Hi, thank you so much for your support of our website. We are sorry you are not satisfied with the dresses you received. We checked that we did not get your after-sales email. If you wish to return them, we will certainly provide you with a return address according to our return policy, so please don't worry. We will do our best to provide you with a solution, and we apologize again for any inconvenience caused to you.
Hi,
Thank you so much for your support of our website. We are sorry you are not satisfied with the shoes you received.
Could you please provide your order number? Please rest assured that we accept returns of shoes according to our return policy. Of course, in addition to a refund, our customer service staff will also provide you with a solution, so please don't worry. We apologize again for any inconvenience caused to you.
J
Jennifer Zeheb · 写过 1 条评价 · 体验于 2026-01-02 ·
★★★★★
这件衣服质量很好,而且很准确……
这件衣服质量很好,尺码准确
Babaroni 回复2026-03-24
Hi, Thank you so much for your lovely review! We’re thrilled to hear that you had a great experience with us. It means the world to our small team to know that you loved your gown. Wishing you all the best on your special day!
— The BABARONI Team
Hi, Thank you so much for your lovely review! We’re thrilled to hear that you had a great experience with us. It means the world to our small team to know that you loved your gown. Wishing you all the best on your special day!
— The BABARONI Team
C
Cristiane · 写过 1 条评价 · 体验于 2025-12-20 ·
★★★★★
非常萨斯蒂菲尔德
非常满意,很喜欢这件衣服!
Babaroni 回复2026-03-24
Hi, Thank you so much for your lovely review! We’re thrilled to hear that you had a great experience with us. It means the world to our small team to know that you loved your gown. Wishing you all the best on your special day!
— The BABARONI Team
Hi, Thank you so much for your lovely review! We’re thrilled to hear that you had a great experience with us. It means the world to our small team to know that you loved your gown. Wishing you all the best on your special day!
— The BABARONI Team
Hi, Thank you so much for your lovely review! We’re thrilled to hear that you had a great experience with us. It means the world to our small team to know that you loved your gown. Wishing you all the best on your special day!
— The BABARONI Team
Hi, Thank you so much for your lovely review! We’re thrilled to hear that you had a great experience with us. It means the world to our small team to know that you loved your gown. Wishing you all the best on your special day!
— The BABARONI Team
Hi, Thank you so much for your lovely review! We’re thrilled to hear that you had a great experience with us. It means the world to our small team to know that you loved your gown. Wishing you all the best on your special day!
— The BABARONI Team
Hi, Thank you so much for your lovely review! We’re thrilled to hear that you had a great experience with us. It means the world to our small team to know that you loved your gown. Wishing you all the best on your special day!
— The BABARONI Team
Dear,
First of all, we sincerely apologize for your dissatisfaction with our return policy.
Regarding the return shipping fee, it is charged by your local courier company; we do not charge any return shipping fees.
As for the return policy, each item is made to order, and each piece is handmade upon receipt of the order; there are no stock items. Therefore, for dresses without quality issues, we can only offer a 90% refund, which is to avoid wasting resources. Hope you can understand.
We have already provided you with a return address. If you wish to return the item, please do so as soon as possible. If you have any questions, please contact our after-sales customer service.
Dear,
We are very sorry for the unpleasant shopping experience. We noticed that we replied to your email a few days ago and sent you proof of delivery. And also tell you all the information about the local courier company. However, we have not received a reply from you.
Secondly, you purchased a shipping protection service. If you haven't received your package within seven days of it being marked as delivered, you can also contact them to file a claim. We have also informed you of the specific procedures.
Finally, if you need any assistance, please contact our after-sales customer service. Thank you.
Hi, Thank you so much for your lovely review! We’re thrilled to hear that you had a great experience with us. It means the world to our small team to know that you loved your gown. Wishing you all the best on your special day!
— The BABARONI Team
M
Miss Allison Martin · 写过 6 条评价 · 已认证 · 体验于 2025-09-22 ·
★★★★★
品质好
虽然布料质量很好,但价格非常昂贵。
肯定会推荐定制尺寸。这是非常正确的。
Babaroni 回复2026-03-24
Hi, Thank you so much for your lovely review! We’re thrilled to hear that you had a great experience with us. It means the world to our small team to know that you loved your gown. Wishing you all the best on your special day!
— The BABARONI Team
Hi, Thank you so much for your support of our website. We are sorry you are not satisfied with our return policy.
If possible, could you please provide us with your order number? Our customer service staff will re-verify your order and provide you with a solution, so please don't worry. We apologize again for any inconvenience caused to you.
A
Ashleigh · 写过 1 条评价 · 已认证 · 体验于 2025-10-24 ·
★★★★★
很棒的衣服!
这件衣服准时到达,而且做工很漂亮。
Babaroni 回复2026-03-24
Hi, Thank you so much for your lovely review! We’re thrilled to hear that you had a great experience with us. It means the world to our small team to know that you loved your gown. Wishing you all the best on your special day!
— The BABARONI Team
Dear,
First of all, we are very sorry that the dress you received does not fit you.
Second, we received your email saying that the US20 size dress you ordered is too small. Upon receiving your email, we immediately checked your order and found that the size on the order was US0. We have already sent you the order information.
We have sent you a confirmation email within 24 hours of receiving your payment. You could check your email inbox.
Finally, since your dress is currently too small, you can choose to return it. Upon receiving your returned item, we will issue you a refund according to our policy. We have already initiated the return process; please check your email. Please contact our customer service if you need any help.
R
Rosalie Queen · 写过 1 条评价 · 已认证 · 体验于 2025-10-23 ·
★★★★★
我没有收到包裹
我没有收到包裹。非常不满意
Babaroni 回复2025-11-07
Dear,
We are so sorry that you did not receive your package. We checked that your order was shipped out on 28th Oct. The tracking number is YT2529600704614887. You can track it at https://www.17track.net/en. The transfer number is GFUS01015197491202, shipped by GOFo Express.
And we got your email yesterday, and said the address might be typed incorrectly. We have replied to you that once the package is sent, we do not have the right to change any information. However, you can contact the local courier company to update the information when it arrives at your local. Here is something about your local courier company.Contact numbers: 949-688-6032, Contact Email: [email protected]
Service Hours: Monday to Friday: 9:00 - 12:00; 13:00 - 18:00 https://gofoexpress.com/index.html. And please contact me if you need any help.
Hi, Thank you so much for your lovely review! We’re thrilled to hear that you had a great experience with us. It means the world to our small team to know that you loved your gown. Wishing you all the best on your special day!
— The BABARONI Team
S
SS · 写过 2 条评价 · 已认证 · 体验于 2025-10-20 ·
★★★★★
巴巴罗尼 (Babaroni) 是购买新娘妈妈礼服的好地方
品质优良,价格非常公道。
Babaroni 回复2026-03-24
Hi, Thank you so much for your lovely review! We’re thrilled to hear that you had a great experience with us. It means the world to our small team to know that you loved your gown. Wishing you all the best on your special day!
— The BABARONI Team