We’re sorry to hear that your experience didn’t meet your expectations. 🙏
Billo strives to provide a variety of opportunities that cater to different creators’ skills and goals. While some projects may be smaller in scope, there are also higher-value campaigns with more requirements and pay. We encourage you to explore different campaigns and creator tiers, as there may be opportunities that better match your expectations and experience.
We appreciate your input and hope you might consider giving the platform another look in the future. 💜
We sincerely apologize for the frustration and disappointment this situation has caused. 🙏
Billo strives to maintain a platform that is safe, compliant, and accessible to creators in accordance with legal and regulatory requirements. While our public-facing eligibility requirements include age and residency, certain internal policies may impact eligibility in ways that are not immediately visible. We understand how this may feel frustrating, and we genuinely appreciate your perspective.
Your feedback will be shared with our internal team for review, as we are continuously looking for ways to improve our processes and ensure they are as transparent and fair as possible.
Thank you again for your candid feedback. We truly value your thoughts and hope to continue improving the creator experience. 💜
Thank you so much for your wonderful feedback! 💜 We're really glad to hear that your experience on Billo has been smooth and enjoyable. It’s great to know you’re finding the platform easy to use and the projects engaging. Clear communication and meaningful opportunities are exactly what we aim to provide, and we’re happy to have you growing with us. We appreciate you being part of the Billo community! 🌟
Thank you so much for sharing your experience! 💜 We're truly glad to hear that Billo has given you opportunities to grow in your industry, and we appreciate your kind words about the value we provide to brands. Our goal is to make high-quality, creator-made content accessible and effective for businesses while supporting creators like you every step of the way. We're grateful to have you in the community! 🌟
Thank you so much for your kind words! 💜 We're thrilled to hear that Billo has helped you earn extra income, sharpen your editing skills, and grow your confidence as a creator. Your growth and creativity are exactly what we love to support! We’re grateful to have you in the community and can’t wait to see more of your amazing work. 🌟
J
Janice · 写过 2 条评价 · 体验于 2025-05-11 ·
★★★★★
一个伟大的创作者平台!
作为一名创作者,这个平台对我来说是一个与一些伟大的公司一起体验 ugc 工作的好地方! BILLO 提供了很多提示和技巧,并提供支持来指导创作者解决任何问题!
Billo 回复2025-05-12
Thank you for your awesome feedback! We're thrilled to hear you've had a great experience with BILLO and that our tips and support have been helpful. Keep up the amazing work!
Thank you so much for your amazing feedback! We're thrilled to hear that you feel supported and valued as a creator. It means the world to us to know you enjoy the platform and the opportunities it brings. We love having you as part of the Billo community!
M
Mo Ceo · 写过 8 条评价 · 体验于 2025-04-17 ·
★★★★★
寻找专业 UGC 的好地方……
寻找专业 UGC 创作者的好地方!
Billo 回复2025-04-23
Thanks so much! We're glad you're finding top-notch UGC creators on Billo—connecting brands with great talent is what we're all about!
Thank you so much for your kind words! We’re happy to hear that you’re enjoying the app and finding our customer support helpful and responsive. We’re always here to make the process as smooth as possible!
We're sorry to hear about your experience. At Billo, we aim to provide great service and creative flexibility, and it's clear we fell short in your case. Your feedback is appreciated as we continue to improve our service.
Thank you so much for the kind words! We're thrilled to hear you've had such a great experience—our team is always here to support amazing creators like you!
A
Ana Maria Muñeton Garcia · 写过 1 条评价 · 体验于 2025-03-29 ·
★★★★★
团队总是愿意帮助我
团队总是愿意帮助我。我真的很感谢你的承诺
Billo 回复2025-04-02
Thank you! We’re happy to help and appreciate your kind words about our team’s commitment. We are always here for you~!
J
Jan Murray · 写过 2 条评价 · 体验于 2025-03-09 ·
★★★★★
喜欢比洛和它的产品!
我刚刚开始我的 UGC 之旅,非常感谢 Billo,他的指导、质量期望和机会。我刚刚完成了我的第一份工作并且喜欢它。谢谢,比洛!
Billo 回复2025-04-02
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your first job and are finding value in Billo’s guidance and opportunities. We look forward to seeing all the amazing work you'll create!
Thank you so much for your thoughtful feedback! We’re thrilled to hear that you've enjoyed working with Billo and that the platform continues to meet your needs. We truly appreciate your loyalty over the past two years. Your suggestion regarding the pay increase is definitely something we’ll take into consideration as we work to improve the experience for our creators. Thank you for being such a valuable part of the Billo community, and we’re excited to continue supporting your growth as a creator! 🙏✨
Thank you for your amazing feedback and 5+ years with Billo! We're thrilled to hear you've had a great experience with our customer care and content. Your recommendation means a lot to us! 🙏😊
Thanks for sharing! We’re thrilled to hear you’re enjoying the fast and smooth process, from project to payment! We look forward to more collaborations with you! 🙌😊
Thank you so much for your thoughtful review! We're thrilled to hear that your experience with Billo has been positive. We truly appreciate your recognition of our diverse creator selection, fast turnaround times, and excellent customer service. We also agree that clear briefs and the right creators are key to success. Thanks again for your trust, and we are always here if you need assistance!
E
Eric Schmitz · 写过 4 条评价 · 体验于 2025-01-24 ·
★★★★★
很棒的成品
有很多创作者可供选择。 一旦选择了创作者并收到了产品,视频就很快制作完成,效果非常好
Billo 回复2025-02-12
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our platform and that the video turned out great. We take pride in offering a wide range of talented creators, and we're glad that you found the perfect fit. We look forward to working with you again in the future!
D
Dan O · 写过 6 条评价 · 体验于 2025-01-20 ·
★★★★★
不道德的商业行为,请远离
如果您购买套餐,您的资金就会过期,并且不允许延期,除非他们骗取您自己的钱。钱从什么时候开始过期?贪婪且不道德的公司。
我们从比洛那里得到的工作总是很平庸,我们和他们一起花了几千美元,但实际上没有一个做得很好。
没有实际的客户支持,只是复制和粘贴响应。有很多 UGC 公司可以合作。比洛不配做生意。
Billo 回复2025-01-22
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet expectations. Our refund policy, which includes the expiration of funds, was agreed upon at the time of purchase, and we aim to be transparent about this during checkout.
We regret that the content didn’t perform as hoped, and we’re constantly working to improve quality. We’re also focusing on improving our customer support to ensure more timely and personalized assistance.
We appreciate your business and will take your feedback into account as we continue to evolve.