and support! We’re truly happy to hear that you loved your 24-inch curly wig and that the delivery exceeded your expectations.
Your kind words mean a lot to our team, and we’re glad the quality and overall experience made your international purchase such a positive one. Thank you as well for recognizing the dedication behind our brand — comments like yours truly motivate us to keep improving and providing the best products and service possible.
We can’t wait to have you shop with us again in the future. Enjoy your beautiful wig!
Arabella hair
G
Grace Kakou · 写过 3 条评价 · 体验于 2026-04-30 ·
★★★★★
已经过去两周了,我还是没有……
更新:这是一个彻头彻尾的骗局,机器人从这个网站购买任何东西。当我联系客户服务已经两周了。而且他们非常含糊和轻蔑。当我对他们的运输以及其他什么方面施加压力时,他们改变了声明。网络:运行 3-6 天。客户服务:4-8天。我没有等待任何金额,但什么也没有。我现在已向我国警方报告了此事,希望他们能设法追回 328 美元。此外,在回复此消息时,我们在最后一刻添加了一些产品,这就是您的包裹延迟的原因。在我给他们发电子邮件的两周内从未提到过这一点。同样粗略的是,该网站上找不到创始人特里·安·哈利迪(terry Ann Halliday)。我不得不要求找到一个可以帮我解决这个问题的人。我打电话给客户服务部,他们给我转了语音信箱。没有提示,没有任何东西(这是在开放时间内)任何人,如果您喜欢优质的头发,并且想要获得包裹,请不要从这里过来
Arabella hair 回复2026-05-16
Hi Grace Kakou
We sincerely apologize for the delay and completely understand your disappointment, especially with your event coming up.
In order to provide you with a better experience, we spent a few extra days customizing and preparing a brand-new product for your order before shipping it out. Because of this additional preparation process, the shipment was delayed for a few days.
Your package has already been shipped, and we have been continuously urging the shipping carrier to speed up the delivery and provide updated tracking information as soon as possible.
We truly understand how important this order is to you, and we are very sorry that this experience has not met your expectations. Please rest assured that we are still actively following up on your package and will keep you updated once we receive new information from the carrier.
Thank you again for your patience and understanding.
Arabella hair
Hi there
Thank you for sharing your experience and feedback, Thy. We’re delighted to hear that you are satisfied with the softness, manageability, and natural appearance of the wig. It’s especially wonderful to know that you’ve received many compliments on how realistic the hair looks. Your support and trust in our products truly mean a lot to us, and we look forward to serving you again in the future.
Arabella hair
P
PrincessPercie · 写过 1 条评价 · 体验于 2026-05-14 ·
★★★★★
假发很快就到了
假发很快就到了,到目前为止质量似乎令人惊叹。肯定会很快再次订购
Arabella hair 回复2026-05-15
Hi there
Thank you so much for your support and feedback! 💖 We're so happy to hear the wig arrived quickly and that you're loving the quality so far. It truly means a lot to us. We can’t wait to have you shop with us again soon! ✨
Arabella hair