Brokerfish Limited

Hi Victor, Thank you very much for your kind words and for being a valued Brokerfish client. We are very pleased to hear that you have been happy with Hans’ support and responsiveness. We also appreciate you taking the time to share this detailed feedback. The long response time you experienced after contacting the provider’s hotline is certainly a concern. As a general note, the hotline is mainly intended for pre-approvals and emergencies, while general claims questions are usually best handled during office hours or by email. That said, if you ever do not receive a reply within 2–3 days, please let us know and we will follow up with the insurer on your behalf — usually immediately, and at least within 24 hours. Your feedback regarding the premium payment interface is also very helpful. This is an external provider system that the insurer use, but we agree that the installment payment options could be made clearer. In particular, it should be easier to select only the first installment and then be given a choice, on the same screen, to set the remaining payments to be collected automatically on their due dates. We will share this feedback with the insurer/provider. Thank you again for your trust and for helping us improve the overall client experience. The Brokerfish Team

Hi Justin, Thank you very much for your kind review. We are delighted to hear that Hans was able to provide thorough guidance and make the process smooth and stress-free for you. We truly appreciate your trust in Brokerfish and are always happy to assist whenever needed. Best regards, The Brokerfish Team

Hi William, Thank you very much for your review and for being a valued Brokerfish client for so many years. We truly appreciate the trust you have placed in us over that time. We are sorry that we were not able to find a renewal solution at a premium level that made sense for you and your wife, despite exploring the available options. We fully understand your decision to self-insure, particularly considering the reasonable cost of medical treatment where you reside. It has been a pleasure assisting you over the years, and we wish you both all the very best. Best regards, The Brokerfish Team

Hi Andrew, Thank you very much for your kind review and for being a loyal Brokerfish client for several years. We are delighted to hear that you have been happy with the service from Hans and the team, and we truly appreciate your recommendation. Best regards, The Brokerfish Team

Thank you very much, Mads, for your kind words and for taking the time to leave a review. We are very pleased to hear you had a great experience with our service. The Brokerfish Team

Thank you very much, Noam, for your kind review. It was a pleasure assisting you. You asked many questions, but that is exactly the right approach when arranging medical insurance. It is always better to fully understand what you are buying, ask the right questions, and carefully read the policy terms and conditions before making a decision. That part is especially important, because good insurance advice is not just about price. It is about understanding the cover, exclusions, limits, and how the policy will actually work when you need it. I am also very pleased we were able to find a solution that matched your needs, including securing cover despite your pre-existing condition and without any additional premium loading. Thank you again for your trust and for taking the process seriously from the start. Hans Benn Managing Director Brokerfish Ltd

Dear SIJ, thank you for your fine comments! Reach our if we can be of any assistance in regards of your policy! The Brokerfish Team

Dear Lonnie and Billie, we are glad we could help you find a suitable policy and we remain at your service through the life of your policy. The Brokerfish Team

Dear Juan, Thank you very much for your thoughtful and detailed review. We are especially pleased to hear that you found the website clear, transparent, and easy to use, as well as that our advice by email was helpful and tailored to your real needs and situation. That is exactly the kind of service we aim to provide. It also means a great deal to know that, after speaking with so many insurers and brokers, you felt confident choosing cover based on our suggestions and that we could help you find a competitive option with good value. Thank you again for your trust and for taking the time to share your experience. The Brokerfish Team

Thank you David for being our long-term client, we genuinely appreciate your support and fine feedback. We remain at your service! The Brokerfish Team

Hello Carl Henrik, Thank you for your kind review, we truly and humbly appreciate it. We are very happy we could step in, resolve the issue quickly, and help keep things moving. It’s a key priority to be responsive and proactive whenever you need support. The Brokerfish Team

Thank you Carl! We remain at your service! The Brokerfish Team

Thank you Florian, we truly appreciate your trust in us and the guidance we gave you on private medical insurance. We remain at your side through the life of your policy and please do let us know if you need any assistance. Hans Benn The Brokerfish Team

Thank you Jorgen, I am humbled by your fine words and it truly made my day! I remain at your service at any time. Hans Benn The Brokerfish Team

Dear Keith, Thank you so much for taking the time to leave this review; it really means a lot! I’m very happy we could help you put the right cover in place for your move to Greece. Thank you as well for your kind words and recommendation. If you ever need help with claims, renewals, or any policy questions along the way, please don’t hesitate to reach out. Warm regards, Hans Benn The Brokerfish Team

Dear Fahd, Thank you for your fine feedback and we remain at your service! The Brokerfish Team

Dear Jeff, thank you for your feedback. While insurers are well intended sometimes they do miss details that are key and very important to individual clients. We are always trying to help and correct any such errors. The Brokerfish Team

Thank you Rickard, we remain at your service! The Brokerfish Team

Thank you Christer, we do want to make it clear and easy when selecting your insurer and plan. We remain at your service! The Brokerfish Team

Thank you James, I am humbled by your fine feedback and we are here to help you should the need arise! Hans Benn Leader of the Brokerfish Team