We appreciate you sharing your experience and providing honest feedback. We understand that the product's strength and scent can be quite potent. We're glad to hear that you found the product effective.
I
Iniki Cat美国 · 写过 3 条评价 · 已认证 · 体验于 2026-08-04 ·
★★★★★
它杀死了厨房里讨厌的蚂蚁……
它杀死了厨房里讨厌的蚂蚁,对其他虫子也很有效。
BugMD 回复2026-08-05
We're so glad our product effectively handled those pesky ants and other bugs for you! We appreciate your positive feedback.
We are very sorry to hear about the billing discrepancy and the incorrect quantity of items. We see customer service was able to edit your quantity before shipment and processed the refund back to your original method of payment - so no return will be needed. Please reach back out to customer service if you need any additional assistance.
We're glad to hear our citronella patches effectively deter mosquitoes for you. We appreciate you bringing the adhesive issue to our attention. We are constantly working to improve our product's design and durability, and your feedback regarding the patches' adherence to clothing and other surfaces is invaluable as we strive to enhance their staying power.
Thank you for sharing your detailed feedback. We truly appreciate you taking the time to outline the challenges you faced while trying to reach us and the difficulties with the expired cards. We understand how frustrating and time-consuming it can be to navigate these processes, especially when dealing with limited vision and memory issues. We value your loyalty to our product and are committed to providing great service to all our customers.
We appreciate you sharing your experience with our spray bottles. We understand your frustration with their performance and the discomfort they cause. We also offer electronic sprayers, which makes application much easier. Please reach out to customer service if you would like to discuss the electric sprayer.
We appreciate your feedback regarding the product's scent and its effectiveness. We understand your frustration with the direct-contact killing mechanism. We will have customer contact you to help resolve this issue.
We are truly sorry to hear about the broken spray bottle and the issues you're experiencing with our bug traps. We understand your frustration, especially after investing so much. We are actively looking into why your replacement hasn't arrived. We will have customer service handle this replacement with urgency.
We're so happy to hear that BugMD product is working great for your dog and that you're seeing such positive results! We appreciate your kind words and look forward to your continued satisfaction.
We appreciate you bringing this order discrepancy to our attention. We are reviewing our system to prevent similar issues with product selection for our valued customers. We do see that customer service issued a refund for the extra item on 07/24/26. Please reach back out to customer service if you need any additional assistance.
We appreciate your feedback regarding the product's scent and non-toxic nature. We understand your desire for a preventative solution for ants, and we're sorry it didn't meet that specific expectation. We will have customer service reach out to you today as we do offer repellents as well as on contact solutions.
We are so happy to hear that our repellent products are working well for you! It's wonderful to know that you're enjoying the comfortable and colorful bracelets and remaining bite-free. We appreciate your kind words and recommendation.
We appreciate you taking the time to share your experience with us. We are truly concerned to hear about the difficulties you've encountered with the product, especially regarding the bug infestation spreading and the discomfort it caused your family and pet. We understand how frustrating it must be to deal with an ongoing battle and feel that the product did not meet your expectations. Your feedback is invaluable as we continuously work to improve our offerings. We will have customer service contact you to help resolve this issue.
We appreciate you sharing your feedback regarding your recent experience with our ordering process and marketing methods. We understand your frustration about receiving an order you believed was canceled and your concerns about the auto-ship program. We are actively reviewing our procedures to ensure clarity and transparency in all our customer interactions. We are glad to hear you find our product effective.
We are truly sorry to hear that our product did not meet your expectations for ant deterrence. We understand your disappointment when a solution doesn't deliver the desired results, especially when dealing with persistent pests. Your feedback is important to us as we continuously work to improve our offerings. We will have customer service contact you to help resolve this issue.