I am sure Nelly was just fine answering your questions, even on his day off. He's just that sort of a person! Finding the perfect RV during normal times is hard but now is even more difficult. Hope you are able to get out and enjoy this beautiful autumn weather!!
Since you are a repeat guest you definitely are part of the Broadmoor family!! I appreciate the mention of safe in your review as that is as important as some of the bells and whistles. Your kind words and recommendations are appreciated.
I spoke with our Service Advisor and I believe a call has been made to discuss the furnace issue. I appreciate you mentioning that along with your kind words.
Truly hope you are able to get that Jayco out and about!! Your kind words are appreciated and it warms our heart to know we sent you down the road well prepared. If however you have any further questions or just need to be reminded how something works, do not hesitate to call.
Rest assured that Charles, Jason and Angel are still available to you if you have any questions. Your recommendations to others is appreciated and we hope you are out making camping memories!
Forcing someone into a unit that they don't want or can't afford is just wrong on so many levels. We want each customer to leave our lot feeling that they were in control of the entire transaction and it appears we were successful. Enjoy the RV and be assured we will be here for you!
Making each customer confident in their purchase and the use of their RV is important to us. Glad that Jason found you your perfect RV and that Charles made sure it was ready for you!
Thank you for the words of praise. I have made sure that Angel, Austin and Molly all saw it. Buying a new RV should be as easy as hooking up and taking off and we hope this was true with your experience. Happy Camping!!
It sounds like Chris treated you like family, which is exactly what we want! As you get out and about in the new RV remember if you have questions do not hesitate to call Chris. If he can't answer the question he will find someone who can! Happy Camping!
Our walk through technicians are the guys who really put customers at ease for operating all the different systems. Sorry to hear of the door damage but rest assured as soon as the manufacturer sends it to you we will give you a call. In the meantime, enjoy the RV!
Start to finish it's nice that we didn't drop the ball. We will continue that as you use your Minnie and may need some questions answered. You can reach out to either Angel or Charles and they will help you as best they can.