Berry Street is the easiest way to find a registered dietitian and get it covered by your insurance. Select from hundreds of registered dietitians to receive provide personalized nutrition therapy and reach your health goals. You’ll receive evidence-based care in a flexible, telehealth setting to create long-term and lasting improvements in your symptoms and overall relationship with food. 94% of Berry Street patients pay $0 out of pocket. In short, anyone that needs help eating better! We have registered dietitians who are experts and serve patients looking for help with: • Weight loss • Weight gain • Eating disorders • Diabetes and prediabetes • General health • Emotional eating • Gut health • Heart health • Women's health, and pre and postnatal nutrition • Pediatrics • Sports nutrition • Vegan/vegetarian eating • and more!
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Is Berry Street legit?
Berry Street (berrystreet.co) has a 4.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Health & Medical and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Customer service, App. Last updated 2026-08-12.
What reviewers say
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Reviewers overwhelmingly had a great experience with this company. People frequently praise their dedicated dietitians for being highly supportive, deeply understanding, and providing practical advice that helps build realistic daily habits. Consumers also deeply appreciate the convenient virtual meetings and the user-friendly platform, noting these helpful tools make tracking personal health goals remarkably smooth.
However, some people mentioned facing frustrating communication issues with customer support teams and experiencing difficulties when trying to resolve insurance coverage questions. Reviewers additionally pointed out occasional technical problems with logging into the mobile platform, alongside unexpected appointment cancellations, scheduling errors, or general unresponsiveness.
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I've been working with Nicole W. and I'm very happy with the care I am receiving. Nicole is very incredibly knowledgeable, attentive and supportive. Her approach is non-restrictive and creates a safe, encouraging environment where I feel comfortable and motivated. I've made a noticeable progress without having to completely change my lifestyle. It feels amazing.
The app is also excellent - very intuitive, easy to use, and includes everything I need without being overwhelming. One of the best parts is that the program is covered by my insurance.
This is my first time working with dietitian, and I'm so grateful for the experience and the positive impact it's had on my health and mindset.
Highly recommend!
I don’t take writing negative reviews lightly, but my experience with Berry Street Nutrition was frustrating enough that I feel compelled to share. Across four appointments, I encountered a troubling lack of professionalism, preparation, and responsiveness.
During one session, my dietician spent nearly the entire hour screen-sharing while Googling basic nutrition information—something I could have done on my own. I came seeking expert guidance and personalized support, not a live tutorial on how to search the internet. This pattern continued, and it wasn’t until after the fourth appointment that she finally followed up on my specific requests—over a week later.
Adding to the confusion, the profile photo associated with my dietician did not resemble the person I met with. While I understand that appearances can vary, the discrepancy was significant enough to raise concerns about transparency and credibility.
When I attempted to switch providers, I was surprised to find that no other dieticians were even listed as available. There was no option to choose someone with a different approach or background. In contrast, Nourish offered a wide selection of registered dietitians, each with clearly listed credentials and areas of expertise. Their platform also includes a well-designed website and app with readily accessible resources, recipes, and guidance—everything I had hoped to find at Berry Street but didn’t.
Overall, I felt the service lacked the professionalism, personalization, and accountability that one should expect when investing in nutritional support. I hope Berry Street Nutrition takes this feedback seriously and reevaluates how they support and represent their clients. Nutrition is a deeply personal journey, and clients deserve better than what I received.
Reply from Berry Street2025-11-07
We’re truly sorry to hear about your experience. At Berry Street, we take feedback like this very seriously, as our priority is ensuring every patient receives high-quality care.
Please contact us directly at [email protected] so we can discuss the session feedback in detail and help provide the experience you deserve.
I entered private HiPAA data upon request. They knew I was a Medicare patient and their program would not be covered. So they got something for nothing.
Reply from Berry Street2025-10-15
We’re sorry to hear that you’re experiencing any frustrations. If you need further assistance, reach out to [email protected].
Perry Street charge my account $100 for a canceled visit that I did not schedule or confirm
Perry Street charge my account $100 for a canceled visit, that I did not schedule or confirm.. There is no live person to speak to to rectify the issue and there was no return response.
I received another notification that they have already scheduled me for another visit next week October 9, 2025. For every visit that I cancel it rescheduled another appointment and bills my account.
Reply from Berry Street2025-10-06
We're sorry to hear that you're experiencing any frustrations. Confirming our team has issued a refund promptly upon learning of your experience. If you need further assistance, reach out to [email protected]
Appreciate the coaching aspect. Able to contact the dietitian in messaging and not have to save up questions for next visit. My dietician makes realistic habits and we work on setting my goals each week. Less about handouts and more about her asking me the questions. Other dieticians in the past wanted me to do all talking and control my own path. Berry is structure 12 week program.
Berry Street charged me a "late appointment reschedule" fee of $100 for rescheduling an appointment within 24hrs. Nowhere in their policies was this listed as a possible charge when I was signing up for their services, if I had known I would've rescheduled the appointment earlier.
Reply from Berry Street2025-09-15
Thank you for taking the time to share your experience. We’re sorry for any frustration around the appointment and rescheduling process. Please feel free to reach out to [email protected]. We're happy to take a look at your account and assist as quickly as possible.
Very poor customer service or help with adding a new insurance to see if this was covered. They didn’t even respond after I said have a new insurance. Other online services like this are straight forward and it’s automated to check if they take/cover your insurance.
Reply from Berry Street2025-09-05
Thank you for taking the time to share your experience. We’re sorry for any frustration around it. Our team has responded via text and email from [email protected] and we're looking forward to completing your new insurance benefits check.
Sam is very empathetic and understanding. She has provided good advice that is easy to understand and implement. Finally she is easy to talk to and I trust her.
Anett makes me look forward to meetings with her energy and care, she is well researched and experienced and constantly learning. She has a great passion for wellness and also gives detailed recommendations for myself, a vegan, though she isn’t herself! She is empathetic and patient, and helps me decided what is a real nutrition fact or just a trend on the internet!
From the very beginning, Maria’s professionalism and deep knowledge in nutrition were evident, but what truly sets her apart is her compassion and genuine commitment to her clients. She doesn’t just hand out meal plans—she takes the time to understand your unique needs, challenges, and goals.
Maria provides strategies that go beyond food choices; she helps you make meaningful lifestyle changes that feel sustainable, realistic, and empowering. She offers guidance, encouragement, and inspiration every step of the way, making what can often feel overwhelming into a positive and achievable journey.
Her ability to blend science-based expertise with heartfelt support has been life-changing. Working with Maria has not only improved my nutrition but also transformed how I approach my overall health and well-being.
I absolutely love using the Berry Street app! It's very easy to use and keep track with my health. The real highlight, though, has been my dietitian—Anett Kovacs is amazing! She listens, understands my goals, and gives advice that’s easy to follow and encouraging. She not only encouraged me to try new meals but even sent me recipes, which made it so much easier to get started. She also helped me create and stick to a realistic eating schedule, which has been a lifesaver since my days are packed with school, work, and other activities. I highly recommend Anett if looking for professional, practical and supportive guidance :)
Ok so I did go the process of the application and to move forward they asked for a credit card or something for payment if there are any out of pocket expenses. It did say I can cancel my appointment so I figured I can find out what my fees out of pocket would be and if they are too high I would cancel. They never told me out of pocket fee when requested. So I cancelled. I made my appointment for the next day. Whithin 24 hours. Well they are charging me $100 dollars for cancellation within 24 hours which I did not know of. I am not happy with this. I will dispute with my credit card. Don’t get sucked in. They don’t give you all the information needed up front.
Reply from Berry Street2025-08-25
Thank you for taking the time to share your experience. We’re sorry for any frustration around the appointment and cancellation process. We're glad to see that our team waived any cancellation fees and you were not charged. Please feel free to reach out to [email protected] if there’s anything else we can do to help.
I've been with Berry Street for a year now, and it has been wonderful! My nutritionist, Nikki, is the most positive person; she has listened to everything I've said and helped me with a healthier eating lifestyle. I saw reviews where people mentioned not knowing about charges ahead of time, but I didn't experience that at all. They checked my insurance prior to my initial visit and found out exactly how many visits I had that the insurance would pay for. Nikki has worked hard at keeping my visits to the number allowed, and I've paid nothing out-of-pocket.
Unfortunately, Nikki is cutting her hours back, and I'm about to need a new person, but she's so super sweet that she's helping me find a new coach that will be perfect for me!
I would recommend my dietician Maegan Ratliff to any and everyone. She is absolutely amazing. I’ve already lost 7 lbs with no exercise with just a few simple changes. I have more energy and feel so good overall. Thanks so much Maegan. I HIGHLY recommend speaking with Maegan if you would like to achieve sustainable results!
Natalie Kravat was my dietician. I don’t have enough space to say all the good things about her! I wasn’t consistent all the time, but she never doubted me, always encouraged me, and gave me new ideas to help me get out of my ruts!
She was the most understanding, non judgmental, and encouraging person I could have gone to for my first ever dietician experience. I highly recommend her. She always finds the good in every situation and I left every meeting with her feeling newly motivated.
John Kuziara was PHENOMENAL. Instead of making me feel like I was doing something wrong, he always presented options to replace habits that didn't serve me. He had a very kind but effective approach and I learned SO much in only a few sessions. I highly recommend this platform and John.😁
I am soooo disappointed. This was helping and I was 18 minutes late to 1 appt and they cancelled it. No more appts no nothing. I got a email that I will be charged but they won't schedule any more appointments. Was told by my dietician that I was approved for 26 appts and we were maybe 15 in. Just dropped me with no reply. She has even scheduled a another appt for Aug 20 at 12 noon and never showed up or bother to say it was cancelled. Please do not be late y'all because they are not forgiving and will not schedule a new appt or come to the next one. Never even let me make a payment plan for the missed appt that is $100. I'm truly truly hurt.
Reply from Berry Street2025-08-20
We’re so sorry to hear about your experience and how frustrating this has been. We understand how disappointing it must feel. Please reach out to us directly at [email protected] so our team can look into this for you and assist further.
I’ve only had one session so far, but my dietitian, Maegan Ratliff was Amazing. She really took the time to know me and the issues I was facing. She gave great advice and took the time to explain facts so that I can understand. Additionally, she created a meal plan that was tailored to foods that I liked!!
Just started with Berry Street last month and I’m already a fan. The app is comprehensive and easy to use but the highlight is my dietitian, Maegan Ratliff! Maegan is experienced and qualified but best of all she assess holistically! Beyond the food, we discuss sleep, stress, activity, etc and she recommends lifestyle approaches, not just restrictive meal plans. In a world of diet fads and restrictive plans, Maegan provides experience and tools for a more balanced lifestyle and a realistic approach to food. Looking forward to where this journey will go!
