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Arrow Lift

63 条评价

4.963 条评价
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关于 Arrow Lift

数据更新
网站
arrowlift.com
分类
家庭服务
所在地
United States
状态
待认证
近 12 个月
63 条评价
差评回复率
100%(1/1 条)
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Arrow Lift靠谱吗?

Arrow Lift(arrowlift.com)在 OK.one 的综合评分为 4.9 分(满分 5 分),基于本站收录的 63 条用户评价,属于家庭服务分类,口碑优秀。好评高度一致,96% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

D
Darylene · 写过 1 条评价 · 已认证 · 体验于 2026-05-13 ·

售货员很有礼貌。

售货员非常有礼貌。,这是我们最喜欢的。他并没有急于让我们做出决定。当我们达到我们想要的目标后。他对文书工作非常彻底。回答了我们所有的问题。我相信是克里斯安装了升降椅。很好地向我和我丈夫展示了如何操作它。很好地清理了他掉落或完成的任何东西。我们希望能够很好地利用它。我们收到的保修很好。非常满意的客户。谢谢

Arrow Lift 回复2026-05-15

Thank you for sharing such a thoughtful review, Darylene! We’re glad to hear that your sales representative gave you the information you needed without any pressure and took the time to answer all of your questions thoroughly. We believe that making an informed decision at your own pace is an important part of the process. It’s also wonderful to know that Chris provided a careful installation, explained how to use the stair lift, and left everything neat and tidy. We’re pleased that you feel confident in both the stair lift and the warranty, and we hope it serves you well for many years to come! -The Arrow Lift Team

H
Herman · 写过 1 条评价 · 已认证 · 体验于 2026-05-13 ·

良好的客户服务

良好的客户服务。 直到我们知道如何使用它之后他们才离开。非常友好。 该产品易于使用。

Arrow Lift 回复2026-05-15

Thank you for sharing your experience, Herman! We’re glad to hear that our team took the time to make sure you felt comfortable using your stair lift before they left. Helping our clients feel confident and informed is an important part of the installation process. It’s also wonderful to know that you found both our team and the stair lift easy to work with. Thank you again for choosing Arrow Lift!

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Richard · 写过 1 条评价 · 已认证 · 体验于 2026-05-13 ·

及时回复询问

及时回复询问。在普雷斯顿的大力帮助下,能够在陈列室观看和骑行。 高效的安装安排和彬彬有礼、知识渊博的安装人员..

Arrow Lift 回复2026-05-15

Thank you for sharing your experience, Richard! We’re glad to hear that your inquiry was handled promptly and that visiting our showroom helped you feel confident in your decision. It’s wonderful to know that Preston was able to answer your questions and guide you through the options. We’re also pleased that the installation was scheduled efficiently and that our installer provided courteous, knowledgeable service. Please don't hesitate to reach out if have any further questions! Best, The Arrow Lift Team

J
Judith · 写过 3 条评价 · 已认证 · 体验于 2026-05-13 ·

职员 。

工作人员..罗马诺和吉米......非常乐于助人且专业(我可能有错误的名字,因为做了很多工作 - 请确保正确的名字)

Arrow Lift 回复2026-05-15

Thank you for taking the time to leave a review, Judith! We’re glad to hear that our team was helpful and professional throughout your experience. We’ll be sure to share your kind words with the team members you mentioned. Warmly, The Arrow Lift Team

D
DeAnne · 写过 1 条评价 · 已认证 · 体验于 2026-05-06 ·

安装人员非常棒,而且…

安装人员很棒并且愿意回答问题。椅子很棒!

Arrow Lift 回复2026-05-07

Thank you, DeAnne! We’re happy to hear that the installers took the time to answer your questions and made the experience a positive one. It’s also wonderful to know that you’re pleased with the stair lift itself. Hearing that the lift is helping you means a lot to our team. Thank you again for choosing Arrow Lift!

M
Mark · 写过 1 条评价 · 已认证 · 体验于 2026-04-22 ·

员工很友好

员工在我们的交易中友善、有能力、诚实且准确。没有购买压力,只是解释他们是如何做生意的。安装师傅很好的解释了操作说明。

Arrow Lift 回复2026-05-06

Thank you, Mark, for taking the time to share your experience. It's great to hear our team was helpful, straightforward, and easy to work with throughout the process. We're also happy to know the installer took the time to walk you through how everything works so you felt comfortable using the lift. Providing clear information and a no-pressure experience is very important to us. Thank you again for your thoughtful feedback! Best, The Arrow Lift Team

S
Sandy Holldorf · 写过 5 条评价 · 已认证 · 体验于 2026-05-06 ·

之前对楼梯升降机的解释...

安装前对楼梯升降机的解释非常好。 然后安装本身是无缝的。

Arrow Lift 回复2026-05-07

Thank you for sharing your experience, Sandy! We’re glad to hear that the process felt smooth from start to finish. Taking the time to clearly explain how the stair lift works before installation is an important part of helping our clients feel comfortable and informed, and it’s great to know the installation itself went smoothly as well. We appreciate you choosing Arrow Lift and hope the stair lift continues to make daily life easier for you.

P
Patricia Schneider · 写过 2 条评价 · 已认证 · 体验于 2026-04-29 ·

一家很棒的合作公司。

回复了我们的电话并准时赴约。没有购买压力并回答了我们所有的问题。我们感觉受到了很好的照顾。服务电话很及时,当天就到了。一家很棒的合作公司。

Arrow Lift 回复2026-05-05

Thank you, Patricia, for taking the time to share your experience. We’re glad to hear our team was responsive, punctual, and took the time to answer all of your questions without any pressure. It’s also great to know you felt well taken care of throughout the process and that your service call was handled quickly. Providing timely, thoughtful support is very important to us, so your feedback means a lot. Thank you again for your kind words—we’re grateful for the opportunity to work with you! Warmly, The Arrow Lift Team

K
Kevin Spranger · 写过 2 条评价 · 已认证 · 体验于 2026-04-24 ·

从开始到结束都很棒的体验

从头到尾都很棒的体验。购买了 Stannah 直楼梯电梯。 直接定价。 没有“额外费用”的隐藏费用。 非常令人愉快且风度翩翩的销售人员 - 谢谢,加里。 安装快速且专业。 很棒的安装程序 - 谢谢杰克。 强烈推荐。

Arrow Lift 回复2026-05-05

Thank you, Kevin, for sharing your experience. We’re glad to hear everything felt clear and straightforward from the beginning, especially when it came to pricing. It’s great to know Gary and Jake both made a positive impression and helped make the process smooth from start to finish. We’re also happy the installation was completed efficiently and met your expectations. Thank you again for your recommendation—it means a lot to our team! -The Arrow Lift Team

S
Steven · 写过 2 条评价 · 已认证 · 体验于 2026-04-29 ·

纳尔逊

销售代表 Nelson 在解释和推荐 STANNAH 楼梯升降机时提供了非常丰富的信息。 安装人员在安装楼梯升降机方面非常愉快且高效。 对 Arrowlift 非常满意

Arrow Lift 回复2026-04-30

Thank you, Steven, for sharing your experience. We’re glad to hear Nelson provided helpful guidance in finding the right stairlift for your needs and that the installation team made the process a smooth one. It’s wonderful to know you were pleased with both the support you received and the efficiency of the installation. Thank you again for your kind feedback and for choosing Arrow Lift!

C
Creola · 写过 1 条评价 · 已认证 · 体验于 2026-04-29 ·

Arrowlift 让我去了我的……

Arrowlift 让我上楼的旅程变得如此轻松! 安装我的箭头升降机的技术人员非常高效而且非常友善。

Arrow Lift 回复2026-04-30

Thank you, Creola, for taking the time to share your experience. We’re so glad to hear your lift has made getting upstairs easier and more comfortable for you. It’s also wonderful to know your installer provided efficient service while making the process a positive one. Hearing how this has improved daily life is exactly why we do what we do. Thank you again for your kind feedback! Best, The Arrow Lift Team

e
easterfire · 写过 3 条评价 · 体验于 2026-04-29 ·

我客厅里的柠檬

除了整个销售和安装的噩梦之外,虽然技术人员非常有礼貌,但这部电梯已经被修理过很多次了。 它是8个月前安装的,所以仍在保修期内,但很少使用,几乎每次尝试使用它时我们都会要求维修。 现在我需要它,它又掉了。 柠檬发生了,我想我们得到了一个。 上次是电线松了。 还有一次是工厂的开关设置不正确。 我们的教会正在考虑购买一台。 我们告诉他们要传递这个信息。 我们带来它们的建筑商不会把它们放在别人的房子里。 我将被困在其中,并且在某个时刻,一件价值 65000 美元的垃圾会吞噬我的客厅

Arrow Lift 回复2026-05-01

Thank you for taking the time to share your experience. We’re truly sorry to hear how frustrating this has been, especially given how important dependable access is when you need it. While we’re glad our technicians have treated you with courtesy, we understand that multiple service issues are incredibly discouraging. Experiences like this are not typical, and we appreciate you bringing these concerns forward. Our team came out yesterday to address the current issue, and we are committed to working through this with you to get your lift operating properly. We understand how important it is for your equipment to be reliable, and we appreciate the opportunity to resolve the situation. Thank you again for your honest feedback, and we look forward to helping move this in a better direction. Best regards, The Arrow Lift Team

D
Dan · 写过 1 条评价 · 已认证 · 体验于 2026-04-29 ·

期望和现实是平等的

Arrow Lift 回复2026-04-30

Thank you, Dan, for taking the time to leave a review. We’re glad to hear the experience matched what you were hoping for and that everything delivered as expected. Providing clear guidance and dependable results is very important to us, so it’s great to know that came through. Thanks again for sharing your feedback! Warmly, The Arrow Lift Team

R
Rose · 写过 1 条评价 · 已认证 · 体验于 2026-04-15 ·

我们度过了一段美妙的经历……

我们在 Arrow Lift 获得了美妙的体验,他们的升降椅确实改变了我们家的游戏规则。虽然我们目前不需要用它来骑行,但它已经被证明对于安全地从地下室上下运输物品非常有用。过去很麻烦(有时甚至是风险)的事情现在变得简单方便。 安装过程很顺利,团队专业、知识渊博、易于合作。他们确保一切都设置完美,并花时间解释这一切是如何运作的。 我们真正感激的是知道升降椅已经就位以供将来使用。它让我们安心,当需要使用它进行移动时,我们将做好充分准备。令我们印象深刻的是,我们已经在考虑安装另一部电梯以进入二楼。 Arrow Lift 既保证了质量,又让您安心无忧——我们强烈向任何寻求实用、可靠的解决方案以让日常生活变得更轻松的人推荐它们。

Arrow Lift 回复2026-04-27

Thank you, Rose, for such a thoughtful and detailed review. We’re so glad to hear that your lift has already made daily life easier and safer, even beyond its future mobility benefits. It’s wonderful to know the installation process went smoothly and that our team provided the professionalism and guidance needed to help you feel confident every step of the way. Hearing that the lift is giving you added peace of mind for both today and the future means a great deal to us. We’re also grateful to know you’re considering us again for another area of your home. Thank you for your kind recommendation and for trusting Arrow Lift to help support your home accessibility needs. Best, The Arrow Lift Team

J
Jessica Baron · 写过 2 条评价 · 体验于 2026-04-21 ·

重写我的评论

重写我的评论 - 尽管我因无法发生的服务而被收取费用,但在给他们打电话“不满”后提供了退款。

Arrow Lift 回复2026-04-23

Hi Jessica, We’re truly sorry for the miscommunication that led to you being charged for service that you did not receive, and for the inconvenience this caused. We appreciate you giving us the chance to make things right and provide you with a refund. We are reviewing our processes to help ensure situations like this don’t happen again in the future. Thank you again for the feedback, as it helps us improve. Best regards, The Arrow Lift Team

J
John · 写过 1 条评价 · 已认证 · 体验于 2026-04-22 ·

安装师傅很厉害

Arrow Lift 回复2026-04-23

Thank you, John, for taking the time to share your feedback. We’re glad to hear your installer made a positive impression during the process. Having a skilled and personable technician on-site can make all the difference, and it’s great to know that came through in your experience. Thanks again for your kind words! -The Arrow Lift Team

T
Tyler · 写过 1 条评价 · 已认证 · 体验于 2026-04-15 ·

他们反应很快

他们响应迅速,安装迅速,而且价格诚实。

Arrow Lift 回复2026-04-21

Thank you, Tyler, for sharing your experience. We’re glad to hear our team was able to respond quickly and get your lift installed without delay. It’s also great to know you felt the pricing was clear and straightforward—that kind of transparency is very important to us. Thanks again for taking the time to leave your feedback! Warmly, The Arrow Lift Team

C
Charles · 写过 1 条评价 · 已认证 · 体验于 2026-04-15 ·

托德·弗里斯塔德让我们感觉很舒服……

Todd Frigstad 让我们对 Arrow lift 进行专业安装感到放心。他还卖给我们合适的电梯,斯坦纳。我们看了很多。

Arrow Lift 回复2026-04-17

Thank you, Charles, for sharing your experience. We’re glad to hear Todd helped you feel confident in both the process and your decision. It’s great to know you took the time to explore different options and found the right fit with the Stannah lift. Having that sense of comfort and clarity when making a decision like this is so important, and we’re pleased Todd was able to provide that guidance. Thank you again for your feedback—we appreciate you choosing Arrow Lift!

N
Nanci · 写过 1 条评价 · 已认证 · 体验于 2026-04-07 ·

从销售代表尼尔森到办公室……

从销售代表 Nelson 到办公室工作人员,再到安装人员 Ezra 和 Thomas,每个人都回答了我们所有的问题,没有迫使我们快速做出决定,并在需要做某事时跟进。 谢谢箭头升降机!

Arrow Lift 回复2026-04-16

Thank you, Nanci, for taking the time to share your experience. We’re glad to hear that Nelson, our office team, and Ezra and Thomas all helped make the process a positive one for you. Providing helpful guidance without pressure and making sure questions are answered along the way is very important to us, so it’s wonderful to know you felt supported throughout the process. We’re also pleased to hear our team followed through whenever something needed attention. Thank you again for your thoughtful feedback and for choosing Arrow Lift!

R
Robert · 写过 7 条评价 · 已认证 · 体验于 2026-03-05 ·

及时专业的服务

及时专业的服务。 他们安装了高质量的楼梯升降机,运行良好。 但考虑到它的价格是多么昂贵,我预料到了。

Arrow Lift 回复2026-04-16

Thank you, Robert, for sharing your feedback. It's great to hear you were pleased with the professionalism of our team and that the stair lift has been functioning well for you. We also appreciate your candid thoughts regarding the investment involved. We understand that purchasing a stair lift is a significant decision, and we work hard to provide dependable, high-quality equipment and service that deliver lasting value. Thank you again for choosing Arrow Lift and for sharing your experience.