Bluestar AMG is a British-owned financial planning and wealth management company committed to offering financial planning for expats in Asia and other international regions. We help expats manage and grow their wealth and protect their assets through appropriate financial planning solutions.Our company has been in business for more than 17 years and has become a go-to partner for international clients, providing independent and unrestricted access to leading investment houses, insurance companies, and financial planning product providers.
Everything seemed to run professionally. I met with Ray a few times, had my options explained to me in a professional manner and was happy to commit. Now we will see what the commitment brings
Bluestar AMG 回复2022-05-05
Dear Jonathan, Thank you for your kind review and we look forward to working with you for many years to come.
My experience with Ian Bell was extremely positive! He has been patient with me and thorough with aspects of my journey! He has always been contactable and went out of his was on many occasions to give me piece of mind when it came to savings and investment. I’d highly recommend Ian and Blue Star AMG. A professional, trust worthy organization then caters to all aspects of your financial needs. Looking forward to working with him at Blue Star.
Jason
Bluestar AMG 回复2022-03-18
Dear Jason, Thank you for your kind review and recommendation. We are extremely happy to hear this has been a positive experience for you and we also look forward to working with you for many years to come.
Excellent customer service! Outstanding attention tot detail. All questions and concerns handled in a timely manner. Smooth process. Highly recommend LilIt and Blue Star!!
Bluestar AMG 回复2022-03-11
Dear Mary, Thank you for your kind review and recommendation. We want all our clients to experience the same level of professional service and are very happy to hear this is being achieved.
I have been using Bluestar AMG for few years for my Health insurance and I'm always very satisfied with service provided and fast handling of any of my inquiries. Thank you to my account manager Lilit.
Bluestar AMG 回复2022-03-04
Dear Olivier, Thank you for your kind review. We want all our clients to experience the same level of professional service and are very happy to hear this is being achieved.
Very happy and satisfied with Bluestar AMG. I have been a customer for a while now, and Lilit Zakharyan has always provided me with excellent and professional service, and is always available to answer questions when needed.
Bluestar AMG 回复2022-03-04
Dear Arthur, Thank you for your kind review and recommendation. We want all our clients to experience the same level of professional service and are very happy to hear this is being achieved.
I have had a fantastic experience with AMG, for almost 5 years in a row.
Lilit is an unbelievably professional, that is always present in the most stressful moments and helps me and my family in the best way. For me what is more important is that through Lilit, we have a very personal experience with a huge range of big companies like AMG.
Bluestar AMG 回复2022-02-28
Dear Eduardo, Thank you for your kind review. We want all our clients to experience the same level of personal service and are very happy to hear this is being achieved.
Bluestar has been handling my insurance for a few years and I have never had any problems. They are a reliable service provider. My main contact Lilit has been always very friendly and helpful.
Jon very helpful and the team seem very efficient, very early in process but all positive thus far.
Bluestar AMG 回复2022-02-25
Dear Donald, Thank you for your kind review and we are very happy to have you on board as a client. We look forward to working with you for many years to come.
known Ian Bell, from the Shanghai office, for nearly 20 years. He is honest, open and easy to deal with. For someone like myself, who is not money minded, Ian provides clear information and helpful advice that has proved valuable over the years. I would recommend Ian to anyone in Shanghai looking for financial advice and support. I left 9 years ago but still use Ian because he is so good at what he does.
Bluestar AMG 回复2022-02-19
Dear James, Thank you for your kind review and recommendation. We want all our clients to experience the same level of professional service and are very happy to hear this is being achieved.
Working with Blue Star and James has been an incredibly valuable experience. They have a high service level, expertise and competence, and offer many options for you to create a strong short and long term financial plan. I also noticed that in no way are they aggressive in pushing products, they are focused on your goals and providing you with solutions to evaluate together. I highly recommend Blue Star.
Bluestar AMG 回复2022-02-11
Dear Derek, Thank you for your kind review and recommendation. We want all our clients to experience the same level of professional service and are very happy to hear this is being achieved.
Had an issue with the main payment method.
Representative (broker agent) is quite fast to react though.
A hotline and responses to the email clients send directly on the contact email listed on the website would help.
The platform functionalities are lacking a little too.
Bluestar AMG 回复2022-01-31
Dear Philippe, Thank you for your kind review and for the feedback. We are always striving to improve our service and communications, so we sincerely appreciate your insight because it helps us to improve, and build a better customer experience.
Our website does list all the contact numbers for each office as well as our customer service email address, which is monitored on a daily basis. In addition, your appointed adviser is available via mobile phone, WhatsApp or email.
If you could let us know which functionalities you feel are lacking on the platform, we will be happy to pass this onto our IT department as suggestions for future improvements.
hello,
i am very impressed with blustar AMG's service; the best i have ever received from a financial adviser.
the shanghai office, and in particular Ian Bell, have been excellent. Ian's expertise, patience and diligence have been most helpful and reassuring. i opened my ardan account with blustar AMG due to my confidence in him
many thanks
peter
Bluestar AMG 回复2022-01-24
Dear Peter, Thank you for your kind review. We want all our clients to experience the same level of professional service and are very happy to hear this is being achieved.
I am working with Ian Bell in Shanghai. I find him to be knowledgeable, attentive and proactive in his management of my investments. We hold regular reviews to understand the markets, adjust portfolios and ensure they continue to meet my family needs. This is incredibly helpful as I need to know I have someone I can trust looking after my investments, as this is not something I generally spend much time on.
Bluestar AMG 回复2022-01-24
Dear Gordan, Thank you for your kind review. We want all our clients to experience the same level of professional service and are very happy to hear this is being achieved.