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Brokerfish Limited

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98 reviews

4.998 reviews
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About Brokerfish Limited

Data updated
Website
brokerfish.com
Category
Money & Insurance
Location
Malaysia
Status
Unclaimed
Last 12 months
41 reviews
Replies to negative
100% (1/1)
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About this business

BrokerFish is an independent international health insurance broker, not an insurer. Brokerfish Ltd is a licensed Labuan Insurance Broker (Licence No. BS200863), and since 2008 we have helped expatriates, internationally mobile families, retirees abroad, remote workers and employers choose and keep the right international private medical insurance (IPMI).Compare it yourself with BrokerFish Navigator, free and without signing up, at navigator.brokerfish.com. Every premium is calculated from the insurer's own current rate table for your ages, country of residence, nationality and chosen options, never an indicative range. Change the deductible, co-pay, out-patient limit, dental, maternity or area of cover and the price recalculates. Plans are ranked by premium, and commission is not an input. Each plan shows what it covers benefit by benefit, scores for cover, small print and the insurer, and a comparison you can save as a PDF. Most plans can be applied for online, and a licensed adviser reads every application before it goes to the insurer.Our panel covers 22 plan ranges from 15 insurer groups, including Allianz, April, Cigna, Expacare, Expatriate Group, Foyer Global Health, IMG, Luma, Morgan Price, Now Health International, Optimum Global, Pacific Cross and William Russell, plus local plans for Malaysia and Thailand. Others, such as Bupa Global, are quoted on request.Advice does not stop at the price. We explain plan levels, areas of cover, deductibles, co-pays, waiting periods and exclusions; we know which insurers have accepted which medical histories before, and arrange cover on full medical underwriting, moratorium or continued-cover transfer terms. After you buy, we help with claims, renewals, upgrades and policy changes. For companies we arrange group medical plans for expatriate and local staff, dependants and globally mobile teams.You pay the insurer directly and BrokerFish charges no fees; we may receive commission from the insurer. A premium on Navigator is a quotation, not an offer of cover: the insurer's underwriting sets the final terms.Questions: [email protected] or WhatsApp +60 17 240 7548.

Written by the business, not verified by us.

Is Brokerfish Limited legit?

Brokerfish Limited (brokerfish.com) has a 4.9 out of 5 rating on OK.one, based on 98 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 41 of them were added in the last 12 months. Last updated 2026-10-25.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff for their attentive approach, noting that advisors are always ready to help and communicate effectively. People emphasize that the overall service is efficient, reliable, and entirely focused on meeting individual client needs. Reviewers highlight that advisors provide thorough guidance, carefully explaining every detail to make complex international procedures smooth and stress-free. Consumers value the rapid response times and ongoing assistance provided when navigating various insurance options and policy renewals. Clients feel fully supported from the initial consultation all the way through to final contract completion.

Auto-generated from all reviews of this business. For reference only.

What people say

Highly recommend Brokerfish

We’ve been using Brokerfish for nearly 15 years and have consistently had brilliant service all round . If you are looking for a trustworthy group that strives to get the best deal to suit your needs, look no further than Brokerfish.

Reply from Brokerfish Limited2025-10-22

Dear Alexandra, we are humbled by your fine comments and it means a lot to us that you are pleased with our services. Thank you and we remain here for you should the need arise. The Brokerfish Team

Overall good

Overall good. The rise in Costs, NEEDS to be looked at carefully be transparent and communicated to us, the payees. There should be a plan to minimise costs not just add-on at inflation.

Reply from Brokerfish Limited2025-09-30

Hi Paul, Thank you for your feedback. We fully share your concern about rising medical costs — global medical inflation is running in the double digits, especially in Southeast Asia. That’s why we created the Brokerfish Affinity Network, giving members of participating organizations a 20% discount with Optimum Global. We’re also pleased that Optimum Global kept this year’s premium increase to just 6% (from July 1st), well below regional averages. We’ll continue to be transparent and communicate adjustments clearly, always working with our medical insurance providers to keep plans sustainable and affordable. Warm regards, Hans Benn Managing Director, Brokerfish

Follow up questions and quick responses

Very quick responses and, most importantly, asked follow up questions and cared about my responses and details to give me best option.

Reply from Brokerfish Limited2025-08-05

Thank Peter, we appreciate your positive feedback and remain at your service! The Brokerfish Team

A Truly Thoughtful Insurance Partner…

A Truly Thoughtful Insurance Partner BrokerFish I’m so grateful to have Hans as my insurance agent. Every interaction is grounded in professionalism, clarity, and genuine care. What sets him apart is his thoughtful approach — he listens carefully, anticipates needs, and always provides the kind of guidance that builds trust and confidence. Whether I’m reviewing options or navigating decisions, I always feel supported and understood. His insight is matched by his integrity, and that’s rare. Highly recommend him to anyone who values smart coverage and a kind, capable guide through it all.

Reply from Brokerfish Limited2025-07-21

Thank you so much for your incredibly kind words, Candy! We’re truly grateful for your trust and appreciation of our thoughtful, professional support. It means a lot to know you feel heard, guided, and confident. We remain at your service—always here whenever you need us. The Brokerfish Team

Brokerfish is my go-to for international medical insurance

Hans at Brokerfish is very helpful and responsive, and finds the best insurance coverage for our small non-profit organization. Even if you are small, you can still provide affordable international medical insurance coverage for your employees. Hans gets travel medical insurance for us when an employee travels. Hans also helps us when we need to file a claim, and follows up with the insurance company. Excellent service always, compassionate, and responsive. Thank you Hans!

Reply from Brokerfish Limited2025-06-24

Dear SSS, thank you so much for your positive, constructive and kind feedback. Very much appreciated and we remain at your service! The Brokerfish Team

Switching Health Care providers can be stressful

I was with my previous Healthcare provider for over 7 years. I was looking for another provider of expat insurance with similar coverage, but at a more competitive cost. Needless to say, I had a lot of questions to ensure I was getting the benefits I need. Hans was extremely helpful, as well as patient. He was quick to get back to me with clear and solid answers. I never felt pressured. To the point where I feel confident in my decision to switch providers.

Reply from Brokerfish Limited2025-05-14

Thank you so much for the kind words! We're really glad to hear everything worked out well. A CPME (Continued Personal Medical Exclusions) transfer is indeed a great way to switch providers smoothly while maintaining important cover. It was a pleasure helping you through the process — and we’re here anytime you need support going forward! The Brokerfish Team

Hans built our trust quickly!

Hans built our trust quickly. He was patient in answering all of our questions and due to his deep knowledge in this field, he gave us additional information to consider to assist us to make decisions. We are very happy with the service we received and we feel confident that we will continue to be supported into the future.

Reply from Brokerfish Limited2025-04-09

Thank you so much, Katrice! It was truly a pleasure assisting you. I'm grateful for your kind words and delighted to hear that you felt supported and informed throughout the process. I'm here for you anytime — now and in the future! — Hans

Hans was a delight to deal with

Hans was a delight to deal with from end to end. I highly recommend if you need a broker and, if your provider customer service is as poor as mine is, you need a broker!

Reply from Brokerfish Limited2025-02-22

Thank you, Monty! 😊 It was a pleasure assisting you, and I truly appreciate your kind words. I’m always here to help - whether it’s navigating policies or dealing with insurers. Don’t hesitate to reach out anytime! Wishing you all the best! The Brokerfish Team

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