Baudville

Thank you for your feedback. We're sorry to hear your trophy arrived damaged. We have reviewed your order and are glad we were able to provide a replacement at no cost. While we're pleased we could resolve the issue, we understand the disappointment of receiving a damaged item in the first place and appreciate you bringing it to our attention.

We're honored to have earned your trust. Thank you for recognizing not only the quality of our products, but also the reputation and reliability we've worked hard to build over the years.

We're glad everything was simple and arrived quickly. Thank you for choosing Baudville!

Thank you for bringing this to our attention. We're sorry to hear the plaque arrived with quality issues and that you did not receive a timely response to your inquiry. After reviewing your order, we can confirm that a replacement was sent. While we're glad we were able to resolve the issue, we understand the frustration of receiving a product that did not meet expectations. Thank you for your patience and for giving us the opportunity to make things right.

Thank you for the recommendation! We're pleased to hear the trophy made such a strong impression and arrived safely. Our team puts a great deal of care into both the product and the packaging, so it's rewarding to hear that it showed.

A fast turnaround is great, but getting there safely matters too. Thank you for your review!

Six years of trust is an incredible compliment. We're grateful to be part of your recognition program year after year, and we're glad this year's award arrived even faster than expected. Thank you for your continued support!

A great product backed by great people, that's what we're all about. Thank you for your review!

Thank you for your feedback. We're sorry to hear this experience did not reflect the level of service you've come to expect from Baudville. We understand your frustration regarding the backordered item, the lack of proactive communication, the delivery timing, and the response you received when you shared your concerns. Most importantly, we recognize that this occurred during an important employee appreciation event. A member of our Customer Service leadership team will be reaching out directly to learn more about your experience and review the matter with you. We appreciate your long-standing support and the opportunity to better understand what happened.

There's nothing better than opening a package and finding exactly what you hoped for. We're glad the piece arrived quickly, made a great impression, and provided a smooth experience from start to finish.

Who doesn't love an unexpected surprise? We're glad your order arrived quickly, safely, and with a few extra touches along the way. Thank you for sharing your experience!

We're glad it arrived quickly and made a great first impression. Thanks for your review!

Thank you for your feedback. We're sorry the awards did not arrive in time for your ceremony, especially after you worked with our team to select an alternative product to avoid the original backorder delay. We understand your disappointment and agree that the awards should have arrived when promised. While we're glad you were pleased with the final product, we recognize that timing is just as important when it comes to recognition events. Thank you for sharing your experience and for continuing to place your trust in Baudville.

Thank you for your thoughtful review! We'll be sure to share your kind words with Cheyenne. Guiding customers through important projects with clear communication and attention to detail is something she does exceptionally well, and we're glad she helped make the process a smooth one for your team.

Here is the reaply to Jason... sorry for the delay Hi JP, We’re truly sorry this was your experience, particularly after you brought concerns forward multiple times. We understand how frustrating that must have been. We are reviewing your experience to better understand why we did not meet the standards we strive to provide. If you’re willing to share more about your experience, we would appreciate the opportunity to learn from it. You can reach us at [email protected].

Thank you for giving us the opportunity to make things right. We never want a customer to experience the frustration you described in your original review, and we appreciate your honesty in bringing those concerns to our attention. We're especially grateful that you took the time to share this update. Tedrick truly cares about our customers and our company, and we'll be sure your comments are shared with him. While we're sorry for the challenges that led to your initial experience, we're thankful we had the chance to rebuild your trust. Thank you for your candor, your patience, and the opportunity to continue serving you.

Jasmin will be honored to read this review. Thank you for recognizing the care, responsiveness, and attention he brought to your project. We're grateful for the opportunity to be part of your Service Awards Luncheon and appreciate your trust in Baudville.

Thank you for taking the time to share your experience. We're sorry to hear that your awards did not arrive in time for your ceremony and that you received conflicting information throughout the process. We understand how disappointing it must have been to miss such an important recognition moment despite your efforts to plan ahead. We would appreciate the opportunity to learn more and review what happened. Please email us at [email protected] with the word "Survey" in the subject line, and a member of our leadership team will reach out promptly. Thank you for bringing this to our attention and giving us the opportunity to improve.

We love hearing that the plaques were a hit with your team. Thank you for trusting us to be part of your employee appreciation efforts!