糟糕的产品和零客户服务
11月份下的订单,等了一个多月才到。美好的。 使用大约一周后,该产品似乎提供了它所提供的电阻变化。将滑块移动到最舒适的位置。我印象深刻,直到一周后,滑块脱落了。 该产品仍在保修期内,所以我写了它们。我写了3遍; 1 月 8 日和 14 日,仍在保修期内,最后到 2 月 22 日,我没有收到任何回复。 尽管交货延迟,但它看起来是一个很好的套件,但可惜的是,它的制作很差,仅一周后滑块就脱落了,并且不存在客户服务。
Hi George, Thanks for your feedback — we're really sorry to hear about the issue with your Vocal Trainer and that you haven’t been able to reach us. We looked into our system and couldn’t find any messages under your name or email address. It’s possible they were sent to the wrong address, or may have gotten filtered. Please make sure to email us directly at [email protected] and we’ll be happy to send you a replacement right away. We appreciate you giving the Trainer a try, and we’d love the opportunity to make this right. Best regards, Better Voice Support
