Hi Louise,
Thank you for the kind words about Alexis; we’re so glad you’ve had a great experience with her! We apologize for any confusion regarding your insurance coverage and understand how frustrating these transitions can be, especially when managing your health goals. We would like to dive deeper into your specific plan and Medicare status to advocate for a solution and improve your experience. Please reach out to us at [email protected] so our team can take a closer look and assist you directly.
Hi there,
We’re so sorry to hear about the time mix-up — that’s definitely frustrating, especially when you’ve set aside time and prepared for your appointment.
We’d love to help get this sorted - please email us at [email protected] so we can help address as soon as possible!
Hi there,
Thank you for taking the time to share your feedback. We’re sorry to hear about the frustration you’ve experienced while trying to get your insurance referral processed. We know how stressful and time-sensitive these situations can be, especially when you’re eager to continue care with a provider you value.
Referral approvals can sometimes involve delays or communication gaps between multiple offices and insurance partners, but we understand how frustrating it is when the process feels unclear.
Our team will be reaching out to you promptly on our existing thread so we can continue to assist and rectify the scenario as quickly as possible!
We’re really sorry to hear this has been your experience, and we appreciate you sharing it. We want you to feel supported and get more personalized guidance. Please reach out to our team at [email protected] so we can address them promptly.
We’re really sorry to hear this has been your experience, and we appreciate you sharing it. We want you to feel supported and get more personalized guidance, including the option to switch to a different RD if that would be helpful. Please reach out to our team at [email protected] so we can address them promptly.
Hi Brian — I’m really sorry to hear this has been your experience, and we appreciate you sharing it. We want you to feel supported and get more personalized guidance, including the option to switch to a different RD if that would be helpful. Please reach out to our team at [email protected] so we can better understand your concerns and address them promptly.
Thank you for sharing your feedback. We strive to offer a supportive, high-quality experience for all patients, and we’re sorry to hear that this wasn’t reflected for you.
Please feel free to contact our team at [email protected] so we can better understand your concerns and address them promptly.
