BrokerFish is an independent international health insurance broker, not an insurer. Brokerfish Ltd is a licensed Labuan Insurance Broker (Licence No. BS200863), and since 2008 we have helped expatriates, internationally mobile families, retirees abroad, remote workers and employers choose and keep the right international private medical insurance (IPMI).Compare it yourself with BrokerFish Navigator, free and without signing up, at navigator.brokerfish.com. Every premium is calculated from the insurer's own current rate table for your ages, country of residence, nationality and chosen options, never an indicative range. Change the deductible, co-pay, out-patient limit, dental, maternity or area of cover and the price recalculates. Plans are ranked by premium, and commission is not an input. Each plan shows what it covers benefit by benefit, scores for cover, small print and the insurer, and a comparison you can save as a PDF. Most plans can be applied for online, and a licensed adviser reads every application before it goes to the insurer.Our panel covers 22 plan ranges from 15 insurer groups, including Allianz, April, Cigna, Expacare, Expatriate Group, Foyer Global Health, IMG, Luma, Morgan Price, Now Health International, Optimum Global, Pacific Cross and William Russell, plus local plans for Malaysia and Thailand. Others, such as Bupa Global, are quoted on request.Advice does not stop at the price. We explain plan levels, areas of cover, deductibles, co-pays, waiting periods and exclusions; we know which insurers have accepted which medical histories before, and arrange cover on full medical underwriting, moratorium or continued-cover transfer terms. After you buy, we help with claims, renewals, upgrades and policy changes. For companies we arrange group medical plans for expatriate and local staff, dependants and globally mobile teams.You pay the insurer directly and BrokerFish charges no fees; we may receive commission from the insurer. A premium on Navigator is a quotation, not an offer of cover: the insurer's underwriting sets the final terms.Questions: [email protected] or WhatsApp +60 17 240 7548.
以上内容由商家自行提供，未经平台核实。Brokerfish Limited（brokerfish.com）在 OK.one 的综合评分为 4.9 分（满分 5 分），基于本站收录的 98 条用户评价，属于金钱与保险分类，口碑优秀。好评高度一致，99% 的评价为 4 星及以上；商家回复了 100% 的差评；近 12 个月新增 41 条。数据最后更新于 2026-10-25。
Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff for their attentive approach, noting that advisors are always ready to help and communicate effectively. People emphasize that the overall service is efficient, reliable, and entirely focused on meeting individual client needs. Reviewers highlight that advisors provide thorough guidance, carefully explaining every detail to make complex international procedures smooth and stress-free. Consumers value the rapid response times and ongoing assistance provided when navigating various insurance options and policy renewals. Clients feel fully supported from the initial consultation all the way through to final contract completion.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。Over the past few years, Hans has provided good service and advice for the selection and renewal of our group medical insurance scheme. Recommended
Thank you and we appreciate you remaining our loyal customer for so many years!
Hans Benn and Brokerfish have been advising me for nearly 10 years on my expatriate insurance requirements. Hans always presents a range of alternative insurance providers with comments on the strengths, weaknesses, and value for money of each. With Hans' guidance, I have made a number of strategic shifts in provider in response to changes in the scope of coverage, premium costs, and my own changing business needs and personal circumstances. Brokerfish has been a long-term and invaluable partner in meeting my expatriate insurance needs. Thank you Hans and Brokerfish!
Dear Robert, Thank you so much for taking the time to share your wonderful experience with us on Trustpilot. We sincerely apologize for the delay in responding to your review and appreciate your understanding. We are delighted to have had the opportunity to serve as your trusted advisor for nearly 10 years, assisting you with your expatriate insurance requirements. It is truly rewarding to hear that our dedicated consultant, Hans Benn, has consistently provided you with exceptional guidance and support throughout this journey. At Brokerfish, our aim is to always prioritize your needs and ensure that you have access to a wide range of insurance providers. We understand the importance of presenting you with options that align with your preferences and circumstances. It brings us immense satisfaction to know that Hans has been able to offer you valuable insights, discussing the strengths, weaknesses, and value for money of each provider. Moreover, we are pleased to learn that you have successfully navigated strategic shifts in response to changes in coverage, premiums, and your own evolving business and personal requirements. We are grateful for your trust in us as your long-term partner, and we take pride in being able to fulfill your expatriate insurance needs effectively. Your kind words serve as a testament to our commitment to delivering excellent service. Once again, we sincerely apologize for the delay in responding to your review. We highly value your feedback, and it motivates us to continuously improve our services. Should you have any further questions or require assistance, please do not hesitate to reach out to us. We look forward to serving you for many more years to come. Warm regards, The Brokerfish Team
The communication with Hans Benn is always fast and helpful. We are very glad to have him as our broker, recommending us best options for international health insurance since years. Reminders about insurance renewals or updates are always prompt. In case of any emergency we got help and responses super fast. Thank you so much!
Thank you for your fantastic review! We greatly appreciate your kind words. We are thrilled to hear that you have experienced top-notch communication with our broker, Hans Benn. It is our priority to ensure that our clients receive fast and helpful assistance, and we are glad that Hans has consistently provided you with such service. We are delighted to have been your trusted broker for international health insurance, recommending you the best options over the years. It brings us immense satisfaction to know that our recommendations have met your needs and expectations. Furthermore, we are pleased to hear that our reminders about insurance renewals or updates have been prompt, and that in times of emergencies, we have been able to provide you with quick help and responses. Thank you once again for your kind words and for choosing us as your insurance partner. We are grateful for your trust and look forward to continuing to serve you in the future. Best regards, The BrokerFish Team
We haven’t had to use our insurance yet, but Hans is always very prompt and helpful whenever I have any questions about our insurance plan.
Thank you for your kind review! We appreciate your feedback. We are glad to hear that Hans has been helpful, prompt, and friendly in addressing your questions about your insurance plan. We are here to assist you whenever you need us, and we look forward to being of service to you in the future. Best regards, The BrokerFish Team
BrokerFish are amazing. Hans must have spent about a day all in trying to find a suitable insurance policy for me as I am very difficult to ensure. Excellent customer support throughout until one that was found.
Thank you so much for your kind words! We are thrilled to hear that you found our service amazing, and we truly appreciate your recognition of the effort put in by Hans to find a suitable insurance policy for you. Providing excellent customer support is our priority, and we are glad that we could assist you throughout the process. Best regards, The BrokerFish Team
Absolutely great customer service and experience of the purchasing process! Would pick these guys any day of the week!
Thank you for your amazing review! We greatly appreciate your feedback. We are thrilled to hear that you had an absolutely great customer service experience and that the purchasing process was smooth. It means a lot to us that you would choose us any day of the week. We are committed to providing exceptional service and will continue to exceed your expectations. Thank you once again for your kind words. We look forward to serving you in the future. Best regards, The BrokerFish Team
Hans continues to be very supportive even after sale. He intermediates with providers, which is key, and is consistent in follow up. Knowledge of the market and structuring packages is also a great strength
Thank you for your wonderful review! We greatly appreciate your feedback. We are delighted to hear that Hans has been consistently supportive even after the sale. Our team takes pride in providing ongoing assistance and acting as intermediaries with providers to ensure a smooth experience for our clients. We are glad that Hans's knowledge of the market and ability to structure packages has been a great strength. We strive to offer comprehensive solutions that meet your specific needs. Thank you once again for your kind words. We value your trust and look forward to continuing to serve you. Best regards, The BrokerFish Team
Great responsiveness and good customer service
Dear Alex, Thank you for your review. We appreciate your feedback. We're delighted to hear that you have experienced great responsiveness and good customer service from our team. Providing excellent service and good advise on medical insurance is a top priority for us, and we're glad to know that we have met your expectations in terms of responsiveness and customer support. If you have any further questions or need any additional assistance, please feel free to reach out to us. We're here to help. Thank you again for choosing our services and for your kind words.
Hans was such a delight to work with. He was prompt in getting back to me, very articulate in outlining different options and he really understood the complications of life and travel as an expat. He presented me with several good options and advised me well. I highly recommend Hans at Brokerfish and will certainly call him when I again need a new policy.
Thank you Gaia, it was a pleasure to discuss various options and pros and cons with each. Look forward to advise and help you in the future when the need arise.
Thank you!
Brokerfish are very good at customer communications and action which is precisely what we need from our broker .
Thank you Michael, customer support and action is our core competence and key to help our clients in times of need, especially when communication with the insurance company.
Helping me finding alternative health insurance when my existing arrangement became prohibitively expensive.
Thank you for your encouraging comments and looking forward to assist you going forward.
I was introduced to Brokerfish through my employer’s commercial health insurance plans for the expatriate employees and off shore crews. As I was new to the Organisation and the previous person incharged has left, I had to request for Brokerfish to walk us through the table of benefits, limits and sublimits as it is crucial for us to have thorough understanding of the plans. Brokerfish extended their support through our initial collaboration with them right to the insurans renewal process which includes the anaysis and pricing proposals in a very concise manner. Brokerfish is also very responsive with excellent turn around time . I never had to wait for days to hear from them and no issue is left unsolved.
Dear Dilla, its been great working with you through the years and thank you for the great feedback. Great service levels and short response times is key to supporting our clients. Hans
Excellent! As soon as I contacted Hans at BrokerFish, my health insurance problems were solved! Hans assessed our needs and gave us a choice of insurance companies, then secured our contract with the company we chose. Hans liaises between us and the insurance company, saving me from bouncing from one department and person to another and another, as I did in my life before BrokerFish. How great to have Hans as my only point of contact, and Hans is truly a pleasure to work with. BrokerFish is excellent. I give my highest recommendations. We have worked with Hans for nearly 10 years. Hans is very professional, knowledgeable, responsive and kind. Hans gives personal service, and he truly cares about his clients. He is very responsive and replies to emails quickly. Over the years, Hans has taken the time to personally negotiate claims for us. Again, excellent service. We are a small organization, and I feel we get the same excellent care and attention that he gives his larger clients. If you are looking for medical insurance for your company or for yourself personally, you will save time and money with BrokerFish. Before I learned about BrokerFish, I spent months researching international insurance companies, comparing plans and rates for our organization. This was laborious, time-consuming, exhausting and confusing, and distracted me from my other work. I decided on a well-known international insurance provider who was quite expensive (but we thought we would have the best coverage) and we were extremely disappointed with coverage, the claims process, and customer service. After months of communications with their many departments, our employees never got reimbursed for their claims. Reluctantly, I had to search again for a new health insurance provider the very next year. When I contacted Hans at BrokerFish, and my health insurance problems were solved! A huge weight was lifted. I wish I had used BrokerFish from the very beginning, it would have saved money, time and heartache for me, our organization and our employees. Learn from my mistakes. Make your life easier, go with Brokerfish and simplify health insurance for you and your employees. Sandra Shum Point B Design and Training Co-Founder
Thank you Sandra, much appreciated and we remain at your service.
I have got help from Hans at Brokerfish regarding my insurances. I have always received answers to my emails and questions I had regarding my insurances. Hans has also helped me with changing insurance companies and this has happened without any problems. I highly recommend Brokerfish. Leif
Thanks Leif, let's catch up on my next trip to Bangkok! Been way too many years since we met... Hans
Excellent comparison site, saved me a lot of money for even better cover, highly recommended. Ash.
Thank you for your review! We greatly appreciate your feedback. We're thrilled to hear that our comparison site provided an excellent experience for you. It's wonderful to know that you were able to save a significant amount of money while obtaining even better coverage. We're glad we could assist you in finding the right insurance options. Thank you for recommending our services. If you have any further questions or need any additional assistance, please don't hesitate to reach out to us. We're here to help.
Emailed them that we would be in between banks on the date of renewal of my health insurance and asked for advice. They never answered. Three emails later (from my side), they answered they would check. Never answered again. After more emails from my side, they told me three weeks after the renewal date that I had to start my health insurance from scratch. All benefits were lost. Brokerfish is to avoid at all costs....
Dear Jan Gevaert, Thank you for taking the time to share your feedback back in 2017, we were not aware of this review since we did not really use Trustpilot at that time and have only been active here since about one year. We sincerely apologize for the experience you had and the lack of responsiveness you encountered. We would like to assure you that since then, we have made significant changes to our operations, including new management and dedicated employees. We are committed to providing excellent customer care and ensuring that our clients receive the support and advice they need. We understand the frustration and inconvenience caused by the lack of timely communication and the subsequent loss of benefits. We genuinely apologize for any inconvenience this may have caused. We have learned from our past shortcomings and have implemented improved systems and processes to ensure that such issues do not occur in the future. Our team is dedicated to addressing client inquiries promptly and providing the necessary guidance to ensure a smooth experience. Once again, we apologize for the inconvenience caused and appreciate your feedback, as it helps us improve and better serve our clients.
Wow, BrokerFish is the best. They helped me find a policy for my wife and I online, then called me to explain the details the same day. Would recommend them. Seth
Thank you for your fantastic review! We're thrilled to hear that you had a great experience with BrokerFish. Our team takes pride in providing excellent service and assisting clients in finding the right insurance policies. We're glad that you found our website helpful and that our representatives promptly followed up with a phone call to explain the details. Thank you for recommending us. If you have any further questions or need any additional assistance, please don't hesitate to reach out. We're here to help.
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