Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Kayleigh
V
Valued User · 写过 3 条评价 · 已认证 · 体验于 2026-05-27 ·
★★★★★
工艺简单
从订购到交货的简单流程。
Au Myprotein 回复2026-06-22
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Kayleigh
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-06-11 ·
★★★★★
没有想象中那么好
味道不太好，而且无论混合多久，粉末都不能完全溶解在水中。
Au Myprotein 回复2026-06-19
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sam
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-06-03 ·
★★★★★
交货需要永远
Au Myprotein 回复2026-06-18
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Leah
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-06-08 ·
★★★★★
产品已发售
Au Myprotein 回复2026-06-18
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-06-03 ·
★★★★★
不知道产品在哪里
Au Myprotein 回复2026-06-17
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
R
Rhodes · 写过 1 条评价 · 已认证 · 体验于 2026-06-01 ·
★★★★★
不喜欢覆盆子柠檬水肌酸
my Protein 产品通常给我留下了深刻的印象。这篇评论并不总是反映他们的情况。不过这次我点了覆盆子柠檬水肌酸，平时我是很喜欢这个味道的人，但这次实在不合我的胃口，有点像药的味道。有点失望，但是又能做什么呢。
更新：他们很乐意提供帮助，这真是太好了。此后我也尝试了混合浆果口味，并且想说我真的很喜欢这种口味。
Au Myprotein 回复2026-06-17
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
D
Destiny Slade · 写过 1 条评价 · 已认证 · 体验于 2026-06-04 ·
★★★★★
我的订单从未交付
我的订单从未交付。我要求将其送到收集区 - 邮局。他们试图在晚上 11 点送货。再也没有尝试过送货
Au Myprotein 回复2026-06-16
Hello Destiny,
We're sorry your order wasn't delivered as expected. We are looking into this delivery issue to prevent it from happening again.
A message has been sent to your account.
Kind regards,
Liam
Hello,
Thank you for taking the time to leave your review. We truly value and appreciate your comments.
We are always striving to improve and enhance your shopping experience, and we wouldn’t be able to do this without your valuable feedback.
If you have any further questions or queries, please do not hesitate to contact us, as we will be more than happy to assist.
Kind regards,
Natalia
S
Sam Buchbut · 写过 4 条评价 · 已认证 · 体验于 2026-06-06 ·
★★★★★
6/6 购买并支付快递费用...
6/6买的，付费快递还没收到包裹。
在 Instagram 上写信给 my Protein，虽然我提供了订单号，但在他们查看我的订单在哪里之前得到了回复，询问了很多信息。
非常失望。
肯定是我上次购买的。
Au Myprotein 回复2026-06-15
Hello Sam,
Thank you for leaving your review.
I am sorry to hear you have had an issue with the delivery of your order. I have investigated this and sent you a message to your online account.
Please log in to your account at your convenience to receive my message.
Regards,
Leah
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-05-30 ·
★★★★★
很棒的服务
很棒的服务，我推荐它
Au Myprotein 回复2026-06-17
Hello,
Thank you for taking the time to leave your review. We truly value and appreciate your comments.
We are always striving to improve and enhance your shopping experience, and we wouldn’t be able to do this without your valuable feedback.
If you have any further questions or queries, please do not hesitate to contact us, as we will be more than happy to assist.
Kind regards,
Natalia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
S
Sezza · 写过 1 条评价 · 已认证 · 体验于 2026-05-28 ·
★★★★★
发货这么快
发货速度如此之快，我没有意识到它是从海外发货的，所以花了比平常更长的时间，但当它到达时是值得的。
Au Myprotein 回复2026-06-16
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-05-30 ·
★★★★★
绝对糟糕的客户服务......
绝对糟糕的客户服务每天发送这么多电子邮件，你不知道自己的订单在哪里，老实说非常失望
Au Myprotein 回复2026-06-13
Hello,
We are truly sorry to hear about your disappointing experience with our customer service and order tracking. We are actively working to improve our communication and processes.
A message has been sent to your account.
Kind regards,
Liam
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
C
Customer since circa · 写过 1 条评价 · 已认证 · 体验于 2026-06-04 ·
★★★★★
请改善您的运输时间
请改善您的运输时间。从悉尼到墨尔本需要12天的时间，这太荒谬了。
我刚刚从 Next 订购了衣服，5 天后从英国抵达。
早在 2013 年从英国搬来之前，我就一直是 my Protein 的长期客户。我很想继续成为客户，但考虑到商店和网上有数十个品牌，My Protein 需要提升自己的竞争力。
Au Myprotein 回复2026-06-12
Hi,
I appreciate you sharing your concerns about our shipping times. We understand your frustration with the delivery duration, especially as a loyal customer. We are actively working to improve our delivery efficiency and value your feedback.
I’ve just sent you a message. Please take a look when you have a moment.
Best Regards,
Natalia
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-05-27 ·
★★★★★
很棒的抵达时间，总体来说很棒。
很棒的到达时间和整体很棒的产品。容易制作！
Au Myprotein 回复2026-06-16
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-06-04 ·
★★★★★
产品质量好
Au Myprotein 回复2026-06-16
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
