Berry Street is the easiest way to find a registered dietitian and get it covered by your insurance. Select from hundreds of registered dietitians to receive provide personalized nutrition therapy and reach your health goals. You’ll receive evidence-based care in a flexible, telehealth setting to create long-term and lasting improvements in your symptoms and overall relationship with food. 94% of Berry Street patients pay $0 out of pocket. In short, anyone that needs help eating better! We have registered dietitians who are experts and serve patients looking for help with: • Weight loss • Weight gain • Eating disorders • Diabetes and prediabetes • General health • Emotional eating • Gut health • Heart health • Women's health, and pre and postnatal nutrition • Pediatrics • Sports nutrition • Vegan/vegetarian eating • and more!
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Is Berry Street legit?
Berry Street (berrystreet.co) has a 4.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Health & Medical and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Customer service, App. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. People frequently praise their dedicated dietitians for being highly supportive, deeply understanding, and providing practical advice that helps build realistic daily habits. Consumers also deeply appreciate the convenient virtual meetings and the user-friendly platform, noting these helpful tools make tracking personal health goals remarkably smooth.
However, some people mentioned facing frustrating communication issues with customer support teams and experiencing difficulties when trying to resolve insurance coverage questions. Reviewers additionally pointed out occasional technical problems with logging into the mobile platform, alongside unexpected appointment cancellations, scheduling errors, or general unresponsiveness.
Auto-generated from all reviews of this business. For reference only.
First off, the app is user friendly and makes it so easy to find a dietitian that is the right fit. I felt no judgement and was able to be fully transparent with my struggles, needs and goals. I got paired with Maegan Ratliff who is the BEST!!! I’m basically getting free therapy with this woman. She has helped my mental health so much. She checks in almost daily by commenting on journal entries or reaching out. Love her energy too. I feel like I’m chatting with a friend.
Big fan of berry street… OH AND free??? 6 completely free sessions. Incredible!
Maegan is wonderful to work with. She listens and asks the right questions to understand your goals. She is so helpful in developing an individualized plan to empower you to become healthier and meet your goals. Highly recommend her to anyone thinking about meeting a nutritionist!
My experience has been really great! I can't say enough good things about my dietician Maegan Ratliff. She has put so many things into perspective for me and has reinforced that what matters is progress, not perfection. I would recommend this platform and Maegan to all!
I had a very disappointing experience with Berry Street Health. From the beginning, it was nearly impossible to reach a human being when technical issues arose, which left me unable to attend my initial consultation. To make matters worse, I was told I could not meet with the provider because of a rigid 15‑minute grace period. As a patient seeking care, I found this policy to be inflexible and unsupportive.
On the positive side, they did ultimately agree not to charge me for the missed session and canceled all of my future appointments without penalty, which I appreciate. However, the lack of accessible customer support and the frustrating process leading up to this point make me hesitant to recommend their services.
I hope Berry Street Health takes this feedback seriously and improves their communication and support systems, because patients deserve better access and understanding when dealing with healthcare providers
Reply from Berry Street2025-08-04
Hi there,
Thank you for taking the time to share your experience. We’re truly sorry for any frustration in regards to our customer support accessibility. That’s never the experience we want for our members. We’ve shared your feedback with our team to help improve our systems. We’re glad that we were able to make it right. Feel free to reach out to [email protected] if there's anything else we can do to help.
I received an email that my out of pocket expenses would be $0 and i had unlimited visits. I then read some reviews and was concerned. Turns out, my insurance did require a co-pay and had a limit to number of visits. When I reach our to BS customer service, I was told they would check my insurance manually and get back to me. Their next action was to cancel all of my appointments and send a note that they canceled. When I reached out to get clarity I was told basically, "your insurance doesn't cover it, sorry." This feels like "bait and switch" to me. I was four appointments in when this was clarified and only because I raised it. At the same time, I LOVED my RD. Although the time was brief, it was impactful.
Reply from Berry Street2025-07-29
Hi there,
Thank you for taking the time to share your experience. We’re so glad to hear that you had a meaningful connection with your dietitian, but we’re truly sorry for the confusion and frustration around insurance verification. That’s never the experience we want for our members. We’ve shared your feedback with our team to help improve how we communicate coverage and follow up on manual checks. Please send us an email to [email protected] so we can take a deeper look into this.
— The Berry Street Team
I found it easy to navigate the Berry Street website to find a dietitian. From there, my experience using Berry Street has been frustrating. The Berry Street support could be more knowledgeable, and the claims department could be clearer with their process. I've found a great dietitian through Berry Street, but I don't plan to continue. I'd prefer to work with someone outside of this app.
Reply from Berry Street2025-07-24
Hi Michelle,
Thank you for sharing your experience! While we’re thrilled you connected with a great dietitian, we’re truly sorry to hear that the support and claims process didn’t meet expectations. Your feedback is incredibly valuable, and we’ve passed it along to our team to help us improve. Please don't hesitate to reach out to [email protected] in case there’s anything we can do to help resolve things more directly.
— The Berry Street Team
Started to meet with a dietician to loose weight. While i have learned to loose weight i’ve also learned how to have a balanced diet and have a workout plan that works for me! It’s refreshing to have someone who is encouraging and holds you accountable while still being well versed in their field! Meeting is super easy just with a click of a link and you can join whenever you are.
I worked with Breanne for a few months. Working with her was a truly amazing experience. She was attentive, supportive, and always tailored our work to fit my unique needs. Breanne gently and consistently challenged me when I started to make excuses, and that accountability made a big difference. Her deep knowledge and thoughtful approach helped me shift how I think about food, not just as something to enjoy but as something to appreciate and understand. She made changes feel manageable and realistic, which made it easier for me to stick with them. I am so thankful for her guidance and support.
Berry St. has been such a game changer for me, and honestly, Anett is heaven sent. She's so knowledgeable, super encouraging, and just gets it.
I'm eating healthier now, and yeah, at first it was a little bit of a challenge. But once I started following the steps Anett taught me, everything started to click. It’s been life changing! I'm finally getting closer to the weight I’ve been aiming for, and I can say this has been one of the best decisions I’ve made.
I was a little skeptical in the beginnin video calls and all that felt kind of weird to me but it turned out to be such a cool and unique experience. I’m so glad I signed up. Nope, I’m not going back!
Seeing a dietitian weekly keeps me on track and helps me stay focused on being healthy. plus, I love getting real advice on what to eat, what to avoid, and what actually helps my body. Way better than googling stuff and second guessing everything and I'm an overthinker, especially since everyone’s body is different.
If you’re thinking about it… just go for it! You’ll thank yourself later.
Anett has been absolutely amazing to work with! She has helped me tremendously with my gut health and really cares about my well being. If you are looking for a great dietician, Anett is the best!
Update: 8/1/2025
I want to take the time to update my review. After countless months, Berry Street worked very hard to resolve the explanation of benefits with my insurance company! For that I am changing my experience! Thank you Berry Street!
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While I absolutely love working with my dietician, Leann P.—she’s knowledgeable, kind, and truly makes each session meaningful—I was incredibly disappointed to receive a surprise $300 bill from my insurance after Berry Street confirmed my BCBS policy covered the service. My first appointment was on 5/1/2025, and had I been informed about the coverage issue sooner, I would have canceled my upcoming 5/14 session. Now, I’m facing a second $300 bill, totaling $600 out of pocket.
It’s frustrating and disheartening, especially when the marketing strongly promotes insurance acceptance, which does not reflect the actual billing experience. I’ve noticed similar complaints from other patients, which makes this even more concerning. Clear, upfront communication would have made all the difference.
Please be aware of this before scheduling. I’m still awaiting a response from Berry Street regarding this matter.
Reply from Berry Street2025-05-19
We’re sorry to hear about your experience. While we’re unable to discuss the details publicly to protect your privacy, we’ve reached out via email from [email protected] to help resolve the matter directly.
In many cases, what looks like a bill may actually be an Explanation of Benefits (EOB), which is not a request for payment—but we’d be happy to clarify everything with you directly. We truly value your feedback and hope to connect with you soon.
— The Berry Street Team 🍓
I began meeting with Anett for about two weeks and she is amazing. She is so knowledgeable and has been teaching me new recipes and habits to help with my gluten and dairy free new lifestyle. I would highly recommend her!
Berry Street Scams you into Paying for it (despite it advertised as free)
They checked my insurance to see if it was covered and they said "We’ve connected with your insurance and can confirm that you’re covered for Unlimited visits with ******* at $0 out-of-pocket. We don’t need any additional information from you, so you’re set for your upcoming appointment."
Then I receive a $300 bill that it isn't covered.
Reply from Berry Street2025-05-07
We’re sorry to hear about your experience. While we’re unable to discuss the details publicly to protect your privacy, we’ve reached out via email from [email protected] to help resolve the matter directly. We truly value your feedback and hope to connect with you soon.
Jami Zimmerman is an excellent nutritionist. She's encouraging, realistic and has helped me take a sustainable approach to eating healthy (and being able to eat "treats" in moderation). Jami provides on the spot feedback on my daily meals and sends me helpful follow up materials to reinforce what we discussed during our session.
Reply from Berry Street2025-05-07
We are so happy to hear that you had this experience!
I have enjoyed meeting with my nutritionist, Anett Kovacs! She listens and doesn’t judge! This is my first time working with a nutritionist, so I was both apprehensive and had high expectations. I’m happy to say this has been a wonderful experience. Anett patiently listens to my concerns, reviews my journal, and offers great suggestions on how I can improve in the areas of greatest concern. Having her as an accountability partner has really helped and pushed me in getting rid of a major bad habit and increasing my confidence to continue working towards a better me! Hands down, one of the best decisions I’ve made.
Reply from Berry Street2025-04-30
Wow — thank you for this amazing feedback! We're so glad to hear that your first experience with a nutritionist has been so positive and that Anett has made such a meaningful impact on your journey. She’s truly one of a kind!
We’re cheering you on as you continue building those healthy habits — you've got this!
– The Berry Street Team
Joining Berry Street was the best decision. I instantly hit it off with my nutritionist, Anett, and felt that she really understood me/my issues and has worked really thoughtfully with me to make great nutrition and supplement suggestions and support me in everything step of my journey. Can’t recommend her/Berry Street enough!
Celena is so great!! She keeps me focused on my goals and helps we work through them in manageable steps, always offering her expertise and guidance along the way. Nutrition is such an interesting and integral topic, it feels so great to be able to speak with a professional about my journey healing my relationship with food and myself!
Reply from Berry Street2025-04-17
Thank you so much for your kind words! 💚 We’re thrilled to hear how impactful your sessions with Celena have been. Her thoughtful guidance and support truly make a difference! We're so proud to be part of your journey as you heal your relationship with food and yourself. Keep going — you're doing amazing!
– The Berry Street Team 🍓
