Hi Terez,
We appreciate your feedback and the opportunity to clarify your concern. After reviewing your account, we confirmed that you did not sign up for a 7-day trial but for an annual plan directly. Our refund policy allows refunds within 3 days only if there has been no account usage. In your case, usage was recorded during that period.
As a consideration, our team offered to downgrade your subscription to a monthly plan and refund the difference, but this option was declined. Despite being outside of policy, we proceeded with a full refund, which was processed and confirmed on October 15, 2025.
We strive to handle all concerns fairly and transparently, and we appreciate your understanding. If you have further questions, our support team remains available to assist you.
BatchLeads
Customer Success Team
j
josiah moss · 写过 5 条评价 · 体验于 2025-10-10 ·
★★★★★
具有良好的特性
具有 REI 所需的大部分功能,但少数功能除外。
BatchLeads 回复2025-10-10
Thank you for your feedback! We’re glad to hear you’re enjoying the features BatchLeads offers. We appreciate your input and are always open to feedback and suggestions to help us improve.
Feel free to email us at [email protected] with any ideas or recommendations — we’d love to hear from you!
BatchLeads
Customer Success Team
C
Carolyn Stefanski · 写过 3 条评价 · 体验于 2025-10-08 ·
★★★★★
女士女士非常乐于助人并且非常乐于助人。
女士女士非常乐于助人,对我非常耐心,为我解决了一切问题。
BatchLeads 回复2025-10-08
We truly appreciate your kind words! It means a lot to our team to know you’re having a great experience with BatchLeads. Thank you for sharing your feedback!
BatchLeads
Customer Success Team
C
Candance Amorim · 写过 1 条评价 · 体验于 2025-10-07 ·
★★★★★
Benjo 非常有帮助
本乔非常乐于助人。 我给他们的客户服务打分 10 分!
BatchLeads 回复2025-10-07
Thanks so much for the awesome review, Candance! 🙌 We love hearing that we hit the mark for you—it keeps us motivated to keep delivering our best.
BatchLeads
Customer Success Team
N
Nick Baker · 写过 5 条评价 · 体验于 2025-10-06 ·
★★★★★
强大的系统和优秀的客户......
强大的系统和优质的客户服务
BatchLeads 回复2025-10-06
We’re delighted to hear your positive feedback! Thank you for taking the time to share your experience with us and the BatchLeads community.
BatchLeads
Customer Success Team
J
Jared · 写过 1 条评价 · 体验于 2025-10-06 ·
★★★★★
Benjo 回答了我的问题并解决了……
Benjo回答了我的问题,简单有效地解决了我的问题。干得好,本乔。
BatchLeads 回复2025-10-06
We’re delighted to hear your positive feedback! Thank you for taking the time to share your experience with us and the BatchLeads community.
BatchLeads
Customer Success Team
J
Joaquin · 写过 1 条评价 · 体验于 2025-09-18 ·
★★★★★
支持很棒
其中一项功能出现问题并联系了支持人员,我让黛安帮助我恢复业务。
BatchLeads 回复2025-09-18
We’re delighted to hear your positive feedback! Thank you for taking the time to share your experience with us and the BatchLeads community.
BatchLeads
Customer Success Team
A
Andrea Quinn · 写过 3 条评价 · 体验于 2025-09-12 ·
★★★★★
计费折扣
Ben 能够快速有效地解决我遇到的问题
BatchLeads 回复2025-09-12
We’re delighted to hear your positive feedback! Thank you for taking the time to share your experience with us and the BatchLeads community.
BatchLeads
Customer Success Team
C
Chaney L · 写过 1 条评价 · 体验于 2025-09-12 ·
★★★★★
大力支持
Benjo,非常擅长处理我的询问。他们根据我的解释清楚地知道我需要什么,并顺利地处理了。谢谢
BatchLeads 回复2025-09-12
Thanks so much for the awesome review, Chaney! 🙌 We love hearing that we hit the mark for you—it keeps us motivated to keep delivering our best.
BatchLeads
Customer Success Team
J
Jim Danna · 写过 1 条评价 · 体验于 2025-09-08 ·
★★★★★
很棒的客户服务。
BatchLeads 回复2025-09-08
Thanks for the awesome review Jim! At BatchLeads we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Thanks again!
BatchLeads
Customer Success Team
Our team at BatchLeads is thrilled to hear your positive feedback. Thank you for sharing your experience with us and our community!
BatchLeads
Customer Success Team
T
Travis Brinklow · 写过 1 条评价 · 体验于 2025-09-05 ·
★★★★★
女士很棒,帮了我所有的事情……
女士很棒,帮助我解决了所有问题
BatchLeads 回复2025-09-08
Our team at BatchLeads is thrilled to hear your positive feedback. Thank you for sharing your experience with us and our community!
BatchLeads
Customer Success Team
E
ERAN ZAHIR · 写过 2 条评价 · 体验于 2025-09-02 ·
★★★★★
索菲亚很棒
索菲亚太棒了!
非常有帮助
BatchLeads 回复2025-09-02
Our team at BatchLeads is thrilled to hear your positive feedback. Thank you for sharing your experience with us and our community!
BatchLeads
Customer Success Team
M
Moshe Michaeli · 写过 3 条评价 · 体验于 2025-09-01 ·
★★★★★
一如既往
一如既往,强大而快速的支持!
BatchLeads 回复2025-09-01
Our team at BatchLeads is thrilled to hear your positive feedback. Thank you for sharing your experience with us and our community!
BatchLeads
Customer Success Team
Hi Jeffrey,
Thank you for taking the time to share your feedback. We're truly sorry to hear about your recent experience. While our bot is meant to prescreen questions and provide quick answers, customers always have the option to connect with a live agent and we’re actively working to make that transition faster and smoother.
Your suggestions are extremely valuable, and We'll be sharing them with our product and support teams as we continue to improve. Honest feedback like yours helps us focus on the areas that matter most to our customers.
Thank you again for your loyalty, we truly appreciate you.
BatchLeads
Customer Success Team
hanks for the awesome review, Carmel! At BatchLeads we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Thanks again!
BatchLeads
Customer Success Team
J
Jonathan Gallup · 写过 1 条评价 · 体验于 2025-08-11 ·
★★★★★
客户服务很棒!
Zeeshan 在我们的 CRM 与 Batch Leads 集成方面提供了巨大的帮助。
BatchLeads 回复2025-08-11
Hi Jonathan,
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience and that Zeeshan was able to assist you in getting your CRM integrated with BatchLeads. We’ll be sure to share your feedback with him, it will mean a lot.
We’re always striving for that 5-star experience, so if there’s anything we could have done to make your experience even better, we’d love to hear your thoughts. Your feedback helps us continue to improve.
Thanks again for choosing BatchLeads, we look forward to working with you again!
BatchLeads
Customer Success Team
D
Drew M. · 写过 1 条评价 · 体验于 2025-08-04 ·
★★★★★
拉尔夫真的很了解他的东西
拉尔夫真的很了解他的东西!到达后解决了我的问题!他是公司的资产
德鲁·M
BatchLeads 回复2025-08-04
Thank you so much for the kind words, Drew!
We truly appreciate you taking the time to share your experience with us. We couldn't agree more—Raph is a real gem, and we're lucky to have him on our team. We're just as fortunate to have amazing customers like you.
Looking forward to continuing our work together!
Warm regards,
BatchLeads
Customer Success Team
I
Isaac P · 写过 1 条评价 · 体验于 2025-07-31 ·
★★★★★
卓越的计费支持
在计费方面我得到了非常好的客户支持。我信任这家公司,并且可能会再次使用它们。
BatchLeads 回复2025-07-31
Hey Isaac, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
Thanks again,
BatchLeads
Customer Success Team
Our team at BatchLeads is thrilled to hear your positive feedback. Thank you for sharing your experience with us and our community!
BatchLeads
Customer Success Team