Ask-Crew（ask-crew.com）在 OK.one 的综合评分为 4.5 分（满分 5 分），基于本站收录的 67 条用户评价，属于公共及地方服务分类，口碑优秀。87% 的评价为 4 星及以上，12% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
我只是想知道为什么我的 Facebook 订阅被取消，并找到询问工作人员。我报名的时候以为是 1 BP，但突然变成了 26 BP。我立即取消了，但尽管发了几十封电子邮件，但我从未拿回我的钱。 Ask-crew 从来没有为我做过任何事。骗局！ 我现在在这篇评论中得到的答案没有说什么。我注册了，我取消了，但我再也没有退还我的钱。
Hello SG, We have reached out to you via private message to better understand your situation. Please take a look at your private messages, and we’ll be happy to assist you. Best, Matthew, Ask-Crew Billing Support [email protected] or +44 7700 170576
我的经验是他非常有帮助，他帮助我解决了我的问题五星级优质的客户服务关于如何做我需要做的事情的很好的指导谢谢
Hello, Cathereen! Thank you for sharing your experience. We are glad to hear that the guidance was clear and helped you reach a full resolution. Our team focuses on providing helpful support and practical directions every step of the way. Best regards, Ethan, Ask-Crew Support [email protected] or +1 833 600 0218
好吧，基本上我认为这是五颗星，尽管转眼间我的取消请求得到了执行，特别是因为我转眼间改变了主意，而且我不想取消。他立即按照取消请求采取行动，但我立即改变了主意，并告诉他我不想取消。 所以现在我不再是会员了，试用期已经过去两天了，我必须重新订阅，然后再花一美元，然后失去我支付的试用期。 抱歉，我老了，容易混淆，我有 PPmemory 可以启动。 哦，好吧，我们生活在我们学习中，并希望能够回忆起来。
Hello, Sharon! Thank you for sharing your experience. We understand that things can change quickly, and we appreciate your honest feedback. Our team always aims to act promptly on requests and keep communication clear throughout the process. If you would like assistance with your current account status, please feel free to reach out to our support team so we can review the situation with you. Best regards, Ethan, Ask-Crew Support [email protected] or +1 833 600 0218
当我无法访问我的 PayPal 帐户时，Ask-Crew 给了我很大的帮助，我的顾问 Kate。 M. 指导我完成了各个步骤，直到我解决了问题。谢谢。
Hello, William! Thank you for sharing your experience. We are glad to hear that the guidance was clear and that the issue was resolved step by step. Our team aims to provide patient and practical support in every situation. Best regards, Ethan, Ask-Crew Support [email protected] or +1 833 600 0218
经过一周多的尝试，我在他的帮助下取消了预订。
Hello, Maureen! We appreciate your feedback. It is great to know that the support you received helped resolve the issue after a challenging process. We are always here if you need further assistance. Best regards, Ethan, Ask-Crew Support [email protected] or +1 833 600 0218
斯文非常有耐心，反应也很快。 他一直陪着我直到问题解决！
Hello Michelle, Thank you for your feedback! We are glad to hear that your issue was handled with patience and care until it was fully resolved. Providing attentive and consistent support is very important to us. We truly appreciate you sharing your experience. Best, Ethan, Ask-Crew Support [email protected] or +1 833 600 0218
这次经历很棒，因为机组人员很友善、体贴，并且对投诉程序有广泛的了解。
Hello Michael, Thank you for your feedback! We are glad to hear that you had a great experience and found the assistance kind, considerate, and knowledgeable. It is wonderful to know the support met your expectations and was helpful throughout the process. Best, Matthew, Ask-Crew Support [email protected] or +44 7700 170576
我同意支付 1 美元的可退还费用以获得答案。它已被退款，但他们向我收取了未经我许可的订阅费用，这是我不想要的。我的信用卡公司发现了这一情况并拒绝了收费，但让我联系该公司。我尝试了 3 次，但他们要向我收取 5 美元与计算机技术人员交谈的费用。本来应该可以退款的。我绝对不会这么做。远离这家公司。坏消息
Hello Rita, Thank you for sharing your feedback. We’d like the opportunity to review your experience and clarify all the details related to your account. Our team is here to help address any concerns and ensure everything is properly explained. Please contact us directly at [email protected] or +1 833 600 0218, and we’ll be glad to look into this for you and assist further. Best, Ethan, Ask-Crew Support [email protected] or +1 833 600 0218
非常好的帮助，很好地讨论了问题以及解决问题的说明。结果我有咖啡了！
Hello Jacqueline, Thank you for your feedback! We’re happy to hear the guidance was clear and helped you work through the issue step by step. Providing thorough explanations and practical support is important to us, and it’s great to know everything was resolved successfully. Best, Matthew, Ask-Crew Support [email protected] or +44 7700 170576
超级有帮助和耐心，谢谢。引导我们完成恢复和运行的步骤，并确保我们在结束聊天之前感到高兴
Hello Eileen, Thank you for your feedback! We’re delighted to hear the support was patient and helpful and that everything was clearly explained step by step. Making sure issues are fully resolved and that users feel confident before finishing is very important to us. Best, Matthew, Ask-Crew Support [email protected] or +44 7700 170576
您正在雇用一些业内最优秀的人才。我对他们的及时性、知识、礼貌和专业精神赞不绝口。我的技术人员总是在那里提供良好的建议和知识渊博的帮助。我认为没有人可以与你相比。祝你好运，非常感谢。
Hello William, Thank you for your feedback! We’re truly grateful for your kind words and are glad the support was timely, knowledgeable, and professional. Knowing the guidance was helpful and dependable means a great deal to us. We sincerely appreciate you sharing this. Best, Ethan, Ask-Crew Support [email protected] or +1 833 600 0218
Hello, Barry! Thank you for your feedback. We are glad to hear that your issue was fully taken care of. Our team aims to provide clear and complete support every time. Best regards, Ethan, Ask-Crew Support [email protected] or +1 833 600 0218
专家不仅指导我，还与我一起工作。我们一起解决了这个问题，我实际上学到了一些东西。感觉就像我们正在一起解决这个问题，而不仅仅是我听从命令。这让一切变得不同。
Hello, Benjamin! We appreciate your thoughtful feedback. It is great to know that the process felt like teamwork and that you gained useful knowledge along the way. Our team focuses on working alongside users, not just giving instructions. Best regards, Ethan, Ask-Crew Support [email protected] or +1 833 600 0218
我不太擅长技术，但分步指南非常清晰，所以我自己修好了我的笔记本电脑。信心得到提升 该指南并没有用行话让我困惑，它像一位耐心的朋友一样引导我完成任务。真正赋权。
Hello, Margaret! Thank you for sharing your experience. We are glad to hear that the guidance was clear and easy to follow, and that it helped you resolve the issue on your own. Making technical steps simple and understandable is always our goal. Best regards, Ethan, Ask-Crew Support [email protected] or +1 833 600 0218
半夜我的热水器发生了紧急情况。快速获得帮助并避免了寒冷的夜晚。真是感激不尽！尽管已经很晚了，但回复还是很快，而且建议也很明确、准确。感谢他们，我避免了严重的损失。
Hello Gary, Thank you for your feedback! We’re glad the support arrived quickly and helped you get through a stressful late night situation. Clear and timely guidance can make a real difference. If you ever need additional assistance, please feel free to contact us anytime. Best, Ethan, Ask-Crew Support [email protected] or +1 833 600 0218
没想到在线聊天能提供如此优质的服务。这位专家冷静、有礼貌，而且知识渊博。
Hello Linda, Thank you for your feedback! We’re pleased to hear the experience exceeded your expectations and that the guidance felt calm, polite, and knowledgeable. Providing high quality support matters to us. If you need any further assistance, please feel free to contact us anytime. Best, Ethan, Ask-Crew Support [email protected] or +1 833 600 0218
我在这台运行 Windows 10 的笔记本电脑上激活的原始许可证密钥在我升级到 Windows 11 后将无法使用。它显示“许可证密钥无效，请重试”！ 这个问题仍然没有解决，我仍然需要使用你们的产品来保护我的笔记本电脑。 我希望你可以解决这个问题，而无需我每月重新订阅 38.00...
Hello SERGIO, Thank you for your feedback. We understand the frustration of encountering an invalid key after upgrading to Windows 11. We are here to help resolve this for you. Please contact us directly so we can review your account and assist you if it's possible. Best, Matthew, Ask-Crew Support [email protected] or +1 833 600 0218
我醒来时发现 Wi-Fi 问题，立即联系，15 分钟内一切恢复正常。开始新的一天的完美方式。我连吐司都还没吃完，问题就解决了。超快、无麻烦，比大多数亲自服务电话更好。
Hello Russell, Thank you for sharing such a delightful and vivid story! We are thrilled that our quick, hassle‑free support got your Wi‑Fi working again in just 15 minutes—faster than finishing your toast—and gave you a perfect start to the day. We truly appreciate you highlighting this seamless experience. If you ever face another tech hiccup, we’ll be here with the same speed and ease. Best, Matthew, Ask-Crew Support [email protected] or +1 833 600 0218
在很长一段时间内提供非常好的服务。
Hello Les, Thank you for your feedback! We’re glad to hear the support remained reliable and helpful over an extended period of time. Consistency, patience, and dependable assistance are very important to us, and we truly appreciate you sharing your experience. Best, Matthew, Ask-Crew Support [email protected] or +44 7700 170576
我得到了对我有用的可行建议，而没有被迫购买任何昂贵的东西。专家考虑了我的预算，仍然帮助我找到了正确的解决方案。这就是我所说的服务。
Hello Phylis, Thank you for such thoughtful and meaningful feedback. We are truly glad to hear that our expert provided actionable, budget‑conscious advice that worked for you—without any pressure to buy expensive solutions. We deeply appreciate you acknowledging this respectful and effective service. If you ever need guidance again, we’ll be here with the same integrity and care. Best, Matthew, Ask-Crew Support [email protected] or +1 833 600 0218
共 67 条符合条件的评价