Thank you for taking the time to share your experience. We understand and respect your frustration, especially given the length of time you've worked with us and the issues you've described.
We've been in contact regarding your account, and while we recognize that doesn't change the impact this experience has had on your business, we are genuinely sorry for the frustration and disruption you've experienced.
Feedback like yours is taken seriously and helps inform the improvements we're making across our operations, processes, and customer experience. We know trust is earned, and we're disappointed that your experience with us did not meet the standard we strive to provide.
Thank you again for sharing your feedback.
Thank you so much for sharing this, Romaine 💙 We’re honored to have supported your business since 2017. Hearing that Bench helped simplify bookkeeping and bring peace of mind through different seasons of growth truly means a lot to our team. We’re so grateful for your trust and support!
C
C.E. Hecker · 写过 2 条评价 · 体验于 2026-04-29 ·
★★★★★
对所提供的服务非常满意
对所提供的服务非常满意。来回的沟通很棒。非常感谢他们愿意提供帮助。
Bench Accounting 回复2026-05-12
Thank you for your kind review! We’re so glad to hear you had a positive experience. Clear communication and providing helpful support are incredibly important to us, so we truly appreciate your feedback.
Thank you so much for being with us for five years, Ally. We really appreciate your trust over time. It’s great to hear that working with your bookkeeper has made such a meaningful difference, especially during tax season.
We’re glad the platform and dashboard help keep everything organized and make planning easier, that’s exactly what we aim to do for business owners.
Thanks again for sharing your experience
J
Johan Andersson · 写过 2 条评价 · 体验于 2026-04-08 ·
★★★★★
爱长凳——已经和他们在一起10年了……
Love bench - 已经和他们一起工作了 10 年,没有他们就无法完成税务工作。消除边缘并使其变得简单
Bench Accounting 回复2026-04-21
Thank you so much for being with us for 10 years, that truly means a lot. We’re really glad we’ve been able to make tax season feel a little less stressful and a lot more manageable for you. That’s exactly what we’re here for.
We appreciate you taking the time to share this
Thank you so much, Hilary. We love hearing that your Bench team is helping you stay on top of your books and feel confident about your quarterly taxes.
Making things organized, accurate, and easy to manage is exactly what we aim to do. We are so glad the team has been timely and responsive throughout your experience.
Really appreciate you sharing this.
Thank you for being with us for three years, Patrick. We are so glad to hear that Bench has made your bookkeeping seamless and easy to stay on top of, especially while managing multiple businesses.
Saving you time while keeping your books accurate and up to date is exactly what we aim for. We really appreciate you sharing your experience.
Thank you so much, Joy. We’re so glad to hear you’ve had a great experience and that Athira has been such a helpful partner for your business.
Providing thoughtful, knowledgeable support and making things simple and accessible for small business owners is exactly what we strive for.
Thank you for being with us for three years, Jady. We’re so glad to hear Bench has helped bring clarity and structure to your bookkeeping and made things more manageable for your business.
It means a lot to know we’ve been able to support you and make a positive impact. We really appreciate you sharing your experience
K
Kelly Enright · 写过 1 条评价 · 体验于 2026-03-24 ·
★★★★★
现在已经使用它们几年了......
现在已经使用它们几年了,会推荐。
Bench Accounting 回复2026-04-21
Thank you for your continued trust over the years, Kelly. We’re so glad to hear you’d recommend Bench.
We appreciate you taking the time to share this
Thank you, Marcelo. We’re so glad to hear Bench has been a strong support for your startup and that our team and tools have made it easier to stay on top of your business.
Being helpful, reliable, and easy to use is exactly what we aim for.
Thank you for your kind review and for trusting Bench over the past few years. We’re so glad to hear that Deondra and her team have provided responsive support and a great experience. We’ll be sure to share your feedback with them. We truly appreciate your recommendation and the opportunity to support your business.
C
Comments Fox · 写过 1 条评价 · 体验于 2026-03-18 ·
★★★★★
简很棒
简很棒!她总是对我们的要求做出快速回应。 Bench 很幸运有像她这样的员工。
Bench Accounting 回复2026-05-12
Thank you for your kind words! We’ll be sure to share your feedback with Jane. Providing timely, dependable support is incredibly important to us, and we truly appreciate you taking the time to share your experience.
Thank you for being with us for four years, JB. We’re really glad to hear Bench has helped reduce your workload and make things easier to manage.
We also appreciate you sharing your feedback. Consistency is important, and we’re always working to improve the experience we provide.
H
Hadjer · 写过 1 条评价 · 体验于 2025-12-01 ·
★★★★★
优质的服务
优秀的团队,反应敏捷,乐于接受变化
Bench Accounting 回复2026-03-12
Thank you for the kind words! Providing responsive support and being open to feedback are both really important to us. We truly appreciate you taking the time to share your review.
Thank you so much, Greg. We’re glad to hear Bench has helped take the burden of bookkeeping off your plate so you can focus on running your business.
We’ll be sure to pass along your kind words to Renu as well. We really appreciate you sharing your experienc