BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store 回复2026-07-28
We’re sorry to hear you’re disappointed with your experience. We reviewed the order and can confirm it was placed on 7/21, and both items were delivered via FedEx on 7/24, with delivery photos provided by FedEx showing both packages at the delivery location. We’re happy to work with you further to help resolve this and make sure the matter is properly addressed.
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stephanie · 写过 1 条评价 · 已认证 · 体验于 2026-07-20 ·
★★★★★
良好的订单和交货沟通
良好的订单和交货沟通。我们的时间表是准确的,我们及时收到了我们的产品,并且非常喜欢它!
BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store 回复2026-07-28
We love hearing that everything went smoothly from ordering to delivery! We’re so glad the communication and timelines were on point and that you’re loving your new product. We appreciate you choosing Bambi Baby!
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Assunta · 写过 1 条评价 · 已认证 · 体验于 2026-07-20 ·
★★★★★
易于订购并及时交货
BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store 回复2026-07-28
We’re so glad ordering was easy and your delivery arrived promptly! We appreciate you choosing Bambi Baby and hope to see you again soon!
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Claudia · 写过 1 条评价 · 已认证 · 体验于 2026-07-25 ·
★★★★★
菲娜很棒
菲娜很棒。有很多选项可供选择。有足够的空间来测试所有产品。
BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store 回复2026-07-28
We love hearing that Fina took such great care of you! We’re glad you enjoyed having so many options and plenty of space to test everything out. We truly appreciate you choosing Bambi Baby!
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Alejandro · 写过 1 条评价 · 已认证 · 体验于 2026-07-22 ·
★★★★★
我的经历很棒
我的经历很棒!卓越的客户服务!
BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store 回复2026-07-28
We love hearing that you had such a great experience! Our team is always here to make sure you receive exceptional service from start to finish. We truly appreciate you choosing Bambi Baby!
BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store 回复2026-07-28
We’re truly sorry for the delay and for the installation service not being completed as expected. We understand your frustration, and we’re making this right by having our team come out to your home to properly assemble it. We sincerely apologize for the inconvenience.
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Nina · 写过 1 条评价 · 已认证 · 体验于 2026-07-22 ·
★★★★★
订购婴儿的过程很简单……
订购婴儿送礼会礼物并送货是一个简单的过程。
BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store 回复2026-07-28
We’re so glad ordering and having your baby shower gift delivered was such an easy process! We appreciate you choosing Bambi Baby and hope the gift is a big hit!
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Jan · 写过 1 条评价 · 已认证 · 体验于 2026-07-23 ·
★★★★★
喜欢我的经历
快速高效
BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store 回复2026-07-25
We’re so glad you had a fast and efficient experience! That’s exactly what we strive for. Thank you for choosing Bambi Baby—we appreciate your support!
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Otis · 写过 1 条评价 · 已认证 · 体验于 2026-07-20 ·
★★★★★
客户服务更上一层楼
客户服务更上一层楼。他们永远都有生意。
BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store 回复2026-07-28
We love hearing that! Our customers mean everything to us, and we’re so happy our team was able to provide that next-level service. We truly appreciate your support and look forward to helping you again!
BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store 回复2026-07-25
We’re so happy to hear you had such a great experience with Bambi Baby! We love knowing that Megan took the time to patiently answer all your questions and help you feel confident in the choices you made for your little one. We’ll be sure to share your kind words with her. Thank you for choosing Bambi Baby!
BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store 回复2026-07-25
We’re so glad our team was able to make the process feel a little less overwhelming and help you feel confident in your choices. We know there are so many options to consider, and we’re always here to listen, answer questions, and guide you toward what works best for your family. We truly appreciate your kind words and are honored to have been part of this journey with you. Thank you for choosing Bambi Baby!
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Lauren · 写过 1 条评价 · 已认证 · 体验于 2026-07-23 ·
★★★★★
最好的
最好的。和小鹿斑比宝贝在一起总是那么开心。我们将它们用于一切
BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store 回复2026-07-25
We love hearing this! It means so much to know Bambi Baby is your go-to for all your baby needs. We truly appreciate your continued support and loyalty, and we’re always happy to be here for you and your family. Thank you for choosing Bambi Baby!
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Kat · 写过 2 条评价 · 已认证 · 体验于 2026-07-19 ·
★★★★★
发货速度确实很快
运输速度确实很快。良好的整体体验,对我们的购买感到满意
BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store 回复2026-07-28
We love hearing that you had such a great experience! We’re so glad your order arrived quickly and that you’re happy with your purchase. We hope to see you again soon!
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Natasha · 写过 1 条评价 · 已认证 · 体验于 2026-07-19 ·
★★★★★
梳妆台包装得很好…
梳妆台包装很好,送货司机也很好!
BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store 回复2026-07-25
We’re so happy to hear your dresser arrived safely and was packaged with care! We’re also glad to know you had such a great experience with your delivery driver. Thank you for choosing Bambi Baby—we appreciate your kind words!
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Kathryn · 写过 1 条评价 · 已认证 · 体验于 2026-07-22 ·
★★★★★
交货快捷方便!
BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store 回复2026-07-25
We’re so happy to hear your delivery was quick and easy! That’s exactly the experience we strive for. Thank you for choosing Bambi Baby—we appreciate your support!
BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store 回复2026-07-25
We love hearing this! Even on a busy weekend, we’re so glad one of our team members noticed you needed a hand and was able to get you set up with your new convertible car seat so quickly. We know weekends can get hectic, so we truly appreciate you recognizing the effort our team puts in to help every customer. Thanks for choosing Bambi Baby!
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Michael · 写过 1 条评价 · 已认证 · 体验于 2026-07-18 ·
★★★★★
伟大的产品和伟大的客户......
很棒的产品和很棒的客户服务!
BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store 回复2026-07-25
We’re so happy to hear you loved both the product and the customer service! We truly appreciate you choosing Bambi Baby and look forward to helping you again!
BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store 回复2026-07-25
We love hearing this! We’re so glad our Melville team took the time to make sure the car seat was the right fit for your vehicle and helped make your shopping experience easy and stress-free. We’re also thrilled you enjoyed the fast shipping, careful packaging, and of course, your Bambi Bucks! We truly appreciate you choosing Bambi Baby over the big box stores and supporting our family-owned business. We can’t wait to see you again!
BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store 回复2026-07-25
We sincerely apologize for the frustration and appreciate you taking the time to share your feedback. We understand how disappointing it is when a promotional offer doesn't apply to the item you were hoping to purchase. Unfortunately, some brands are excluded from discounts based on manufacturer pricing policies.
Regarding the $37 charge, that optional service includes both package protection and return shipping coverage—it isn't required to complete your purchase, and we understand how the wording may have been confusing. We truly appreciate your comments and will share them with our team as we continue working to make our offers and checkout process clearer. We're glad to hear you're happy with your product and hope we'll have the opportunity to provide you with a better overall experience in the future.
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Emily · 写过 1 条评价 · 已认证 · 体验于 2026-07-17 ·
★★★★★
快速运输
快速运输。优良的品质和包装
BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store 回复2026-07-25
We're so happy to hear your order arrived quickly and that you were pleased with the quality and packaging! We take great care to ensure your items arrive safely and appreciate you choosing Bambi Baby. Thank you for your kind words—we hope to help you again soon!