Berry Street is the easiest way to find a registered dietitian and get it covered by your insurance. Select from hundreds of registered dietitians to receive provide personalized nutrition therapy and reach your health goals. You’ll receive evidence-based care in a flexible, telehealth setting to create long-term and lasting improvements in your symptoms and overall relationship with food. 94% of Berry Street patients pay $0 out of pocket. In short, anyone that needs help eating better! We have registered dietitians who are experts and serve patients looking for help with: • Weight loss • Weight gain • Eating disorders • Diabetes and prediabetes • General health • Emotional eating • Gut health • Heart health • Women's health, and pre and postnatal nutrition • Pediatrics • Sports nutrition • Vegan/vegetarian eating • and more!
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Is Berry Street legit?
Berry Street (berrystreet.co) has a 4.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Health & Medical and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Customer service, App. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. People frequently praise their dedicated dietitians for being highly supportive, deeply understanding, and providing practical advice that helps build realistic daily habits. Consumers also deeply appreciate the convenient virtual meetings and the user-friendly platform, noting these helpful tools make tracking personal health goals remarkably smooth.
However, some people mentioned facing frustrating communication issues with customer support teams and experiencing difficulties when trying to resolve insurance coverage questions. Reviewers additionally pointed out occasional technical problems with logging into the mobile platform, alongside unexpected appointment cancellations, scheduling errors, or general unresponsiveness.
Auto-generated from all reviews of this business. For reference only.
It’s a five 5 for my nutritionalist !! She is amazing Alexis Kelly. But as far as Berry Street, I give you a three maybe even less because you said I was covered by my insurance for three or four months and then when the new year happened, you said I wasn’t covered anymore. I have the best insurance in New Jersey from the state of New Jersey because I worked at a school and I’m denied. I don’t understand and now you’re telling me because of my Medicare. I’m also denied when I’m disabled and I need help with weight loss that’s crazy. I guess most insurances ARE NOT accepted.
Reply from Berry Street2026-03-03
Hi Louise,
Thank you for the kind words about Alexis; we’re so glad you’ve had a great experience with her! We apologize for any confusion regarding your insurance coverage and understand how frustrating these transitions can be, especially when managing your health goals. We would like to dive deeper into your specific plan and Medicare status to advocate for a solution and improve your experience. Please reach out to us at [email protected] so our team can take a closer look and assist you directly.
I was surprised to find that my insurance covers Berry Street fully and so I decided to give it a try. I am working with Anett Kovacs, a dietician, and in a couple of months I have completely changed my lifestyle, outlook on nutrition, and diet. I've lost a significant amount of weight without the typical restriction and possible malnutrition that comes with that. I recommend Berry Street and very highly recommend Anett, she's amazing. I've learned so much from her, even though I'm a registered nurse and know quite a bit about nutrition already.
The insurance checks have been accurate, which is the biggest pleasant surprise for me—I thought surely this would be a scam or that they would say I was covered in error. But everything has been easy, user-friendly, and accurate so far!
My dietitian, Anett Kovacs, is incredible. She is easy to talk to and work with, and she gently holds me accountable while being compassionate about life’s circumstances. She answers all of my questions and is super knowledgeable. I’ve learned so much in just a few weeks of working with her and my nutrition habits have improved tremendously (and so has the way I feel from the inside out!)
Highly disappointed in this app. I scheduled a 3:30pm appt. I was notified that my appt was at 3:30AM and it was EST which was actually 4:30AM. That was not what I scheduled and why would that even be an available time. Not only that, I cannot choose my new dietician and I am just given one option that is not a good fit for me. Customer service has not been much help. I waited forever and had everything ready for my appt.
Reply from Berry Street2026-02-16
Hi there,
We’re so sorry to hear about the time mix-up — that’s definitely frustrating, especially when you’ve set aside time and prepared for your appointment.
We’d love to help get this sorted - please email us at [email protected] so we can help address as soon as possible!
I love my dietician. This review isn’t about her. I have been battling customer service for a month to try and get my insurance referral approved. My primary care office has sent them the referral multiple times and they claim they still don’t have it. They have sent me inaccurate information via email multiple times, had different customer service people tell me different stories, and overall have given me the runaround for weeks on end with no solution in sight. I can’t tell if they’re lying to me, they’re just flat out incompetent, or if they don’t care about their customers at all. I don’t like leaving bad reviews like this, but I have been left with no choice. No one is helping me.
They also charged me $75 for an appointment they cancelled. I was able to get it refunded after complaining, but this level of disorganization is unacceptable.
Reply from Berry Street2026-02-03
Hi there,
Thank you for taking the time to share your feedback. We’re sorry to hear about the frustration you’ve experienced while trying to get your insurance referral processed. We know how stressful and time-sensitive these situations can be, especially when you’re eager to continue care with a provider you value.
Referral approvals can sometimes involve delays or communication gaps between multiple offices and insurance partners, but we understand how frustrating it is when the process feels unclear.
Our team will be reaching out to you promptly on our existing thread so we can continue to assist and rectify the scenario as quickly as possible!
Working with my nutritionist Talia, I’ve been able to see and feel the results of healthy and cleaner eating. Through her guidance and education on a variety of food groups, suggestions, recipes for better meals has resulted in weight loss, more energy overall feeling better about myself. The biggest thing to help your journey is commitment it might seem like a long process but trust me it works. Your professional will be there every step of the way like Talia was and still is. During and at the end of our monthly check ins I give my gratitude and appreciation for all she has done to help me live a healthy lifestyle. Talia is highly respected and recommended in my book.
My first appointment and the dietitian did not bother to show up. I waited for 20 minutes. So unprofessional. I would NEVER work with them not even if they paid me!
Reply from Berry Street2026-01-20
We’re really sorry to hear this has been your experience, and we appreciate you sharing it. We want you to feel supported and get more personalized guidance. Please reach out to our team at [email protected] so we can address them promptly.
First off…WOW! My dietitian Christina Fava is hands DOWN THE BEST! I feel like she actually cares about my health and wellbeing. I’m so excited to see where this goes!!
During first session, the dietician started the conversation with "do you know you only have 6 sessions covered by insurance?...you're going to need way more than that", and proceeded to tell me the cost of sessions. Before saying hello or introducing herself.
She ate during our entire session. She was rude and flippant. She told me "you know you don't have to eat an actual meal- you can just eat carrots and hummus- girl dinner". Then sent me an AI generated meal plan of 1500 calories per day. That is not based on my TDEE or anything individualized. Lastly, I was actually concerned for her, as she looked very, very thin. I canceled my remaining appointments and switched to Kickoff.
Reply from Berry Street2025-12-27
We’re really sorry to hear this has been your experience, and we appreciate you sharing it. We want you to feel supported and get more personalized guidance, including the option to switch to a different RD if that would be helpful. Please reach out to our team at [email protected] so we can address them promptly.
I have met with my RD for the past 6 weeks. I have not found it to be helpful.This is my second attempt with an RD and they both seem to be very cookie cutter and lack the true knowledge to help someone get to the root cause of their issue. Very disappointed.
Reply from Berry Street2025-12-23
Hi Brian — I’m really sorry to hear this has been your experience, and we appreciate you sharing it. We want you to feel supported and get more personalized guidance, including the option to switch to a different RD if that would be helpful. Please reach out to our team at [email protected] so we can better understand your concerns and address them promptly.
This is my first time working with a dietician and Mayra has been amazing. She really listens and has given me tools that I can realistically use day to day.
Hello, I've published the guest post
And I've not received the payment, and the person who has contacted me for publish the article is not responding and he's a scammer one I think so, so please pay me my dues otherwise it'll cause to remove your article and backlink which will make negative impact on Google about your website, waiting for your positive response, thank you.
Reply from Berry Street2025-12-12
Please feel free to contact our team at [email protected] so we can better understand your concerns and address them promptly.
Great support, guidance, and motivation to better health! Loving it!
Mallori Dzurka is an absolutely amazing coach and support, and this app combined with her nutrition counseling sessions have been fantastic to keep me motivated! I've been bragging about her to everyone I know. After just a few weeks, I had so much more energy and feel so much healthier. She gives realistic baby-steps and pushes me to take back control after what felt like a lost cause. I hate calorie counting so this app is also super quick and easy way for me to stay accountable and pay attention to my daily activities. I am so grateful to Mallori for guiding me down this path to better all around health!!
Working with my nutritionist, Tori Thompson, has been an amazing experience. She is incredibly supportive, informative, and genuinely dedicated to helping me reach my weight-loss goals. Thanks to her guidance, I’ve already lost weight and learned how to make better eating choices. Even though the journey can be long, Tori has made the entire process feel smooth and manageable. Her positive attitude, encouragement, and personalized advice have kept me motivated every step of the way. I’m truly grateful for her help and highly recommend her to anyone looking for a caring and knowledgeable nutritionist.
Thank you for sharing your feedback. We strive to offer a supportive, high-quality experience for all patients, and we’re sorry to hear that this wasn’t reflected for you.
Please feel free to contact our team at [email protected] so we can better understand your concerns and address them promptly.
Rachel is very knowledgeable, patient and helpful. I am very comfortable working with her. The results are amazing! I highly recommend this service if you are serious about loosing weight and eating healthy for the rest of your life. Fifteen stars!!!
