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Beauty & Well-being

Best Hair System

63 reviews

4.463 reviews
Write a review

About Best Hair System

Data updated
Website
besthairsystem.com
Category
Beauty & Well-being
Location
United States · Rancho Cucamonga
Status
Unclaimed
Last 12 months
54 reviews
Replies to negative
100% (6/6)
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Is Best Hair System legit?

Best Hair System (besthairsystem.com) has a 4.4 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 82% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews; 54 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

R
Ralph · 5 reviews · Verified · Experienced 2026-01-26 ·

Will order again

Received the items I ordered in a timely manner delivered with no problem

Reply from Best Hair System2026-02-07

Thank you for the opportunity to provide our services to you.

J
Joe Harris · 1 review · Verified · Experienced 2026-01-30 ·

Other companies I use get the product…

Other companies I use get the product to me more quickly and dont charge for shipping.

Reply from Best Hair System2026-02-06

Thank you for your feedback. We’re always working to improve our online experience, and we appreciate you sharing your thoughts. Regarding shipping, we do offer free shipping on all orders over $50, and your order was delivered according to the shipping method you selected at checkout. While delivery speeds can vary depending on the carrier and service chosen, we do our best to process and ship orders promptly. We value your business and hope to serve you again with an even better experience in the future.

J
Jacob Boucher · 1 review · Experienced 2026-02-03 ·

Good wig store

Reply from Best Hair System2026-02-03

Thank you for the review!

J
Jeffery · 2 reviews · Verified · Experienced 2026-01-02 ·

The dye washes out with one to two…

The dye washes out with one to two shampooing, stripping the hair color even more. Its rough on the hair and not really a good solution to adjust color.

Reply from Best Hair System2026-01-12

Thank you for sharing your experience. We’re sorry to hear that the product didn’t perform as expected and that it was harsh on your hair. This isn’t the result we want for our customers. We will share this feedback with the manufacturers of the product.

A
Amy Winston · 1 review · Verified · Experienced 2026-01-02 ·

Nothing was in the package ???

Reply from Best Hair System2026-01-12

Hi Amy, Thank you for bringing this to our attention. We sincerely apologize for any errors in your order. Our team is reviewing this right away, and it appears the issue may have been an oversight in our shipping department. We’ll follow up with you shortly with a resolution.

H
Hamid, Tahir · 2 reviews · Verified · Experienced 2025-12-27 ·

website and online ordering process…

website and online ordering process needs improvemen. customer service call support poor

Reply from Best Hair System2026-01-12

Thank you for your feedback. We’re truly sorry to hear that your experience with our website, online ordering process, and phone support fell short of expectations. This isn’t the level of service we aim to provide. Our team is already reviewing your comments so we can improve both our online experience and our customer support. If you’re open to it, we’d appreciate the chance to learn more and make things right. Please feel free to contact us directly so we can assist you.

K
Kevin Thomann · 49 reviews · Verified · Experienced 2025-12-29 ·

Best hair system company

Reply from Best Hair System2026-01-12

Thank you for being a loyal customer for so many years

N
Nicole B. · 1 review · Experienced 2025-12-01 ·

This repair shampoo transformed my…

This repair shampoo transformed my hair, After bleaching, my hair straw like, after a month pf use, it's soft, shiny and feels stronger

Reply from Best Hair System2026-01-12

That's great news. Thank you for the review

m
md faisal · 6 reviews · Experienced 2025-12-09 ·

Good experience

Reply from Best Hair System2025-12-18

Thank you for sharing your experience with us.

A
Antero Munoz · 1 review · Verified · Experienced 2025-11-30 ·

Product was never received.

Product was received. I incorrectly used my old address.

Reply from Best Hair System2025-12-13

Hello Antero. It shows your order was delivered on 12/8/2025 at 12:14 PM. Please check your tracking information.

M
Mike · 8 reviews · Experienced 2025-12-07 ·

I got my hair system installed

I got my hair system installed. Honestly the result surprised me. The color match and density were perfectly customized. Even after weeks, it still looks natural and boosts my confidence every day.

Reply from Best Hair System2025-12-10

That is great to hear. We are glad you are enjoying your new look.

M
Michael Podolsky · 4 reviews · Verified · Experienced 2025-11-24 ·

no nonsense

no nonsense. delivering as promised

Reply from Best Hair System2025-12-09

Straight to the point. We like that. Thank you!

K
Ken Guarino · 4 reviews · Verified · Experienced 2025-11-24 ·

Very fast fulfillment

Items were quickly shipped and received

Reply from Best Hair System2025-12-09

Thank you for sharing your experience with us.

D
Dennis Moore · 1 review · Verified · Experienced 2025-11-26 ·

Wonderful experience with the company

Wonderful experience with the company. Orders were easy and product arrived on time. Obviously, a well trained and caring staff!! Look forward to working with you again. Thanks, Dennis Moore.

Reply from Best Hair System2025-12-04

Thank you for the review! We appreciate it very much.

D
Donovan Slade · 3 reviews · Experienced 2025-11-14 ·

I got hair system from Best Hair System…

I got hair system from Best Hair System and it looks natural. The quality is good and it was easy to use, I'm satisfied with my purchase.

Reply from Best Hair System2025-12-02

We are happy to hear that. Thank you for your business.

F
FRANCO VALENTI · 1 review · Verified · Experienced 2025-11-24 ·

very slow to receive my order

very slow to receive my order. we are in redlands not very far

Reply from Best Hair System2025-12-02

We sincerely apologize for any delays. Holiday schedules can occasionally impact shipping times. Under normal circumstances, your order should arrive within 1 business day.

K
Kathy Shaneyfelt · 9 reviews · Verified · Experienced 2025-10-31 ·

As always

As always, these hair pieces do not disappoint! My female client has been wearing a Best Hair System for several years. She treats herself every fall. I do attach it, so it is worn 24-7. I purchase blonde and color it. It usually needs redone 1-2 times in the year she wears it.

Reply from Best Hair System2025-11-14

Thank you, Kathy, for sharing your insight about our products..

C
Clifford Moore · 2 reviews · Verified · Experienced 2025-10-17 ·

The staff is always helpful to resolve…

The staff is always helpful to resolve any issues.

Reply from Best Hair System2025-10-29

Thank you for the 5-star ratings. We do our best.

F
Frank H · 5 reviews · Verified · Experienced 2025-10-22 ·

Great Tapes

These are the best system tapes, always reliable.

Reply from Best Hair System2025-10-29

Glad to hear that you are satisfied with the products.

a
alan silver · 2 reviews · Verified · Experienced 2025-10-17 ·

Terrific company

Terrific company, fast shipping, great products. My last hair system lasted 4 months! They are the best!

Reply from Best Hair System2025-10-28

Thank you for the review!