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家居与园艺

ARTEMEST

60 条评价

4.860 条评价
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关于 ARTEMEST

数据更新
网站
artemest.com
分类
家居与园艺
所在地
United States · Milano
状态
待认证
近 12 个月
22 条评价
差评回复率
100%(3/3 条)
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ARTEMEST靠谱吗?

ARTEMEST(artemest.com)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 60 条用户评价,属于家居与园艺分类,口碑优秀。好评高度一致,95% 的评价为 4 星及以上;商家回复了 100% 的差评;近 12 个月新增 22 条。数据最后更新于 2026-08-10。

用户怎么说

J
Jay · 写过 1 条评价 · 已认证 · 体验于 2025-01-28 ·

订购很简单

订购很容易。运输状态的良好更新。

ARTEMEST 回复2025-02-05

Dear Jay, Thank you for your feedback! We’re glad to hear that you found the ordering process smooth and appreciated the shipping updates. Ensuring a seamless experience is always our goal. We look forward to assisting you again in the future. Warm regards, Artemest Concierge Team

M
Marianne · 写过 1 条评价 · 已认证 · 体验于 2024-12-16 ·

等待期间的良好沟通...

等待期间的良好沟通和漂亮的产品!

ARTEMEST 回复2025-01-02

Dear Marianne, Thank you for taking the time to share your feedback! We’re so happy to hear that you were pleased with both our communication and the ceramic plates you received. Keeping our customers informed and satisfied is a priority for us, and it’s wonderful to know that your experience reflected that. We look forward to assisting you again in the future! Warm regards, Artemest Concierge Team

S
Samira Mohammed · 写过 2 条评价 · 已认证 · 体验于 2024-12-11 ·

可爱的商品,服务很好,速度也很快……

可爱的商品,非常好的服务和快速的交货,我会再次在 ARTEMEST 购物。

ARTEMEST 回复2025-01-02

Dear Samira, Thank you for your kind feedback! We’re so glad to hear that you’re happy with your basket and that you appreciated our service and fast delivery. We truly value your support and look forward to welcoming you back for your future purchases. Warm regards, Artemest Concierge Team

A
AM · 写过 2 条评价 · 体验于 2024-12-16 ·

卓越的品质和更好的服务

定制框架的质量非常出色,并且符合市场营销。 尽管在框架最初到达时以及向 Artemest 提供反馈后,框架的制造存在尺寸问题,但没有人提出以最小的麻烦解决这个问题的问题。有一种快速方法可以按照相同的最高标准修复和制造新框架。它是优先制作和分发的,尽管这次交易出现了一些问题,但客户服务确实超出了我的预期。我会毫不犹豫地推荐它们,并且肯定会在将来需要时使用它们。

ARTEMEST 回复2025-01-02

Dear Alex, Thank you for taking the time to share your feedback! We’re delighted to hear that the quality of your bespoke frame met your expectations, and we truly appreciate your understanding regarding the sizing issue. At Artemest, we always strive to provide the highest standards of service and craftsmanship, so we’re thrilled that our Post-Sales Team could swiftly address the matter and resolve it to your satisfaction. Your recommendation means a lot to us, and we’re excited to assist you again in the future. Warm regards, Artemest Concierge Team

A
Anna Maria · 写过 1 条评价 · 已认证 · 体验于 2024-12-13 ·

我还没有收到我的货物

我仍然没有收到我的货物,因为它看起来自 12 月 6 日以来一直滞留在法国(现在已经有 10 天了)!我提前订购了圣诞节礼物,但看起来我无法送出这份礼物。我一点儿也不欣赏这一点。

ARTEMEST 回复2025-01-02

Dear Anna Maria, Thank you for sharing your feedback, and we sincerely apologize for the frustration caused by this delay. We immediately understood how important this gift was for you, and our Post-Sales Team took prompt action as soon as we were made aware of the situation. While the delay was due to challenges faced by FedEx during the peak season, which were outside of our control, we stood by your side, waiving the shipping fee and offering continuous support until the package was delivered. We truly appreciate your patience and understanding throughout this process and are sorry that the service provided by FedEx was not on par with our standards. If you need any further assistance, please don’t hesitate to reach out. Warm regards, Artemest Concierge Team

E
EKB · 写过 2 条评价 · 已认证 · 体验于 2024-12-16 ·

东西很漂亮,购买体验很棒!

您的网站非常用户友好。下订单和浏览所有字段都很容易,我真的很喜欢订单上的问题之一是“您需要在什么日期之前购买”。令我印象深刻的是,我的包裹实际上比我列出的日期更早到达。非常感谢您提供无缝且轻松的体验,尤其是在一个通常混乱的假期期间……。

ARTEMEST 回复2025-01-02

Dear Elizabeth, Thank you so much for your kind feedback! We’re so happy to hear that your shopping experience was smooth and enjoyable. It’s wonderful to know that our website made it easy for you to place your order, and we’re especially glad that your package arrived earlier than expected. We truly appreciate your support, and we look forward to assisting you again in the future. Warm regards, Artemest Concierge Team

E
Elisabeth Grabher · 写过 6 条评价 · 已认证 · 体验于 2024-12-09 ·

很棒的客户服务

很棒的客户服务!喜欢独特的作品。

ARTEMEST 回复2025-01-02

Dear Elisabeth, Thank you for taking the time to share your experience! We’re thrilled to hear that you’re happy with both our Customer Service and the unique pieces you’ve chosen. We take great pride in offering exceptional service and curating special items, and we’re pleased to know we succeeded. We look forward to assisting you again in the future! Warm regards, Artemest Concierge Team

G
Gillian · 写过 30 条评价 · 体验于 2024-12-11 ·

美丽的光线

美丽的光线,到达包装完好。客户服务非常出色。我询问要买哪些灯泡,他们很快就回答了。他们还提供了回答查询的人的姓名。

ARTEMEST 回复2025-01-02

Dear Gillian, Thank you so much for your kind feedback! We’re thrilled to hear that the lamp arrived in perfect condition and that our Customer Service Team was able to assist you promptly with your query. We always strive to provide clear and helpful information, and it’s wonderful to know that you appreciated the personal touch of having the name of the person helping you. We look forward to serving you again in the future! Warm regards, Artemest Concierge Team

d
dott.ssa Gdl · 写过 6 条评价 · 体验于 2024-11-14 ·

最适合安排公司的礼物...

最适合安排我公司送礼给客户。及时,包装好,送货

ARTEMEST 回复2025-01-02

Dear Gabriella, Thank you for your feedback! We’re thrilled to hear that Artemest has been the perfect choice for arranging your company’s gifts. We take great pride in our timely service, careful packaging, and delivery, and it’s wonderful to know that you’ve had a great experience with us. We look forward to assisting you again soon! Warm regards, Artemest Concierge Team

D
Davide · 写过 1 条评价 · 已认证 · 体验于 2024-12-12 ·

强烈推荐

与制片人的沟通快速而清晰。该产品非常优秀,品质非常优良。运输和包装非常好。这表明他们非常关心以最好的质量交付产品而不造成损坏。

ARTEMEST 回复2025-01-02

Dear Davide, Thank you for taking the time to share your feedback! We’re delighted to hear that you had such a positive experience with us and that you’re pleased with the product's quality and the care taken in its packaging and delivery. It’s our priority to ensure that every detail exceeds expectations, and we’re happy to know we succeeded. We truly appreciate your recommendation and look forward to assisting you again in the future! Warm regards, Artemest Concierge Team

N
Nancy · 写过 1 条评价 · 已认证 · 体验于 2024-12-02 ·

很棒的服务

你们的代理通过电子邮件接受我的订单真是太棒了。非常有礼貌,关心,不放过任何一个细节。实际的陶瓷是按订单制作的,非常精致。每一点的质量。很棒的体验!

ARTEMEST 回复2025-01-02

Dear Nancy, Thank you for your wonderful feedback! We’re so pleased to hear that Cecilia provided excellent service and paid attention to every detail. We’re also thrilled that the made-to-order ceramic plate met your expectations and that you had a seamless shopping experience with us. Your kind words truly mean a lot to us, and we look forward to assisting you again in the future! Warm regards, Artemest Concierge Team

A
Anon · 写过 5 条评价 · 已认证 · 体验于 2024-12-06 ·

一切都如预期

ARTEMEST 回复2025-01-02

Dear Duncan, Thank you for sharing your feedback! We’re happy to hear that everything met your expectations, and we look forward to assisting you again in the future. Warm regards, Artemest Concierge Team

E
Elizabeth Covington · 写过 2 条评价 · 体验于 2024-11-25 ·

整个过程非常出色……

整个过程从开始到结束都非常出色。他们让订购变得很容易,回答了我有关该产品(一个华丽的银色奶油罐)的所有问题,甚至发电子邮件以确保我已收到它。我很感动!

ARTEMEST 回复2025-01-02

Dear Elizabeth, Thank you so much for your wonderful feedback; we truly appreciate your kind words! We’re thrilled to hear that your experience was exceptional throughout the entire process. Our goal is always to make the ordering process as seamless as possible and ensure you have all the information you need. We look forward to supporting you with your next purchase! Warm regards, Artemest Concierge Team

K
Kk Moritz · 写过 2 条评价 · 已认证 · 体验于 2024-11-27 ·

惊人的品质、快速的运输和轻松的订购

从美国订购非常容易,并且运送到美国的速度非常快。产品品质惊人

ARTEMEST 回复2025-01-02

Dear Kimberly, Thank you for your kind feedback! We’re thrilled to hear that you had such a seamless experience with us, from the ease of ordering to the speedy shipping. Knowing that you’re pleased with the quality of our product makes us incredibly happy. We look forward to assisting you again in the future! Warm regards, Artemest Concierge Team

J
Jake Robbins · 写过 10 条评价 · 已认证 · 体验于 2024-11-20 ·

谢谢

完美的定制大理石件

ARTEMEST 回复2025-01-02

Dear Jacob, Thank you for taking the time to leave a review! We’re very happy to hear that you’re pleased with your custom paperweight sphere. It’s wonderful to know it met your expectations. We look forward to assisting you again in the future! Warm regards, Artemest Concierge Team

A
Angela Hilton · 写过 5 条评价 · 已认证 · 体验于 2024-11-27 ·

可爱的产品

可爱的产品。及时交付。

ARTEMEST 回复2025-01-02

Dear Angela, Thank you for your kind feedback! We’re delighted that you chose Artemest to find a special gift. It’s wonderful to hear that you loved the product and appreciated the prompt delivery. We look forward to hearing from you soon! Warm regards, Artemest Concierge Team

I
IB · 写过 21 条评价 · 体验于 2024-10-22 ·

很棒的公司打交道

很棒的公司,从开始到结束交易都很顺利,礼宾人员为我安排了一切,沟通良好,最终产品很漂亮。

ARTEMEST 回复2024-11-24

Dear Irene, Thank you for your wonderful feedback! We’re thrilled to hear that your experience with us was smooth from start to finish and that our Concierge Team provided excellent support. It’s fantastic to know you’re happy with the lamps you received as well. We look forward to assisting you again in the future! Warm regards, Artemest Concierge Team

G
Gabi Soenius · 写过 3 条评价 · 已认证 · 体验于 2024-11-18 ·

非常好的和友好的服务。

非常好的和友好的服务。 强烈推荐。

ARTEMEST 回复2024-11-24

Dear Gabi, Thank you for your kind words and recommendation! We’re so glad to hear you enjoyed our service, and we look forward to assisting you again in the future. Warm regards, Artemest Concierge Team

L
Leah · 写过 1 条评价 · 已认证 · 体验于 2024-11-08 ·

杰作

杰作。做工出色。接线盒与纽约的接线盒不同(可能在美国各地)。 我建议告知国外的客户,盒子可能会更小。

ARTEMEST 回复2024-11-24

Dear Leah, Thank you for taking the time to share your feedback! We’re delighted to hear that you appreciated the exceptional craftsmanship of our artisans. We also value your constructive input regarding the junction box. Keeping our customers well-informed is a priority, and we’ll take your suggestion into account to improve clarity for future international orders. Thank you for helping us refine our service, and we hope to assist you again in the future! Warm regards, Artemest Concierge Team

M
Megan Clark · 写过 1 条评价 · 体验于 2024-11-15 ·

客户服务团队很棒!

客户服务团队很棒! 我们与客户服务团队一起度过了一段美妙的经历。他们很快就达成了解决方案,并坚持不懈地进行沟通,以帮助我们安心。伟大的公司和伟大的团队!!

ARTEMEST 回复2024-11-24

Dear Megan, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a positive experience with our Customer Service Team. Providing timely and effective support is always our priority. Your kind words mean the world to us, and we’ll be sure to share your compliments with the team. We look forward to assisting you again in the future! Warm regards, Artemest Concierge Team