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Health & Medical

Berry Street

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100 reviews

4.1100 reviews
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About Berry Street

Data updated
Website
berrystreet.co
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
58 reviews
Replies to negative
100% (22/22)
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About this business

Berry Street is the easiest way to find a registered dietitian and get it covered by your insurance. Select from hundreds of registered dietitians to receive provide personalized nutrition therapy and reach your health goals. You’ll receive evidence-based care in a flexible, telehealth setting to create long-term and lasting improvements in your symptoms and overall relationship with food. 94% of Berry Street patients pay $0 out of pocket. In short, anyone that needs help eating better! We have registered dietitians who are experts and serve patients looking for help with: • Weight loss • Weight gain • Eating disorders • Diabetes and prediabetes • General health • Emotional eating • Gut health • Heart health • Women's health, and pre and postnatal nutrition • Pediatrics • Sports nutrition • Vegan/vegetarian eating • and more!

Written by the business, not verified by us.

Is Berry Street legit?

Berry Street (berrystreet.co) has a 4.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Health & Medical and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Customer service, App. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. People frequently praise their dedicated dietitians for being highly supportive, deeply understanding, and providing practical advice that helps build realistic daily habits. Consumers also deeply appreciate the convenient virtual meetings and the user-friendly platform, noting these helpful tools make tracking personal health goals remarkably smooth. However, some people mentioned facing frustrating communication issues with customer support teams and experiencing difficulties when trying to resolve insurance coverage questions. Reviewers additionally pointed out occasional technical problems with logging into the mobile platform, alongside unexpected appointment cancellations, scheduling errors, or general unresponsiveness.

Auto-generated from all reviews of this business. For reference only.

What people say

Highly Recommend Natalie Kravat

I've been working with Natalie Kravat for about 9 months and have lost about 48 pounds by just making small, sustainable changes in my diet. Natalie is super helpful and is all about slow, steady progress through lifestyle changes rather than rapid weight loss. She always asks if I'm struggling with anything or we need to make changes to anything to make sure I'm able to continue to lose weight without feeling sluggish or weak in the process. I could not recommend Natalie Kravat more!!!! She is AMAZING!!!!! 5 stars!!!!

So Beneficial

I was hesitant at first about this program, it was something that kept popping up on insta. On a whim I decided to go for it and see what would happen. I couldn't be more happy with the outcome. My dietician Ryan Kreaps MS, RD, LD is delightful to meet with to start, but has also helped me with my relationship to food so much. It has been much more than "eat this, not this". We've delved into why I make the choices I do, how my lifestyle/work schedule effect it, and so much more. I've been able to set so many good building blocks in place for the future. I would recommend anyone who is hesitant to try this program!

I worked with Angela Tsai and really…

I worked with Angela Tsai and really liked working with her! She's not only very knowledgeable at providing personalized dietary recommendations that work just for me, but most importantly, she's great at helping me connect from "knowing to doing". She asks really great questions that help you unearth the behavioral patterns, and is great at catching the teeny tiny self talks that are critical to behavioral changes. I'd highly recommend working with Angela!

I worked with Anett Kovacs and she was…

I worked with Anett Kovacs and she was a joy to work with! Anett is so educated in food science and helped me reach my health goals. I would recommend her to anyone who not only has goals but wants to be more intentional with the food they eat! I personally had a smooth experience with the help desk as well- responsive and helpful!

I love my nutritionist and give five…

I love my nutritionist and give five stars for Jennifer Koslo. She is fantastic and highly skilled. Unfortunately the technical team at Berry Street doesn't have the same expertise. They release updates without testing thoroughly. Functionality issues persist. One star for Berry Street.

Reply from Berry Street2026-06-26

Thank you for this detailed feedback, and we sincerely apologize for the frustration. Please reach out to us at [email protected] so we can prioritize sorting out these issues you’ve described.

This app is a piece of trash

This app is a piece of trash, have tried getting logged in for app twice now and nothing. No phone to ask for help, this is not senior friendly to operator. So many questions in order to get started. Also the dietitian never responds to text sent weeks before appt I’m out.

Reply from Berry Street2026-05-27

Thank you for this detailed feedback, and we sincerely apologize for the frustration. Please reach out to us at [email protected] so we can prioritize sorting out these issues you’ve described.

Dont give your card number…

This company just charged my card 75 dollars because THEIR DOCTOR cancelled on me yesterday. Tonight at 7pm I get a message saying I violated their policy and charged my card! I have the message stored with a screenshot showing the doctors face and her apologizing for a scheduling conflict. I try to call and message them but somehow no one is working now? Who charged my card then? Do not give your card info they will find a way to take your money. I can't believe this is happening right now. My insurance is going to charge that card tomorrow and it's going to decline because I saved just enough to pay my bill. Why did they wait until after hours to do this so I can't even get in touch with them.

Reply from Berry Street2026-05-13

Thank you for this detailed feedback, and we sincerely apologize for the frustration regarding your billing. Please reach out to us at [email protected] so we can prioritize sorting out these billing issues you’ve described.

Maegan is a True Partner in Your Success

Maegan is an awesome dietician. She really works with you to help you make transformative change. She encourages you to be your best. Her ability to take complex clinical information and translate it into clear actionable steps is what truly sets her apart from others. I never leave a session feeling down or overwhelmed, I always feel equipped with a solid plan. Maegan provides the perfect balance of accountability and support. If you want a dietician who truly partners with you to ensure your success, I cannot recommend her highly enough.

Working with Maegan has been amazing

Working with Maegan has been amazing! She is very down to earth, knowledgeable, and flexible. She is also responsive and has helped me figure out many work arounds that allow me to stay within my plan even when I am unable to cook due to my busy schedule. She helps me feel like my goals are attainable and meets me where I am at every week. She listens to my concerns and has helped me navigate my cravings in a way that doesn’t feel like I can’t still enjoy food. I would recommend Maegan to anyone who is wanting real guidance, authenticity, and true insight. I love that I was able to find her on Berry Street and definitely look forward to our continued work!

I’m so happy to have found Berrystreet

I’m so happy to have found Berrystreet. Making a lifestyle change isn’t always easy but I’m proud of myself for simply starting. I’m almost at my 1 month anniversary and it’s one of the best decisions I’ve made in my life. My dietitian Maegan is amazing. From great recipe options to holding me accountable to my health goals. I couldn’t ask for a better dietitian.

Thank you Berry Street & Maegan Ratliff

Maegan Ratliff is the absolute best nutritionist! I have been using Berry Street (and with Maegan) for 4 months. The app is regularly receiving new (and great!) updates - including easier-to-find features, a nice dashboard, and meal plans that are easy to locate. I struggled for years trying to "diet" on my own. With the support of Maegan, I've lost weight & kept on track. Setting goals, staying in contact, and having weekly sessions have really helped. Berry Street makes it easy to schedule appointments & log food. The meal plans are great - and include a shopping list (with check boxes for easy shopping). They take the guesswork out of managing weight and make it easy. I've already shouted from the rooftops to all my friends about Berry Street & Maegan Ratliff - I highly recommend using Berry Street. There are plenty of options for nutritionists on the app, too, and if you don't vibe with one, in the app, it's easy to switch to another. You are not alone in getting control of your health back when you use Berry Street.

Found to be extremely lacking

I've had three appointments with Berry Street, across one month. The platform lacks basic features like data export, and their team questioned why I’d want access to my own data. They also said I had $0 out of pocket, and that they verified my insurance, only to later find that they'd already filed two claims with my insurance resulting in over $300 in billing, due to their service only being covered after my deductible. This isn't the same with every service, and usually services verify this before you use the service. Their policy page, I've found, also says that the patient is responsible for verifying insurance, even thought they claim during sign up that they complete this for you. They also sent that email that claimed they'd verified my insurance only 3 minutes before my initial appointment. If they had said (correctly) that I needed to pay my deductible for their services to be affordable, then I would have been charged their $75 cancellation fee for a last minute cancellation. Their calorie counts are also inaccurate on many days that you log food in the journal. Adding food often decreases the total daily calorie sum, rather than increasing it. Their platform is also poorly designed, and logging food is tedious and frustrating due to their preference for an AI to process your entries, which I always have to go back and correct manually. I would not recommend them at all going forward.

Reply from Berry Street2026-03-06

Hi there, Thank you for this detailed feedback, and we sincerely apologize for the frustration regarding your billing and the technical issues with our food journal. Please reach out to us at [email protected] so we can prioritize sorting out these billing discrepancies and investigate the data export and logging errors you’ve described ASAP.

Check that your insurance really pays

I really liked my dietician but not the mistake in telling me they checked my insurance and all my sessions are covered. Then I received a bill for $450 for my three sessions because my insurance does NOT cover it. I contacted my dietician about it, who said she would follow up. That was one month ago and not a word back.

Reply from Berry Street2026-03-06

Hi there, We're sorry to hear about this experience - it sounds like you've received an EOB, which is not a bill! Can you please send us an email over to [email protected]? Would love to get this sorted for you right away!