Buyshoes.shop

Hello, sorry for delayed, we checked your order, it was due to delays from our supplier, it took 2 weeks to process your order, and usually it should be 5 days. Now your package is in transport, it will arrived soon.

Hello, sorry for the bad shopping experience. We just checked the status of your package again, it shows arrived in delivery area, but it haven't updated since 10 days ago. Sorry for the delay, we will refund your shipping cost to you immediately. We have now contacting our carrier for your package, we will contact you once we got any reply.

Hello, you can download the files to check the images, and looks the USPS has back to work, they have stated to process with your package. You can check the status of your package with number JSELK1123465198YQ in https://buyshoes.shop/en/order-tracking , or number 9405519364577268781683 in USPS. Regards Qin -------------- Hello Leroy Ross, sorry for the unpleasant shopping experience. Actually we replied your emails as soon as we received it, maybe it's in the spam or be bounced, you can see the screenshot here: https://we.tl/t-YMUOx3QCFe About your package, it has been shipped for 14 ays, usually it should be arrived, due to the Christmas shopping season, the delivery has delayed. You can also see the tracking number of your package in the screenshot. Regards Qin

Please remove your review about amazon, we have no affiliation with amazon. Hello Joanne, if you want to reveiw an Amazon store, please go Amazon.com, and we have nothing to do with Amazom. Regards Qin ----------- Hello, according to your next email, I think everything is clear, all the things are based on a misunderstanding. You ordered 2 pairs of shoes from Amazon.com, and also ordered 1 pair form buyshoes.shop (our store), and you want to return the 2 pairs from Amazon.com, but you mistakenly thought that we were Amazon customer service and contacted us to request a refund. We also mistakenly assumed that you wanted to return the shoes that you purchased from our store, that's why I'm keep asking why there are 2 packages be returned, because you only ordered one pair of shoes from us. If you want to return the shoes from Amazon, please contact Amazon.com. We are BuyShoes.Shop, we have nothing to do with Amazon.com -------------- Hello, according to our return policy, the refund will be processed when we received the return, and we didn't received it yet, we have explained it to you in past emails. And, I checked your order through your email address, we can only find one order with your email address which number #000001080, and in this order, you just ordered 1 pair of shoes from us, so I don't know why there has 2 pairs returned, I don't know what amount should be refunded. Yes you have sent 2 tracking numbers of USPS, but they are all on the way, did't arrived yet, we don't know what be returned, and we don't know what amount should be refunded.

Hello again, it appears that your email hosting blocks all emails with attachments and therefore you are not receiving emails that we have sent in the past, here you can see the screenshot of our mail log that we sent to you https://we.tl/t-1RQm7f9SgM, so could you please modify the reating of lastest 2 reviews? ------------ Hello again, I jsut replied your contact form again, and I'm sure that all your emails be replied, but I don't know why you not received. If probssible, you can give us another email address of yours. And you can check this URL for the screenshot of our email log. https://we.tl/t-1RQm7f9SgM

Hello Donna, sorry for reply late. We have contacted our transporter in last Friday, and just get reply today due to the weekends. We be told that your package has just arrived today, and we checked the status of your package in https://www.epost.go.kr, it shows "Delivery complete", have you received it? Regards Qin

Hello Catrina Mitchell Smith, Sorry for our mistake that missed your email, we have replyed your email, please check. Regards Qin