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美丽与健康

Au Myprotein

202 条评价

3.4202 条评价
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关于 Au Myprotein

数据更新
网站
au.myprotein.com
分类
美丽与健康
所在地
United States · Northwich
状态
待认证
近 12 个月
202 条评价
差评回复率
99%(74/75 条)
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Au Myprotein靠谱吗?

Au Myprotein(au.myprotein.com)在 OK.one 的综合评分为 3.4 分(满分 5 分),基于本站收录的 202 条用户评价,属于美丽与健康分类,口碑一般。评价两极分化:58% 给出 4 星及以上,同时 31% 打了 1 星;商家回复了 99% 的差评。数据最后更新于 2026-08-12。

用户怎么说

O
Ollie · 写过 1 条评价 · 已认证 · 体验于 2026-06-03 ·

交货不良

因为我支付了 3 天的交货费用,但不知何故却在 6 天后到达。我确实住在悉尼中央商务区。

Au Myprotein 回复2026-06-10

Hello, Thank you for taking time to leave your review. I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue. Please log into your account to view this message. Thanks, Sam

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-06-03 ·

这不是我的蛋白质,而是……

这不是我的蛋白质,而是你用来运送包裹的承运商。他们说,我们把它放在一个安全的地方,你可以找到它的地方,但它在前栅栏和树篱之间的雨中,所以看不到它。盒子已饱和。

Au Myprotein 回复2026-06-10

Hello, Thank you for taking time to leave your review. I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue. Please log into your account to view this message. Thanks, Sam

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-06-01 ·

交货速度一如既往地快

交货一如既往地快,产品也很棒,这就是我不断回来的原因。

Au Myprotein 回复2026-06-09

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

J
Jake · 写过 6 条评价 · 已认证 · 体验于 2026-05-26 ·

还没有收到我的退款

与客户服务交谈了一整周后还没有收到退款。

Au Myprotein 回复2026-06-10

Hello, Thank you for taking time to leave your review. I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue. Please log into your account to view this message. Thanks, Sam

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-06-01 ·

便宜、快速的交货和良好的…

便宜、快速的交货和优质的服装,物有所值

Au Myprotein 回复2026-06-09

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

L
Lana · 写过 2 条评价 · 已认证 · 体验于 2026-05-30 ·

交货快捷

交货速度很快。该网站很容易浏览。

Au Myprotein 回复2026-06-09

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

J
Julie · 写过 1 条评价 · 已认证 · 体验于 2026-05-29 ·

刚接触蛋白粉女儿给了我……

刚接触蛋白粉的女儿给了我巧克力的味道,味道太好了,我原以为味道不好,但我很惊讶。 我带了香草来尝尝。

Au Myprotein 回复2026-06-09

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-05-30 ·

不过我还没有尝试过蛋白质……

我还没有尝试过这种蛋白质,但我们 30 号下了订单,预计 10 号到货。 11天交货对我来说太疯狂了!认为现有一周的库存足够我们使用了——我们不得不从其他地方再买一个浴缸来度过难关。到目前为止,第一印象/体验并不是很好。

Au Myprotein 回复2026-06-07

Hello, Thank you for taking time to leave your review. I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue. Please log into your account to view this message. Thanks, Sam

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-05-23 ·

快到过期日期了

Au Myprotein 回复2026-06-07

Hello, Thank you for taking time to leave your review. I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue. Please log into your account to view this message. Thanks, Sam

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-05-28 ·

里面的小包也湿漉漉的……

里面的包裹也是湿的,盒子里还有水。下雨天,送货员怎么能把包裹暴露在外面?!

Au Myprotein 回复2026-06-05

Hello, Thank you for taking time to leave your review. I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue. Please log into your account to view this message. Thanks, Sam

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-05-29 ·

货还没到

Au Myprotein 回复2026-06-06

Hi, Thank you for leaving your review. I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message. I look forward to getting this resolved. Kind Regards, Ben

N
Nathan · 写过 3 条评价 · 已认证 · 体验于 2026-05-28 ·

运费就是个笑话

运费就是个笑话。计划2周。另一家公司希望为一项应该是成本加成的服务支付绝对溢价

Au Myprotein 回复2026-06-05

Hello, Thank you for taking time to leave your review. I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue. Please log into your account to view this message. Thanks, Sam

A
Alice · 写过 1 条评价 · 体验于 2026-06-03 ·

非常有帮助且快速

Au Myprotein 回复2026-06-09

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

S
Samaher Al-Furaiji · 写过 2 条评价 · 已认证 · 体验于 2026-05-27 ·

我有过一次很棒的经历……

我在 MyProtein 方面获得了极好的体验。他们的产品质量上乘,价格合理,并且有多种口味可供选择,以满足不同的喜好。蛋白粉混合均匀,味道极佳,并提供清晰的营养信息,使您可以轻松跟踪每日蛋白质摄入量。 我也很欣赏频繁的促销和折扣,物超所值。订购过程简单明了,交货可靠,产品包装始终良好。 总体而言,MyProtein 是一个值得信赖的品牌,集品质、价格实惠和品种于一体。我强烈推荐给任何正在寻找可靠补充剂来支持他们的健康、健身和恢复目标的人

Au Myprotein 回复2026-06-09

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-05-27 ·

交付服务花费的时间太长。

Au Myprotein 回复2026-06-04

Hello    Thank you for leaving your review.  I am sorry to hear that on this occasion you experienced an issue with your delivery. We work closely with our courier partners to ensure a swift and simple delivery, and I do apologise that on this occasion this was not the experience you had.   I have sent you a message via your account to help resolve this matter. Please may I kindly ask you to take a look at this when you are able to do so? Kind Regards, Kayleigh

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-05-25 ·

优质产品

优质产品,快速交货

Au Myprotein 回复2026-06-02

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

A
Alessio · 写过 1 条评价 · 已认证 · 体验于 2026-05-18 ·

仍在等待我的订单

我仍然没有收到我的订单。我应该在 5 月 28 日星期四收到它,我们是 6 月 2 日星期二。自周四以来我没有收到任何更新,我什至不知道我的订单发生了什么。非常令人失望,尤其是因为这是第二次。

Au Myprotein 回复2026-06-04

Hi, I am truly sorry to hear your order has not arrived and for the lack of updates. We understand your frustration, especially as this has happened before. I’ve just sent you a message. Please take a look when you have a moment. Best Regards, Natalia

S
Sue · 写过 5 条评价 · 已认证 · 体验于 2026-05-18 ·

很棒的乳清分离蛋白产品是最好的,我已经用过它了……

伟大的产品是最好的,我已经使用它很多年了 不像许多反对品牌那样充满糖 交货非常快,订购也非常简单 好得不能再好了 对我的蛋白质非常满意😊

Au Myprotein 回复2026-06-02

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

L
Louise · 写过 2 条评价 · 已认证 · 体验于 2026-05-26 ·

长期客户无法解决而被拒之门外

作为一名企业主,我从 MyProtein 订购近四年来没有出现任何问题。不幸的是,我最近的几个订单都被自动取消了,唯一提供的解释是: “我们目前无法运送您的订单,因为您提供的信息不符合我们的安全要求。” 然后我被告知,由于数据保护法规,他们无法告诉我哪些细节未通过安全检查。 最令人失望的是完全缺乏支持或解决方案。登录我的长期帐户后,我无法下订单,也无法以访客身份结账。尽管我多次尝试寻求帮助,但我基本上被告知他们无能为力。 作为多年来在这家公司花费了数千美元的忠实客户,如果在没有任何解释、没有解决方案、也没有解决问题的途径的情况下被禁止购买产品,这是令人难以置信的沮丧。客户服务应该专注于帮助客户找到解决方案,而不是简单地告诉他们无能为力。 我多年来支持的公司的经历非常令人失望。

Au Myprotein 回复2026-06-03

Hello Louise, We appreciate you sharing your experience and feedback. We are truly sorry to learn about the difficulties you've encountered with your recent orders and the frustration this has caused, especially as a long-standing customer. We understand how disappointing it is to face such issues without a clear resolution. We are reviewing our internal processes to prevent similar situations for our valued customers. A message has been sent to your account. Kind regards, Liam

M
Matt · 写过 5 条评价 · 已认证 · 体验于 2026-05-18 ·

很棒的蛋白质,只需等待销售

蛋白质本身非常棒——混合得很好,味道也很棒。老实说,它在零售时有点贵,所以我通常会等到它打折时才备货。此外,他们提供的免费赠品质量相当便宜,但实际产品很可靠。肯定会继续购买。

Au Myprotein 回复2026-06-02

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia