Most reviewers were let down by their experience overall. Customers frequently reported that extra products were added to their shopping carts during checkout, resulting in higher payment totals than expected. Buyers also noted experiencing a frustrating lack of communication when trying to contact support via email regarding missing packages or unresolved refund requests.
Some reviewers were genuinely happy with receiving fast shipping confirmations or initially attractive product advertisements discovered across social media platforms. Though a few packages arrived correctly, people continuously warned future buyers about receiving cheap items instead of what was originally showcased online.
I received a notice from the post office that a package could not be delivered because of Fraudulent Postage. I did order 2 of the cell phone holders for the car. The company name was no where on the package, it was a personal name and the tracking number was fake. We paid the $10.95 because the postal worker opened the pkg for us and it was the right items. However the items are nothing like what was in the video. They would toss it at the car and it would stick. It does not. It comes with three small flimsy stickers and the attachment to hold up the phone does not fit if you have any kind of phone case. I will never again purchase a product without checking trustpilot! From these reviews I won’t bother trying to send them back. Wish I had read these first!
I received a package from avaleric in April that I did not order. I have called about 16 times trying to get a return label and then receive a refund. The group of representatives can only take your information and have to forward the message to the designated group that handles refunds. They all say they are sorry for what I have endured. I am assured someone will call me back within 48 hours, but as of today, noone has called me. This is a disreputable company and I advise that people don't use it.
I have had trouble since placing my order on May 28th. Within an hour they had charged me for more than I ordered. I tried to cancel and they said it had already been shipped out. I have texted several times but they aren't going thru. I also can't reach anyone by phone. The order was delivered on July 1st. I'm trying to get a return address.
Trying to return items, no instructions for returning included, sent request for instructions to email listed comes back failure to deliver & phone listed rings once and disconnects. At checkout added 2nd order of original in error but wouldn't allow me to remove it. Tried the email on the website and get no response, called the number on the website and got put on hold for next rep then says due to high wait time asks for your name, phone, order number and what you need and they will call you, no one has called yet.
20 days ago I placed an order with Avaleric. It confirmed the order via email & immediately charged my credit card. The next day I received an email advising the order had shipped & provided instructions to track. Over the next week I tried unsuccessfully numerous times to track the order. I then sent an email enquiring about the status of my order. I didn’t receive a response. I followed up several times but each time my email failed to be delivered citing address unknown. Next I tried multiple times to call at the phone number provided on its website. Each time I got a fast busy signal & thus far have been unsuccessful in connecting with it.
So far I haven’t received my order & frankly doubt that I will but hope springs eternal.
Do not buy from this AI storefront because the customer service is awful and unresponsive. When I ordered my stuff I did not get everything that was supposed to be in my order and I could not get a hold of anybody to finish filling it. Obviously this is one of those AI storefront that no one is monitoring. Don’t waste your money or your time.
Actually I would rate them -100 for none response to emails and having a bogus phone number. Also, the so called $40 worth of product I ordered was a piece of junk without all the parts. DO NOT USE THESE CROOKS!!!!
I placed an order several months ago, paid up front, and get a run-around. No order has been received, to date. This, I believe, is a SCAM. I want my money refunded
Can I give less than 1???.. ordered one item. At checkout you are ask to confirm order, but it's for additional goods!!!! Very misleading, wait fraudulent is a better word!!!
What a rip off!!!!
It is a big FAT CON but if you are reading this you will already have realised how deliberately misleading this company is. I was about to order a pressure attachment for hosepipe advertised in Facebook by them. Because I have had a couple of really bad prior purchases on FB I now ALWAYS check out vendors on Trustpilot. However at bottom of ad it stated a Trustpilot rating of..... 4.9. I did not trust that so I came here to double check. And surprise, surprise... the rating in the ad was fiction.
Wish I had checked directly here first before ordering. (Their site or ad showed a 4+ stars rating). I too ended up with "additional items" discovered after purchase as there is no cart to review before confirming. I immediately emailed them to cancel and refund - if they fix this, I will update this review.
Placed an order confirmation showed additional items and charges not shown on placing the order. No way to cancel or change. I canceled my card be fore charges showed up, I hope. Really bad outfit.
Zero stars would be a more appropriate rating. Customer service phone no doesn’t work. They say co is located in NY. I received my order from china in over a month. I had already bought the product from Amazon for half the price. A true scam company! Don’t use!!! Report to BBB
The activities of this company are a scam. I ordered knives which never arrived and there is zero response to emails requesting progress. Avoid these thieves like the plague.
Your original add was misleading. I bought two knives in hopes that they were the knife advertised in your earlier adds, I was sorely misled. What I received is a joke as far as knives go, a very cheap piece.
This company advertises merchandise that looks relatively good. But the crap you actually receive is just cheap chinese junk. Don't buy anything from these thieves.
I will add my bad review to the many that are already there. I also ordered two mattress lifters in January and haven't received them. I've gotten no response from phone calls or emails to the company. Despite having paid (without extras added on) and having gotten a receipt, I get daily emails that my cart is still full and I should buy what is in it.
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