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健康与医疗

ATA Medical

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118 条评价

4.7118 条评价
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关于 ATA Medical

数据更新
网站
atamed.sg
分类
健康与医疗
所在地
新加坡
状态
待认证
近 12 个月
112 条评价
差评回复率
100%（6/6 条）
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[email protected]atamed.sg

商家自述

ATA Medical is a trusted and reliable one-stop healthcare provider in Singapore, described by many patients as one of the best health screening clinics for its experience, service-oriented approach, and comprehensive care. We offer men’s health, women’s health, and health screening services, with on-site diagnostic imaging including CT scans, X-rays, ultrasound, and MRI.Our screening and longevity-focused services span chronic disease and cardiac risk screening, hormone and metabolic testing, and liquid biopsy cancer screening, paired with personalised, doctor-led follow-up. We also offer focused programmes in men's and women's health, travel medicine, and metabolic health, alongside our core chronic disease management and vaccination services.For organisations, ATA Medical is a full-service corporate healthcare partner — from occupational medicine and statutory/pre-employment medical check-ups, to on-site and in-clinic corporate health screening, and corporate wellness programmes (workshops, talks and preventive health initiatives) designed to support workforce health at scale.Our core team brings over a decade of experience in corporate healthcare and family medicine, well-versed in health screening, disease prevention and healthy living. We've had the privilege of working with organisations including Marina Bay Sands, Grab, Panasonic, BreadTalk, ThermoFisher and 3M.We have cared for over 180,000 patients across four clinics located at Orchard, Novena, Tanjong Pagar, and Jurong East.

以上内容由商家自行提供，未经平台核实。

ATA Medical靠谱吗？

ATA Medical（atamed.sg）在 OK.one 的综合评分为 4.7 分（满分 5 分），基于本站收录的 118 条用户评价，属于健康与医疗分类，口碑优秀。好评高度一致，93% 的评价为 4 星及以上；商家回复了 100% 的差评；评价主要围绕使用体验、客户服务。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally friendly staff and the smooth, highly efficient medical procedures provided during their clinic visits. Many individuals also highlight the knowledgeable doctors and the remarkably quick turnaround times for receiving laboratory test results. Consumers find the appointment scheduling process very straightforward and appreciate the clean environment and overall professional care. However, some people mentioned experiencing minor delays with test waiting times or getting their reports finalized promptly. A few reviewers also noted occasional communication gaps or unhelpful staff interactions during specific medical procedures.

本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。

用户怎么说

A
AT新加坡 · 写过 1 条评价 · 体验于 2026-07-02 ·

Great Overall- some small issues with timing

Your response to my whatsapp messages on enquiry of packages was swift and informative. Appointment was scheduled easily. However, waiting time to undertake various tests took a while. As I was fasting, I was hoping to finish the blood test before the other tests, so that I could have a little brekkie. Could do with more coordination. Staff were generally friendly and approachable. It was nice to be able to review with the doctor my previous tests and discuss additions to the package. Reasonable pricing and quick service is a strong draw for me to choose ATA over other healthscreen clinics.

Lambert Hui新加坡 · 写过 2 条评价 · 体验于 2026-06-19 ·

Arranged for doctor call but the doctor…

Arranged for doctor call but the doctor never called in the end.

ATA Medical 回复2026-06-20

Dear Lambert, we sincerely apologise for what happened. This is not the standard of care we hope to provide. Our team will be in contact with you shortly to better understand the situation and assist you from there.

Mmq Kong新加坡 · 写过 1 条评价 · 体验于 2026-06-18 ·

The medical team is highly attentive and friendly

The medical team is highly professional, attentive and considerate of customers' needs, and the environment is clean, tidy, and comfortable.

ATA Medical 回复2026-06-19

Thank you, Mmq Kong, for your kind review! We’re glad to hear that our medical team was attentive, professional, and considerate of your needs. It’s also nice to know that you found the environment clean and comfortable. We hope to serve you again soon 😊

a
ace新加坡 · 写过 1 条评价 · 体验于 2026-06-05 ·

I went to Novena branch for a medical…

I went to Novena branch for a medical check-up to renew my vocational licence. Was treated so badly by the female staff at the counter. I cannot tell if she is a nurse or just a non-medical staff. Definitely with her attitude she should not be working in the medical industry. She registered my personal particulars and understood what I was in there for. Then she asked me to a room where she conduct the required tests on me. I was aware such check up includes taking height, weight and bp. I was glad to see the weighing machine and told her I'd like to know my weight as I had been exercising a lot lately to reduce it. The machine was very modern which I have not seen it before. I do not visit clinics much. So, I was hesitant to step up to this weighing machine until I receive instructions from her. She did not give specific instructions as to whether I should face the machine or lean my back against it. She just told me to step up to the machine. I did exactly as told facing the machine. No single briefings as to how the machine will move. She just turned the machine on and walked out of the room, leaving me alone there. As the machine was doing its reading, suddenly I felt a metal plate pressing down with pressure against my head. I was shocked and quickly stepped down from the machine. She came immediately into the room and reprimanded me with her condescending tone: "You want to know your weight, right?" And she start the machine again. With an angry look she stepped out of the room again. I felt so humiliated by her attitude and did not understand what did I do wrong for her uncalled behaviour. As patient, we always in the vulnerable state and always do what the doctors or staffs tell us what to do, to make their job easier treating us. But it is not fair to treat me with such disdain just because I do not know how the machine works. I would if only she briefly explain to me before she turn the machine on and run out. And she failed to give the attending doc my contact number such that the doc had to ask me again. She also quoted wrong and higher medical fees chargeable to me. Very inefficient, and impatient and lacks empathy. The attending doc, (Dr Chan) is very nice and I did tell her I might come back for a full health screening. But I am too afraid to encounter this impatient counter staff again. I cannot imagine being poke here or there by her just to draw blood out from my veins....

ATA Medical 回复2026-06-13

Dear Ace, thank you for sharing your experience with us. We are sorry to hear that your visit to our Novena branch did not meet your expectations. We apologise for the experience described, as this is not the standard of care and service we want our patients to receive. We have reviewed your feedback with the team involved and will use this as a reminder to improve how we guide and communicate with patients, especially during routine assessments. We are glad to hear that Dr Chan was able to provide a positive experience during your consultation. We hope to have the opportunity to better serve you in the future and provide you with a more comfortable experience.

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