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Brokerfish Limited

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98 reviews

4.998 reviews
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About Brokerfish Limited

Data updated
Website
brokerfish.com
Category
Money & Insurance
Location
Malaysia
Status
Unclaimed
Last 12 months
41 reviews
Replies to negative
100% (1/1)
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About this business

BrokerFish is an independent international health insurance broker, not an insurer. Brokerfish Ltd is a licensed Labuan Insurance Broker (Licence No. BS200863), and since 2008 we have helped expatriates, internationally mobile families, retirees abroad, remote workers and employers choose and keep the right international private medical insurance (IPMI).Compare it yourself with BrokerFish Navigator, free and without signing up, at navigator.brokerfish.com. Every premium is calculated from the insurer's own current rate table for your ages, country of residence, nationality and chosen options, never an indicative range. Change the deductible, co-pay, out-patient limit, dental, maternity or area of cover and the price recalculates. Plans are ranked by premium, and commission is not an input. Each plan shows what it covers benefit by benefit, scores for cover, small print and the insurer, and a comparison you can save as a PDF. Most plans can be applied for online, and a licensed adviser reads every application before it goes to the insurer.Our panel covers 22 plan ranges from 15 insurer groups, including Allianz, April, Cigna, Expacare, Expatriate Group, Foyer Global Health, IMG, Luma, Morgan Price, Now Health International, Optimum Global, Pacific Cross and William Russell, plus local plans for Malaysia and Thailand. Others, such as Bupa Global, are quoted on request.Advice does not stop at the price. We explain plan levels, areas of cover, deductibles, co-pays, waiting periods and exclusions; we know which insurers have accepted which medical histories before, and arrange cover on full medical underwriting, moratorium or continued-cover transfer terms. After you buy, we help with claims, renewals, upgrades and policy changes. For companies we arrange group medical plans for expatriate and local staff, dependants and globally mobile teams.You pay the insurer directly and BrokerFish charges no fees; we may receive commission from the insurer. A premium on Navigator is a quotation, not an offer of cover: the insurer's underwriting sets the final terms.Questions: [email protected] or WhatsApp +60 17 240 7548.

Written by the business, not verified by us.

Is Brokerfish Limited legit?

Brokerfish Limited (brokerfish.com) has a 4.9 out of 5 rating on OK.one, based on 98 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 41 of them were added in the last 12 months. Last updated 2026-10-25.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff for their attentive approach, noting that advisors are always ready to help and communicate effectively. People emphasize that the overall service is efficient, reliable, and entirely focused on meeting individual client needs. Reviewers highlight that advisors provide thorough guidance, carefully explaining every detail to make complex international procedures smooth and stress-free. Consumers value the rapid response times and ongoing assistance provided when navigating various insurance options and policy renewals. Clients feel fully supported from the initial consultation all the way through to final contract completion.

Auto-generated from all reviews of this business. For reference only.

What people say

Hans is “always there”

Hans is “always there”. Nothing is too much trouble. What more could I ask?

Reply from Brokerfish Limited2024-11-10

Thank you so much for your kind words! At Brokerfish, we prioritize supporting our clients, especially when urgent treatments or hospital admissions are involved. We believe that when health matters are at stake, being readily available and attentive is essential. We're glad to hear that you feel well-supported, and please don’t hesitate to reach out whenever you need assistance.

Not everyone is the same

I had many questions as our situation and needs are not standard ones. Hans was very good in handling each query so I can now feel confident we have made the best choice.

Reply from Brokerfish Limited2024-10-23

Hi Cherry, Thank you so much for your kind words! We're glad we could address your unique needs and help you feel confident in your choice. We're always here if you have any more questions! Best, Hans and the BrokerFish Team

Quick and efficient feedback to our…

Quick and efficient feedback to our questions. An easy ordering process and great value for money in todays health insurance market.

Reply from Brokerfish Limited2024-05-30

Thank you for your positive review! We're delighted to hear that you found our feedback quick and efficient, and that you appreciated our easy ordering process and value for money. We strive to provide the best service possible and your feedback is greatly appreciated. The BrokerFish Team

Offered a wide range of options

We were offered a wide range of options by someone who obviously really listened and understood our requirements. There was 100% transparency throughout the process, which removed the feeling that you may be missing something. Whenever we had any questions they were very fast in replying with clear and concise answers, without any of the standard insurance jargon!

Reply from Brokerfish Limited2024-02-03

Hi Nina Jessen, Thank you for your fantastic review! We're thrilled to hear that you appreciated the wide range of options provided. It's wonderful to know that our team listened and understood your requirements, ensuring a transparent process. We're always here to address your questions promptly and without the usual insurance jargon. Your trust means a lot to us! If you ever need assistance in the future, feel free to reach out. Warm regards, The BrokerFish Team

Great experience

Great experience with BrokerFish! User-friendly platform, excellent customer service, and competitive prices. Highly recommend for hassle-free international health insurance.

Reply from Brokerfish Limited2024-01-24

Hi Matteo, Thank you so much for your kind words! We appreciate your recommendation and look forward to continuing to serve you for hassle-free international health insurance. If you have any questions or need further assistance, feel free to reach out. Best regards, The Brokerfish Team

Brokerfish recommended

Hans has always responded quickly and tried to find the best solution for my insurances.

Reply from Brokerfish Limited2023-10-18

Hi Leif Nilsson, Thank you so much for sharing your experience with Brokerfish! We're delighted to hear that we have been responsive and dedicated to finding the best insurance solutions for you. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help and ensure you have the best insurance coverage possible. Best regards, The BrokerFish Team

Fast and reliable

Great experience working with BrokerFish - very responsive and reliable service. Highly recommended.

Reply from Brokerfish Limited2023-08-11

Dear Webstreet, thank you for taking the time to share your experience with BrokerFish. We're delighted to hear that you had a great experience working with us! Our team takes pride in providing responsive and reliable service to our clients, and we're thrilled that we were able to meet your expectations. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help. The BrokerFish Team

Hans is very knowledgeable and helped…

Hans is very knowledgeable and helped me find exactly the right insurance solution. Thank you!

Reply from Brokerfish Limited2023-07-21

Hi Kevin, Thank you so much for your kind words! I'm thrilled to hear that you found the perfect insurance solution with Hans's assistance. If you ever need any further help or have any questions, feel free to reach out. We're always here to assist you!

Personalization

Professional, highly skilled, understanding

Reply from Brokerfish Limited2023-07-14

Dear Dirk Thomas, Thank you for your wonderful review. We greatly appreciate your feedback and kind words. We are thrilled to hear that you found our team to be professional, highly skilled, and understanding. Providing exceptional service and understanding our clients' needs are fundamental to our approach. If there is anything else we can assist you with or if you have any further questions, please do not hesitate to reach out. We are here to help. Thank you once again for your trust in our services and for taking the time to share your experience.

Detailed

Detailed, swift proposals made, with plenty of flexibility of options.

Reply from Brokerfish Limited2023-07-13

Thank you for taking the time to leave a review and we greatly appreciate your feedback. We are thrilled to hear that our proposals were detailed and provided swiftly, offering you plenty of flexibility and options. Delivering comprehensive and tailored solutions is a top priority for us, and we are glad that our efforts resonated with you. Your positive review serves as motivation for our team to continue delivering exceptional service. If you have any further questions or require additional assistance, please don't hesitate to reach out to us.

Very positive experience

Each year Hans Benn helps us find the best global healthcare policy tailored for our team, who are distributed around the world. He is quick to respond and help answer questions and find solutions. We're happy with the plan Hans sources for us through Expatriate Healthcare.

Reply from Brokerfish Limited2023-07-10

Dear Marlene Pitocco, Thank you for sharing your very positive experience with us. We greatly appreciate your kind words. Hans Benn takes pride in providing top-notch service and finding the best global healthcare policy that suits the unique needs of your distributed team. It's fantastic to hear that he has been quick to respond, assisting you with any questions and diligently working to find suitable solutions. At BrokerFish, we strive to ensure our clients receive exceptional service and benefit from tailored healthcare plans. We're glad to know that you are satisfied with the plan sourced by Hans through Expatriate Healthcare. Thank you once again for your trust and feedback. If you have any further inquiries or require assistance, please don't hesitate to reach out to us. We're here to help.

Hans provided extremely professional…

Hans provided extremely professional and personal service in finding the correct solution for our circumstances.

Reply from Brokerfish Limited2023-07-10

Dear Rachel, Thank you for your feedback. We appreciate your kind words. We are very happy to hear that Hans provided extremely professional and personalized service in helping you find the right insurance solution for your circumstances. As a broker, our goal is to assist clients in finding a suitable insurance provider that meets their needs. We're glad that Hans was able to deliver exceptional service, and we appreciate the opportunity to assist you and your husband. If you have any further questions or need further assistance, please don't hesitate to reach out to us. Thank you again for your feedback and for choosing our brokerage services.

Hans is always reliable

Hans is always reliable. 10 years, never a problem!

Reply from Brokerfish Limited2023-07-10

Dear Peter, Thank you for your review and for your continued trust in our services. We're thrilled to hear that Hans has been consistently reliable throughout the past 10 years. Building long-term relationships with our clients is important to us, and we're glad to know that we have consistently met your expectations without any issues. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. We're here to help and provide ongoing reliable service. Thank you again for your feedback and for being a valued client for the past decade.

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