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Events & Entertainment

Baudville

201 reviews

4.3201 reviews
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About Baudville

Data updated
Website
baudville.com
Category
Events & Entertainment
Location
United States · Grand Rapids
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (31/31)
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Is Baudville legit?

Baudville (baudville.com) has a 4.3 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 79% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

J
Jill Mitchell · 1 review · Verified · Experienced 2026-08-06 ·

Fast Shipping!

I received an email that my order was shipped 10 minutes after I placed the order. WOW! Now that is QUICK!

Reply from Baudville2026-08-07

We love hearing that! Thank you for the WOW, it made our day!

J
Judy Seltenreich · 1 review · Verified · Experienced 2026-08-06 ·

Fast with quality

When I placed the order, I was surprised that it shipped the same day as I had customized it. I worried that the quality might not be good. When it arrived it was as nice as it showed on the customize screen and the gift is perfect.

Reply from Baudville2026-08-07

We're so glad the quality came through and that the gift turned out perfectly. We hope it makes someone's day!

S
SANDRA WILLIAMS · 1 review · Verified · Experienced 2026-08-04 ·

Trusted and Reliable

We’ve ordered over 10 times from Baudville and each order was perfection!

Reply from Baudville2026-08-06

That is the kind of track record we are so proud to have. Thank you for your continued trust, it means the world to us!

c
caring customer · 1 review · Verified · Experienced 2026-08-04 ·

Arrived on time

Arrived on time. Packaged well. One little thing had fallen off, but I was able to glue it back on. Printing was correct and looked good.

Reply from Baudville2026-08-06

Thank you for the honest feedback! We're glad everything else hit the mark, but we're sorry something came loose in transit. That shouldn't happen and we appreciate you letting us know. Don't hesitate to reach out if there's anything we can do!

M
Melissa Alley · 1 review · Verified · Experienced 2026-08-04 ·

Beautiful and fast!

The appreciation award I order came in quickly, for something that had to personalized. It is beautiful and just as I ordered.

Reply from Baudville2026-08-06

Thank you so much for the positive feedback. We hope the recipient feels truly appreciated!

R
Ronnell · 2 reviews · Verified · Experienced 2026-08-02 ·

This is the best trophy

This is the best trophy, I have ever received, I will be using you next year. Thanks!

Reply from Baudville2026-08-04

Thank you! We're glad you loved the trophy and we look forward to being part of your next celebration!

他们把奖牌粘歪了:(

他们把奖牌粘歪了:( 编辑 - 他们伸出援手并重新下了订单:)避免了危机

Reply from Baudville2026-07-31

We are so sorry about that! A crooked plate is absolutely not something we'd ever want leaving our facility. Someone from our team will be reaching out promptly to get a replacement on its way to you. We appreciate your patience!

鲍德维尔犯了一个错误,但他做对了!

Baudville 在我的订单上犯了一个错误,我订购的其中一份奖品已延期交货,但没有人联系我并告知此信息。活动前 4 天,我还没有收到奖项,所以我联系了 Baudville。我被告知延期交货并收到了道歉,博德维尔做出了正确的决定,我在活动前一天获得了奖项。

Reply from Baudville2026-07-27

Thank you for sharing this so honestly. You deserved to be kept in the loop from the start and we fell short of that. We're really glad our team was able to step up and get your awards to you in time, but we hear you and we'll do better. We appreciate your grace and your continued trust in us.

奖杯到达时已经被狗弄碎了……

奖杯到达时已破碎,狗头不再固定在底座上。

Reply from Baudville2026-07-24

We are so sorry to hear this! That is absolutely not the condition your trophy should have arrived in. We will be reaching out to get a replacement on its way to you. We appreciate your patience and we will make this right.

黑色带有绿色金属光泽?

价格优惠,交货快捷;然而,物品描述称它们是“带有绿色金属闪光的黑色”,但没有绿色或金属闪光/反射的规格。令人失望,但我们对全黑的外观感到满意。

Reply from Baudville2026-07-24

Thank you for the honest feedback. We're glad the price and delivery hit the mark, but we're sorry the finish didn't match what was described. That disconnect is something we want to look into on our end. We appreciate you sharing this and we're glad the awards are still working for you.

雕刻甚至没有颜色,我对我购买的水晶奖牌的质量感到非常失望。下次再从你们公司购买之前我会仔细考虑的。

雕刻甚至没有可见的颜色。你几乎看不到奖项上的文字。我已经从这家公司订购了 20 多年,对于你们发送这样的东西我感到非常难过和失望。雕刻应该是黑色的,因为这是一个水晶奖,但它显然算不上激进。我很失望。在从贵公司订购任何其他产品之前,我需要仔细考虑。谢谢你的询问

Reply from Baudville2026-07-24

We are so sorry to hear this, especially from someone who has trusted us for over 20 years. That loyalty means everything to us and this is not the experience you deserve. We do want to gently share that crystal engraving is created through an etching process rather than ink or color fill, which can affect visibility depending on the design. That said, your award should still be something you are proud to present and if it fell short of that we absolutely want to make it right. A member of our team will be reaching out to you directly. Thank you for giving us the chance to do better.