糟糕的客户服务
我过去从他们那里购买了很多系统，当他们发送一个有缺陷的低密度系统时，我只是在安装后才注意到。他们说有时他们会收到一些有缺陷的产品，并且只为我下次购买提供 20 美元的折扣。而不是更换头发系统。我们在这些上花费了 300 多美元，预计物有所值。再次购买时不能获得 20 美元的积分。
Best Hair System 回复2025-04-07
Thank you for sharing your feedback, We understand your disappointment with our return policy, especially regarding used items. While we strive to accommodate our customers, our policy regarding used items is that they are non-refundable, as they are considered used and we cannot resell them. We appreciate you letting us know how we can improve. We are always looking for ways to serve our customers better. We hope to have the opportunity to serve you better in the future.