Bench Accounting (bench.co) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-08-11.
Working with Bench for a few years now, and I can honestly say they have made the tax season less of a headache and made the overall bookkeeping experience an enjoyable one due to their agents. I plan to continue using them for years to come and am grateful for their help every month!
Reply from Bench Accounting2026-08-10
Xavier, this means a lot , thank you! Making tax season less of a headache is the whole goal, and we're so glad our team has made the experience a good one. We're grateful for you and looking forward to many more years together.
E
Edvard Ananyan · 2 reviews · Experienced 2026-08-03 ·
★★★★★
With Bench since 2019
I've been working with Bench since 2019, and my overall experience has been very positive. I appreciate the consistency and support they provide, and I would recommend Bench to other business owners looking for bookkeeping assistance.
Reply from Bench Accounting2026-08-10
Thank you, Edvard! There's no greater compliment than being recommended to fellow business owners, and our team is grateful for your trust year after year. We're honored to keep supporting you.
N
Nicolas Long · 1 review · Experienced 2025-08-13 ·
★★★★★
The best value for any service we pay for.
Bench has made my live significantly easier. All transactions are categorized and exportable. This helps with finance, accounting, record keeping, and taxes. The service is well worth the money.
Reply from Bench Accounting2026-08-10
Nicolas, thank you for the kind words! Making your life easier is the whole goal, and our team is so glad it shows. We're grateful to have you with us.
T
Tammy Noel · 1 review · Experienced 2026-07-28 ·
★★★★★
The Best Part of Our Bench Experience: Our Bookkeeper!
Bench has gone through a lot of changes, and honestly, our experience with them at first wasn't great. However, everything changed when we were assigned a new bookkeeper, Brianna. She has been an absolute pleasure to work with.
Brianna is incredibly patient, kind, and knowledgeable. She always takes the time to answer all of my simple questions without ever making me feel embarrassed or like I'm taking up too much of her time. She genuinely feels like a partner in our business, and her support has made a huge difference in our experience with Bench.
She also makes it a point to connect with me directly whenever I have more complex questions. A quick call often saves both of us time and allows us to resolve things much faster than going back and forth over email. I really appreciate her proactive approach and willingness to make herself available when needed.
We're so grateful to have Brianna on our account and truly appreciate everything she does. She has completely turned our experience around, and we couldn't ask for a better partner.
Reply from Bench Accounting2026-08-10
Thank you for these kind words! Brianna will be so happy to hear the difference she's made, and we'll make sure she does. Having a bookkeeper who feels like a real partner is what it's all about, and we're grateful to have you with us.
A
Anne Mason · 1 review · Experienced 2026-07-28 ·
★★★★★
Decade long client - HIGHLY RECOMMEND!
We've been with Bench for a decade, and we can't recommend them more highly! We've lived through its ups and downs, and we did consider leaving during the chaotic years leading up to its acquisition. But the diligent efforts and excellence of some key staff (shout outs to Callum and to Scout Patton) kept us there. And Scout's professionalism, grace, and continued excellence before, during and after Employer.com's thankful acquisition will always be remembered.
Ever since Employer.com took over, our experience with Bench has been 100% EXCELLENT! It doesn't hurt that the wonderful Mike Nickel was assigned to our account, after Scout moved to a different role in the company. Like Scout, he is absolutely superb in his attention to detail, his bookkeeping acumen, his prompt and thorough communication, and his patience with our highly transactional business and books.
Employer.com's acquisition seems to have kept or improved upon all Bench's strengths and fixed all its weaknesses. It now strikes a perfect balance between automated AI efficiency and the oversight, comprehension, and communication only an actual bookkeeper can provide. We have the UTMOST confidence in Bench Accounting, and we are so grateful for their long-time partnership and commitment to our business.
Reply from Bench Accounting2026-08-10
Thank you, Anne! There's nothing we love more than hearing that our team has made a real difference for you, and we'll happily pass your appreciation on to Scout, Callum, and Mike. We're grateful for your partnership and proud to keep supporting your business for years to come.
We've been using Bench for a while, they are detail oriented and the platform is super easy to use. I like them and recommend.
Reply from Bench Accounting2026-08-10
Gereltchimeg, thank you for the recommendation! We're so glad the platform has made things easy for you, and our team is grateful to have you with us.
Y
Yeet IsYeet · 1 review · Experienced 2026-07-26 ·
★★★★★
I like what they sell and I only rate 3…
I like what they sell and I only rate 3 star because I heard something from the staff or an employee, they talk about bad stuff and it sounds harsh. She supposed to talk about it at the staff room instead.
Reply from Bench Accounting2026-08-10
Thank you for the honest feedback, and for letting us know you like what we do. We appreciate you sharing this, and we'll be sure to address it with our team. Input like yours helps us keep improving, and we're grateful to have you with us.
K
Krista Misuraca · 3 reviews · Experienced 2026-07-24 ·
★★★★★
I’ve been using Bench for about 7 years…
I’ve been using Bench for about 7 years and really appreciate their services. It takes bookkeeping off my hands and is presented in an online portal that’s easy to navigate. I’ve been satisfied with their service since signing on with them.
Our bookkeeper is amazing. He is quick to respond to questions and provides helpful guidance as needed. Using Bench has resulted in an enormous time savings so we can focus on important compliance and employee issues. Our partnership with the Bench Tax group has also been such an easy transition.
W
William · 1 review · Experienced 2026-07-22 ·
★★★★★
We have worked with Bench for at least…
We have worked with Bench for at least three years now. They have been a great help, and having the Plaid with all the accounts has been a tremendous help. We used QuickBooks, but Bence makes all the transactions so much easier to handle. We have two companies and it is so easy to switch back and forth between each one. Their team is great to work with, easy to reach out with questions and to categorize every transaction. They work well with our CPA which is a great help.
Reply from Bench Accounting2026-08-10
Thank you, William! We're so glad juggling two companies feels seamless and that our team has been easy to reach when you need us. We appreciate you and we're here to keep things running smoothly.
S
Sarah Seidelmann · 1 review · Experienced 2026-07-23 ·
★★★★★
I’m a solopreneur and bench has been my…
I’m a solopreneur and bench has been my perfect partner- no more late nights in January and Feb cleaning up a mess- they do my books each month and my job is simple- everything is automated and I just have to categorize a few items each month .
Grateful!
Reply from Bench Accounting2026-08-10
Sarah, thank you for this! Giving you back your time and keeping things simple is the whole goal, and our team is so glad it shows. We're grateful to have you with us.
M
Michael Kopack · 2 reviews · Experienced 2026-07-21 ·
★★★★★
Excellent bookkeeping services!
I've been using Bench for two businesses for over a year and have always been very impressed but especially in the last year (when I believe they changed ownership?) the service has been absolutely spectacular. My bookkeeper, Mariel, is extremely thorough, communicative and patient with me. I can't recommend bench highly enough and they've even made what would otherwise be a complicated tax season with a W2, filing jointly and 2 LLC businesses quick and easy.
Reply from Bench Accounting2026-07-22
Thank you, Michael! We're so glad Mariel has made your bookkeeping and a genuinely complex tax season, quick and easy across both businesses. We'll pass your kind words along to her. Thanks for the recommendation!
D
Daniel Wall · 4 reviews · Experienced 2026-07-22 ·
★★★★★
Great company and they are very…
Great company and they are very attentive to your bookkeeping needs.
Reply from Bench Accounting2026-07-22
Thank you for your review, Daniel. We're really glad you're a part of the Bench family.
I've been using Bench for over 6 years. Communication is always fast and smooth. Integrations they've built over the years have helped us work faster and less errors. Will renew our contract again next year.
Reply from Bench Accounting2026-07-22
Six years! Thank you, Goran! We're so glad the communication has stayed fast and smooth, and that the integrations we've built have helped your team work faster. We're looking forward to another year together. Thanks for being such a loyal part of the Bench community!
I have had Bench since 2021, and they have helped me save thousands on my taxes. Specifically they helped me restructure to an S-corp a few years ago and it was a GAME CHANGER. My bookkeeper Mariel is also pretty amazing!
M
Mary Hurley · 1 review · Experienced 2026-06-24 ·
★★★★★
Bench has been such a huge help in…
Bench has been such a huge help in streamlining by book keeping needs.
Lauren has been so professional and dedicated .
Mary Hurley
Reply from Bench Accounting2026-07-22
Thank you, Mary! We're thrilled Bench has streamlined your bookkeeping, and that Lauren's professionalism and dedication have shown. We'll pass your kind words along to her!
R
Raymond J · 1 review · Experienced 2026-07-21 ·
★★★★★
Over 5 years with Bench
I have used Bench for 5 years. Their book keeping services have helped me keep my numbers straight and they are always available to answer questions. Bench has an easy to use platform. The new owners have made a noticeable difference in processes.
My personal book keeper is Athira N. and she has been a dream to work with. Big thank you Athira!!
Reply from Bench Accounting2026-07-22
Thank you so much for five years of trust — that means the world to us. We're thrilled Athira has been such a great partner in keeping your books straight, and we'll be sure to pass along your kind words to them. It's also great to hear the recent changes have made a positive difference for you. Thanks for being part of the Bench community!
K
Kund · 11 reviews · Experienced 2026-07-21 ·
★★★★★
Lauren has been great
Lauren has been great! Easy to work with and I feel like she is taking as good care of my account as if it was her own.
Reply from Bench Accounting2026-07-22
This is so lovely to hear — thank you! Treating your account like her own is exactly what Lauren aims for, and she'll be thrilled to know it shows. We're grateful to have you with us.
S
Sarah Parlos · 1 review · Experienced 2026-07-20 ·
★★★★★
Give Elizabeth Delima a promotion!!! SHE'S INCREDIBLE!!!
Honestly, the reason my experience has been great this past year, is because of Elizabeth Delima! I can't express enough in this review how proactive, smart, patient and thorough she's been while handling my account! She has caught my account to date - and it was an incredible amount of work to accomplish! Please give this woman a raise!!! I'm serious - she's the BEST bookkeeper that I've ever had!! Also, Caren Fong, has been very helpful as well!
T
Tim Latham · 2 reviews · Experienced 2026-07-19 ·
★★★★★
We've had a wonderful experience with…
We've had a wonderful experience with Bench Accounting over the past 4 years. Our bookkeeper answers any questions quickly, thoroughly prepares us for tax season and keeps our books up-to-date to help us understand cash flow, etc.
