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Books n Bobs (ONLINE BOOKSTORE)

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279 条评价

4.7279 条评价
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关于 Books n Bobs (ONLINE BOOKSTORE)

数据更新
网站
booksnbobs.com
分类
媒体与出版
所在地
马来西亚
状态
待认证
近 12 个月
77 条评价
差评回复率
40%(2/5 条)
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商家自述

Online Bookstore Selling Curated Secondhand Books

以上内容由商家自行提供,未经平台核实。

Books n Bobs (ONLINE BOOKSTORE)靠谱吗?

Books n Bobs (ONLINE BOOKSTORE)(booksnbobs.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 279 条用户评价,属于媒体与出版分类,口碑优秀。好评高度一致,94% 的评价为 4 星及以上;商家回复了 40% 的差评;评价主要围绕产品、价格、质量。数据最后更新于 2026-10-25。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the impressive variety of preloved books, noting that it is very easy to discover rare titles, older authors, and vintage classics at wonderful prices. Buyers are also extremely happy with the secure packaging and the fact that the actual book conditions perfectly match the detailed descriptions provided on the user-friendly website. Many people appreciate the prompt shipping service and state they look forward to making future purchases. Some reviewers were not happy with occasional delivery delays, longer turnaround times, or delivery couriers leaving parcels in common areas without proper direct notification.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

My new favorite place to shop books..

I love Books n Bobs so much I'm always on your website scrolling looking at books though I don't plan to buy anything. I love the shopping experience. However there are some part about the website which I found it not user friendly. It is not very organized. At least for me. Except for that, I love everything about Books n Bobs. I love the fact that I can shop books which in a good condition with cheaper price. 😊

Books n Bobs (ONLINE BOOKSTORE) 回复2022-07-30

Thank you very much for your review and your orders. We would love to learn more about the not user friendly part you mentioned. Do you mind sending a PM/DM about it so we can improve your shopping experience? You can also send us a text via Whatsapp https://wa.me/601111765095. Thanks in advance!

I would say that the delivery was very…

I would say that the delivery was very prompt and I love the email that acknowledged my purchase. But I do hope that Books and Bobs is working towards zero plastic. I understand that it is a challenging task that seems almost impossible as you want to make sure that the books are delivered safely and that they don't get damaged on the way. I also understand that you collect used bubble wraps and try your best to reuse your plastic packaging. But I sincerely hope that you are looking for a sustainable solution to cut your current 2 layer plastic packaging (bubble wrap + courier consignment bag) to 1 layer. I will rate a 5 star when the plastic packaging is reduced to 1 layer :)

Books n Bobs (ONLINE BOOKSTORE) 回复2022-03-18

Hi Lizzie. Thank you for your feedback, it is important to us. We understand and agree with your concern on plastic packaging. Unfortunately, we haven't found any satisfactory alternatives so far. The current bubble wrap replacements are either not providing adequate protection or are not cost effective esp. for secondhand books. We will continue to search for a good solution but meanwhile, we do have a bubblewrap-free option for shipping. Simply tick the "Let's go eco friendly" box at checkout and we will replace bubblewraps with old newspaper + courier bag. Thanks again for your continuous support

Your delivery service is good

Your delivery service is good, usually within 3 days. Much better than bookxcess or bbw. Response time to order and confirmation excellent. The only negative is a couple of books YOU termed as acceptable is really too old, can be considered as scrap or disposable or maybe thrown in as a give away. Anyhow all in all, great.

Most are second-hand books

Most are second-hand books, not really in superb conditions like new though occasionally, do get a couple of new books. Prices are competitive enough given that some titles may not be sold commercially in bulk like others. OK for selecting choice titles not found elsewhere.

review & suggestion

everything is great, i love the service and all, the book also arrived to me fast and in good condition! and i have a suggestion to improve, maybe give out free shipping coupons every few months! thank you for everything. i'll be a regular customer from now on ^^

Books n Bobs (ONLINE BOOKSTORE) 回复2021-12-18

Hi Ann. Thank you very much for your suggestion. Actually, we do offer free shipping promos throughout the year. You can enjoy free shipping all year round with a RM99 spend. A few times a year, we would also run free shipping promos with minimum spend as low as RM59, no coupons required. Stay tuned to our FB/IG and watch out for the promotion alert emails :)) Thanks again for your order and hope to bring you more great books soon!

Book condition rating

I hv ordered twice from BnB and on both times hv been very satisfied with the service: delivery was prompt and packaging was v good. I wld give them 5* if they can improve on their book condition rating: what is rated 3.5 to 4 shld be in reasonable shape and not yellowed with pages abt to come apart.

Books n Bobs (ONLINE BOOKSTORE) 回复2021-11-06

Hi Nik, thanks for your review and feedback, actually the rating isn't for the book condition, it's a Goodreads rating, we have updated the website to make that clearer. We provide the book condition and a button to the guidelines we follow to grade the books on every product page. Thanks again for your feedback, it really does help us improve our service.

Good & with suggestions

Hi Good move on giving a book a second life ! My shopping experience is good, delivery is fast. Better if the website can indicate hardcover or paperback. Thank you.

Books n Bobs (ONLINE BOOKSTORE) 回复2021-09-28

Hi Abi. Thank you for your order and feedback. We do actually provide the format (paperback/hardcover) of the books. You can find it at the Additional Information section as you scroll down the product page of the book.

Everything was smooth from selection to…

Everything was smooth from selection to placing order to payment. However the delayed delivery wasn’t detected. Seems the courier agent lost the parcel. But once alerted, BnB was quick to respond to say they would check on it. Hope parcel can be found soon.

Books n Bobs (ONLINE BOOKSTORE) 回复2021-09-28

Thank you for your feedback, Pauline. We are sorry about the hiccup of delivery. After checking with our delivery partner, your parcel has been delivered safely on 24 Sept 2021. Thanks again for your order and enjoy your books!

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