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Brokerfish Limited

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98 reviews

4.998 reviews
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About Brokerfish Limited

Data updated
Website
brokerfish.com
Category
Money & Insurance
Location
Malaysia
Status
Unclaimed
Last 12 months
41 reviews
Replies to negative
100% (1/1)
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About this business

BrokerFish is an independent international health insurance broker, not an insurer. Brokerfish Ltd is a licensed Labuan Insurance Broker (Licence No. BS200863), and since 2008 we have helped expatriates, internationally mobile families, retirees abroad, remote workers and employers choose and keep the right international private medical insurance (IPMI).Compare it yourself with BrokerFish Navigator, free and without signing up, at navigator.brokerfish.com. Every premium is calculated from the insurer's own current rate table for your ages, country of residence, nationality and chosen options, never an indicative range. Change the deductible, co-pay, out-patient limit, dental, maternity or area of cover and the price recalculates. Plans are ranked by premium, and commission is not an input. Each plan shows what it covers benefit by benefit, scores for cover, small print and the insurer, and a comparison you can save as a PDF. Most plans can be applied for online, and a licensed adviser reads every application before it goes to the insurer.Our panel covers 22 plan ranges from 15 insurer groups, including Allianz, April, Cigna, Expacare, Expatriate Group, Foyer Global Health, IMG, Luma, Morgan Price, Now Health International, Optimum Global, Pacific Cross and William Russell, plus local plans for Malaysia and Thailand. Others, such as Bupa Global, are quoted on request.Advice does not stop at the price. We explain plan levels, areas of cover, deductibles, co-pays, waiting periods and exclusions; we know which insurers have accepted which medical histories before, and arrange cover on full medical underwriting, moratorium or continued-cover transfer terms. After you buy, we help with claims, renewals, upgrades and policy changes. For companies we arrange group medical plans for expatriate and local staff, dependants and globally mobile teams.You pay the insurer directly and BrokerFish charges no fees; we may receive commission from the insurer. A premium on Navigator is a quotation, not an offer of cover: the insurer's underwriting sets the final terms.Questions: [email protected] or WhatsApp +60 17 240 7548.

Written by the business, not verified by us.

Is Brokerfish Limited legit?

Brokerfish Limited (brokerfish.com) has a 4.9 out of 5 rating on OK.one, based on 98 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 41 of them were added in the last 12 months. Last updated 2026-10-25.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff for their attentive approach, noting that advisors are always ready to help and communicate effectively. People emphasize that the overall service is efficient, reliable, and entirely focused on meeting individual client needs. Reviewers highlight that advisors provide thorough guidance, carefully explaining every detail to make complex international procedures smooth and stress-free. Consumers value the rapid response times and ongoing assistance provided when navigating various insurance options and policy renewals. Clients feel fully supported from the initial consultation all the way through to final contract completion.

Auto-generated from all reviews of this business. For reference only.

What people say

Commitment to the best value

I appreciated the commitment to get the best value for the money and for my personal situation (age and health).

Reply from Brokerfish Limited2026-10-06

Thank you very much for your kind review. Finding the right balance between comprehensive coverage, personal circumstances and value for money is exactly what we aim to achieve for every client. We’re very pleased we could help find a solution that suited your individual needs. Thank you for choosing Brokerfish. The Brokerfish Team

Helpful and thorough

Hans is always very responsive and follows up thoroughly if you have questions

Reply from Brokerfish Limited2026-10-06

Thank you very much, Sally-Anne, for your kind words. We’re delighted to hear that you’ve found Hans responsive and thorough. Making sure questions are properly followed up and that our clients feel well supported is very important to us. We really appreciate your continued trust in us here at Brokerfish. The Brokerfish Team

Proactive

Proactive, fast and efficient annual renewal

Reply from Brokerfish Limited2026-10-06

Thank you, John, for your kind review and continued trust in us. We’re very pleased to hear that your annual renewal was handled proactively, quickly and efficiently. We truly appreciate your feedback and look forward to continuing to support you in the years ahead. The Brokerfish Team

Hans has been incredibly helpful…

Hans has been incredibly helpful throughout the whole process. Would highly recommend

Reply from Brokerfish Limited2026-10-06

Thanks' Jake! Appreciate the the great feedback and recommendation. We’re very pleased to hear that Hans was able to support you throughout the process and make things easier along the way. We really appreciate you taking the time to share your experience. The Brokerfish Team

No problems I was not sure about the…

No problems I was not sure about the payment method but a short email confirmed the correct method and how to use it. The confirmation was recieved so it was worry free, all good, with plenty of of policy information provided.

Reply from Brokerfish Limited2026-10-03

Thanks John, agreed and happy we worked it out. We remain at your service! The Brokerfish Team

As usual the renewal of the policy was…

As usual the renewal of the policy was smooth and without hassle. The invoice came in only 10days before the due date which is a bit late.

Reply from Brokerfish Limited2026-10-03

Thank you Peter and fully agree. Renewal notices should be sent at least one month before the actual renewal date. We are working with our insurer on this Affinity Scheme and will make sure renewal notices are sent out in due time. The Brokerfish Team

Swift and professional actions

Swift and professional actions. Questions answered quickly. What more can you ask for?

Reply from Brokerfish Limited2026-08-12

Thank you, Niclas. We really appreciate the kind feedback and are glad we could provide quick answers and make the process straightforward. Thank you for choosing BrokerFish! The Brokerfish Team

Excellent service and very responsive

Excellent service and very responsive. It's always so quick and easy to use Brokerfish and the team are very helpful. We will definitely be renewing. Highly recommend to all.

Reply from Brokerfish Limited2026-07-26

Thank you very much, Blake! We really appreciate your kind words and recommendation. It is great to hear that you find Brokerfish quick, easy to use and responsive. We are very happy to support you and look forward to assisting with your renewal. Thanks again for being our client. The Brokerfish Team

Top-tier professional support.

Getting a serious international life insurance policy can be a long and complicated process, but Brokerfish proved to be absolutely incredible. They spent nearly three months working on my case, driving it through all the paperwork and approvals. What I appreciate the most is that they don’t just give up when things take time. Total transparency, regular updates, and absolute dedication to getting the job done. If you are looking for a reliable broker you can fully trust with your family's future, these are the right professionals. Don't waste your time elsewhere. 100% recommended.

Reply from Brokerfish Limited2026-07-16

Thank you very much, Oleg, for this wonderful review and for placing your trust in Brokerfish. International life insurance can indeed be a detailed and sometimes lengthy process, so we are very pleased we could help guide everything through to completion. We truly appreciate your patience, communication and confidence in us throughout the process, as well as your own commitment to getting this done despite the delays and various challenges. It was a pleasure assisting you, and we are always here whenever you or your family need support in the future. The Brokerfish Team

Hans us very proactive.

Hans us very proactive and will guide & help me thru the insurance process. He also checks for alternatives and will advise accordingly.

Reply from Brokerfish Limited2026-07-15

Thank you very much, Arrowroot. We truly appreciate your kind words and are glad to hear that Hans has been proactive and helpful throughout the insurance process. It is always our aim to guide clients clearly, review suitable alternatives, and provide honest advice along the way. The Brokerfish Team

Trusted Adviser

Hans at BrokerFish has been my medical insurance adviser for many years. He is very thorough in his research of insurers and their policies. I trust him to find the most cost effective plan for my needs.

Reply from Brokerfish Limited2026-07-09

Thank you very much, Ray. We truly appreciate your trust and loyalty over the years. It has been a pleasure assisting you, and Hans and the BrokerFish team are always happy to carefully review the market and help find the most suitable and cost-effective cover for your needs. The Brokerfish Team

Hans is such a professional who goes…

Hans is such a professional who goes out of his way to help you get the best solution

Reply from Brokerfish Limited2026-07-03

Thank you very much, Julian. We really appreciate your kind words. Hans and the Brokerfish team are always happy to go the extra mile to help find the most suitable solution. Thanks again for trusting us! The Brokerfish Team

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