BSEED — Premium Electrical & Smart Home SolutionsBSEED is a premium electrical and smart home brand headquartered in Hangzhou, China. Since 1997, we've been developing and manufacturing high-quality switches, sockets, and smart home products with clean, distinctive designs.Our lineup includes wall switches and outlets, roller shutter controls, dimmers, thermostats, central control panels, relays, and other smart devices—all modular, mix-and-match, and easy to install, with clear guides and 24/7 tech support. BSEED products are trusted by electricians and retailers across Europe.We handle design, production, sales, and logistics in-house, with warehouses in Germany, Spain, the UK, Russia, and the US—delivering reliable global shipping, end-to-end one-stop service, and long-term partnerships. For over two decades, our products have reached customers worldwide through a broad distributor network.BSEED is committed to becoming the leading smart switch brand—built around a whole-home smart ecosystem and deeply trusted by our customers.
Reviewers had a great experience with this company. Customers frequently praise the attractive modern designs, premium materials, and extremely fast delivery service that always ensures everything arrives securely and well-organized. Many people deeply appreciate the helpful customer support team and the remarkably straightforward installation process that makes setting up the switches very easy.
However, some customers also noted frustrating issues with items breaking shortly after everyday use, receiving incorrect replacement parts, or experiencing unresponsive support channels. Others experienced significant difficulties trying to fit the oversized mechanisms into standard wall boxes, while a few people also faced unexpected delivery delays.
Questionable quality with no proper installment instructions
BSEED 回复2025-03-05
Hola, ¿qué problemas específicos de instalación está experimentando? ¿Podría facilitarnos sus datos de contacto?
Nuestro servicio posventa se pondrá en contacto con usted para resolver el problema.
Great product, support is reactive. Take care about your choice. Is not easy to find the right product, i bought some product without zigbee thinking to be on the zigbee product
Top quality and funktionality. Price - quality - relation absolut top.
The possibility of individual combination is perfekt!
Shopping is fast.
One tip: in Germany 2or3-combination-panels are mounted vertical, you need to turn the symbols of the shutter terminals into upright position.
Some days later, i received the entire pakage,- it was just delivered in parts and everything is as expected. Also the support is great, becasue they have asked me immediately what was going wrong - great experiance. In Europe, nobody cares what people is thinking ....
Good experiance over all,
Manfred
I still wait for the rest of my order - I only received the light switches. When will the rest follow ?
BR
Manfred Gal-neichl
I didn’t receive the product I ordered. I ordered an Double TV Socket Crystal Glass plug but received 2 single ones…
BSEED 回复2024-11-15
Dear Alan, you purchased 1pcs 86mm double tv socket in your order, and we sent the correct one. if you want a 2pcs 86mm TV socket, we will return it to you for a refund
We have tried to contact you via email, and WhatsApp but have not received a reply at this time, can you get back to us to negotiate a return for a refund?