Great company and service
Great company. Everything I have ordered is shipped immediately.
Reply from Best Hair System2026-08-05
Thank you for the positive feedback!
About Best Hair System
Data updated- Website
- besthairsystem.com
- Category
- Beauty & Well-being
- Location
- United States · Rancho Cucamonga
- Status
- Unclaimed
- Last 12 months
- 54 reviews
- Replies to negative
- 100% (6/6)
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Is Best Hair System legit?
Best Hair System (besthairsystem.com) has a 4.4 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 82% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews; 54 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Great service and fast
Reply from Best Hair System2026-07-20
Thank you for the review!
Friendly and efficient
Reply from Best Hair System2026-07-15
Thank you so much for the review.
Custom Hair Poor Quality
Custom Hair cut was Supposed to bee 6 inch, what I received the Hair in several places 12 inch (oops)… Oops is not custom cut, yes some areas are 6 inch, However sides and back are12 inch (oops again) Poor Quality Hair Piece !!!!!!
Reply from Best Hair System2026-07-09
Thank you for taking the time to share this feedback, and we're sorry to hear about your frustration with the length of your piece. We'd like to clarify how hair length is measured on the hair systems, as this is likely the source of the discrepancy you're seeing. Hair length is always measured starting from the base (the root, where the hair is knotted into the base material) to the tip — not from the surface of the cap or how the hair appears to fall once it's mounted. Because of the way hair is ventilated and layered into the base, especially in areas like the sides and back, the visual length can look different from point to point, even when every strand is cut to the same specified length from its base. This is standard in the industry, but we understand it isn't always intuitive if you're used to measuring finished haircuts rather than base-to-tip. It's entirely possible there was a misunderstanding about how the length would translate once mounted.
Quick delivery
Quick delivery Tape strips give a great hold The holes help ventilation
Reply from Best Hair System2026-07-07
Thank you for taking the time to review your purchase with besthairsystem.com
Product was exactly what I ordered and…
Product was exactly what I ordered and shipping was super fast.
Reply from Best Hair System2026-06-09
Thank you for providing your feedback. We really appreciate it.
Great service purchasing products
Reply from Best Hair System2026-06-08
We appreciate you!
Great service from start to finish
Great service from start to finish. Beginning with the discussion about the customized hair replacement to the on time delivery of the completed product.
Reply from Best Hair System2026-06-08
Thank you for the excellent review!
delivery on time
Reply from Best Hair System2026-06-02
Thank you for the 5-star review!
You had what I wanted and your service…
You had what I wanted and your service was quick and easy.
Reply from Best Hair System2026-05-10
Thank you for the review. We appreciate you!
great service
Reply from Best Hair System2026-05-07
Thank you, sir, for the 5-star review
Timely delivery as promised.
Reply from Best Hair System2026-05-04
Thank you for the review!
Charged me 7.00 for delivery which was…
Charged me 7.00 for delivery which was more then the produced I ordered. Wount order from you anymore.
Reply from Best Hair System2026-05-04
Thank you for your feedback. We understand how frustrating it can feel when the shipping cost is higher than the item total. Our delivery fees are determined by the carrier and are based on weight, distance, and service level, rather than the product price. We do offer free shipping on orders over $50, which may help on future purchases. We appreciate you giving us a try and are always working to improve the experience for our customers.
Great customer service
Great customer service, details on order made well and quality of product is great!
Reply from Best Hair System2026-05-03
Thank you for the review. You are truly appreciated.
Expedient delivery
The delivery was fast and expedient. Appreciated the delivery updates.
Reply from Best Hair System2026-05-02
Thank you for taking the time to share your review. We appreciate it very much.
Great service and quality products.
Reply from Best Hair System2026-05-01
Thank you for sharing your feedback!
Great customer service and quality…
Great customer service and quality product!
Reply from Best Hair System2026-04-06
Thank you for the review. We truly appreciate you!
My product was shipped on time and the…
My product was shipped on time and the app kept me updated all along the way to my home. Very professional employees and great products.
Reply from Best Hair System2026-03-09
Thank you for the review!
Hopeful customer
I am having some problem with my sensitive skin due to the tape i use on my hairpiece. I am hoping the product I purchased will improve my situation. I will be using it very soon so I am hopeful this will help my problem.
Reply from Best Hair System2026-03-05
Thank you for your feedback, and I’m really glad you reached out about your experience. Sensitive skin reactions can be frustrating, especially when you rely on tape for your hairpiece, and it’s completely understandable to hope for some relief. We’re hopeful the product you purchased will make a positive difference for you. Everyone’s skin responds differently, but many clients with sensitivity do find improvement with gentler adhesives and proper scalp care. If you notice any irritation continuing or have questions about alternative attachment methods, we’re always here to help you find the most comfortable solution. Wishing you a smooth and comfortable experience with your next application. Please keep us updated on how it goes—we truly care about your comfort and results.
Satisfied customer, Thanks
Hair length,color,density was perfect, fast shipping with tracking thanks Carrie !
Reply from Best Hair System2026-02-18
Thank you for sharing your experience with our company!