Will order again
Received the items I ordered in a timely manner delivered with no problem
Thank you for the opportunity to provide our services to you.
Best Hair System (besthairsystem.com) has a 4.4 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 82% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews; 54 of them were added in the last 12 months. Last updated 2026-08-10.
Received the items I ordered in a timely manner delivered with no problem
Thank you for the opportunity to provide our services to you.
Other companies I use get the product to me more quickly and dont charge for shipping.
Thank you for your feedback. We’re always working to improve our online experience, and we appreciate you sharing your thoughts. Regarding shipping, we do offer free shipping on all orders over $50, and your order was delivered according to the shipping method you selected at checkout. While delivery speeds can vary depending on the carrier and service chosen, we do our best to process and ship orders promptly. We value your business and hope to serve you again with an even better experience in the future.
Thank you for the review!
The dye washes out with one to two shampooing, stripping the hair color even more. Its rough on the hair and not really a good solution to adjust color.
Thank you for sharing your experience. We’re sorry to hear that the product didn’t perform as expected and that it was harsh on your hair. This isn’t the result we want for our customers. We will share this feedback with the manufacturers of the product.
Hi Amy, Thank you for bringing this to our attention. We sincerely apologize for any errors in your order. Our team is reviewing this right away, and it appears the issue may have been an oversight in our shipping department. We’ll follow up with you shortly with a resolution.
website and online ordering process needs improvemen. customer service call support poor
Thank you for your feedback. We’re truly sorry to hear that your experience with our website, online ordering process, and phone support fell short of expectations. This isn’t the level of service we aim to provide. Our team is already reviewing your comments so we can improve both our online experience and our customer support. If you’re open to it, we’d appreciate the chance to learn more and make things right. Please feel free to contact us directly so we can assist you.
Thank you for being a loyal customer for so many years
This repair shampoo transformed my hair, After bleaching, my hair straw like, after a month pf use, it's soft, shiny and feels stronger
That's great news. Thank you for the review
Thank you for sharing your experience with us.
Product was received. I incorrectly used my old address.
Hello Antero. It shows your order was delivered on 12/8/2025 at 12:14 PM. Please check your tracking information.
I got my hair system installed. Honestly the result surprised me. The color match and density were perfectly customized. Even after weeks, it still looks natural and boosts my confidence every day.
That is great to hear. We are glad you are enjoying your new look.
no nonsense. delivering as promised
Straight to the point. We like that. Thank you!
Items were quickly shipped and received
Thank you for sharing your experience with us.
Wonderful experience with the company. Orders were easy and product arrived on time. Obviously, a well trained and caring staff!! Look forward to working with you again. Thanks, Dennis Moore.
Thank you for the review! We appreciate it very much.
I got hair system from Best Hair System and it looks natural. The quality is good and it was easy to use, I'm satisfied with my purchase.
We are happy to hear that. Thank you for your business.
very slow to receive my order. we are in redlands not very far
We sincerely apologize for any delays. Holiday schedules can occasionally impact shipping times. Under normal circumstances, your order should arrive within 1 business day.
As always, these hair pieces do not disappoint! My female client has been wearing a Best Hair System for several years. She treats herself every fall. I do attach it, so it is worn 24-7. I purchase blonde and color it. It usually needs redone 1-2 times in the year she wears it.
Thank you, Kathy, for sharing your insight about our products..
The staff is always helpful to resolve any issues.
Thank you for the 5-star ratings. We do our best.
These are the best system tapes, always reliable.
Glad to hear that you are satisfied with the products.
Terrific company, fast shipping, great products. My last hair system lasted 4 months! They are the best!
Thank you for the review!
63 reviews matching