Thank you for your feedback Deborah. We’re glad you enjoyed the size and flavor of the crabs but sorry to hear the legs were disappointing. If you can shoot me a quick email at [email protected]
with your order information, we'd be happy to issue some kind of credit for the claws.
- Mimi from Cameron's Seafood
Thank you very much for this amazing review Ken! I'm so glad that you were pleased with everything you received. We look forward to serving you again very soon :)
- Mimi from Cameron's Seafood
Hi Wyonna,
I'm so sorry to hear that you were disappointed with your order. That is definitely not the type of experience we wish for our customers so I do apologize for that. We tried reaching out by phone to discuss a resolution but were unable to reach you as it appears the number we have on file is invalid. If you could kindly give us a call back at 888-404-7454 or send me a quick email at [email protected] I'm sure we can find a way to make it up to you.
Speak soon!
- Mimi from Cameron's Seafood
I'm so glad you enjoyed the crabs Frank! We appreciate you taking the time to leave a review, it really helps us out. Until next time!
- Mimi from Cameron's Seafood
Thank you so much for this amazing review Jeffrey! I'm so glad that you guys enjoyed the crabs and had a great time, that's what we're all about :) Our crab dip is also a big fave of mine. We appreciate you trusting us for your family gatherings. Until next time!
- Mimi from Cameron's Seafood
Hi Bev! I'm so pleased to hear that you enjoyed the crabs and the overall experience. Thank you very much for taking the time to leave a review, we really appreciate it.
- Mimi from Cameron's Seafood
Hey John,
Thank you for your spirited and passionate review. We really appreciate your loyalty and understanding of the unique nature of seafood.
You're absolutely right, there are many factors beyond our control that can affect the final product, and we do our best to make it right when things don't meet expectations.
It means a lot that you recognize our efforts and stand up for the hard work our team puts in.
We look forward to serving you soon!
- Mimi from Cameron's Seafood
Hi George,
I totally agree with you about the cold crabs! I find them so much easier to pick that way. Thank you very much for the wonderful review, we appreciate it. We look forward to serving you again soon!
- Mimi from Cameron's Seafood
Thank you so much for the great review Giselle :) I'm so glad you've been pleased with our crabs and service thus far. Until next time!!
- Mimi from Cameron's Seafood
Hi Brett,
We're very sorry to hear that your recent order didn’t meet expectations—especially as we strive to deliver the best quality Maryland Blue Crabs to all our customers.
We did attempt to reach you by phone to discuss a resolution but were unfortunately unable to connect. At your convenience, please give us a call back at 888-404-7454. We'd appreciate the opportunity to speak with you directly and make things right.
Sincerely,
- Mimi from Cameron's Seafood
I'm so glad that you were pleased with your purchase Lam :) Thank you so much for taking the time to leave a review, we really appreciate it. Until next time!
- Mimi from Cameron's Seafood
Welcome to the family! I hope you enjoyed your crabs and thanks for giving us the opportunity to serve you :)
- Mimi from Cameron's Seafood
S
Shelly Olson美国 · 写过 1 条评价 · 体验于 2025-06-15 ·
★★★★★
为父亲订购雄性蓝蟹……
父亲节订了雄性蓝蟹,它们绝对棒极了。肯定会再次订购这些!
Cameron's Seafood 回复2025-06-23
Hey Shelly! I'm so glad that we were able to make this Father's Day celebration one to remember :) We appreciate you taking the time to leave a review, it means a lot.
- Mimi from Cameron's Seafood
We appreciate you giving us the opportunity to make it up to you after a disappointing batch Rita! I'm so glad that the replacement was just as delicious as your previous orders with us :) Until the next one!
- Mimi from Cameron's Seafood
Hi André! Thank you so much for this amazing detailed review of your recent home delivery order. I'm thrilled to hear that you and your guests enjoyed the colossal crabs :) We look forward to serving you again soon!
- Mimi from Cameron's Seafood
Hi Kathleen,
We're truly sorry to hear about your experience and appreciate you bringing it to our attention. Your feedback is deeply concerning to us, and we sincerely apologize for what you went through.
We want to assure you that we take product safety and quality very seriously. Every item we ship is double-checked for expiration dates and condition before leaving our facility. The batch of crawfish you received was from a 2028-dated lot and had been properly flash frozen. According to USDA guidelines, flash frozen seafood and shellfish remain safe indefinitely when kept frozen so I'm really not sure how this happened.
That said, your health and satisfaction are extremely important to us. We attempted to reach you by phone to discuss a resolution but were unable to connect. If you're open to it, we'd love the opportunity to speak with you directly to make this right.
Please reach out to us at 888-404-7454 or [email protected] at your earliest convenience.
Speak soon!
Hi Stacey,
We’re deeply sorry to hear that your seafood didn’t arrive in time for your party — we completely understand how frustrating and disappointing that must have been, especially after planning in advance.
While delivery delays are unfortunately out of our direct control, we want to sincerely apologize for the inconvenience this caused. As noted in our shipping policy, UPS Ground deliveries can arrive anytime between 8:00 AM and 8:00 PM, and we’re unable to request a specific delivery time. To help avoid situations like this, we also recommend scheduling deliveries for the day before any planned events or choosing Overnight shipping which guarantees delivery by noon to most zip codes.
That said, we believe in taking care of our customers, and we’d like to make this right. We've tried calling a few times but have been unable to reach you thus far. I also sent you an offer via email yesterday so if you could kindly read it and get back to me it would be much appreciated.
Please don’t hesitate to reach out with any questions or if there’s anything else we can do.
Sincerely,
- Mimi from Cameron's Seafood
Thank you for your feedback! We're glad to hear you enjoyed the flavor of the crabs, though we're sorry they didn’t meet your expectations in terms of size. If you ever receive crabs that appear undersized, we recommend emailing us at [email protected] with a photo of the crabs next to the measuring ruler included in your box. We’re always happy to replace or issue a credit for any crabs that did not meet the advertised size.
Regarding the mallets, paper, and extra seasoning—those are available for purchase separately during checkout. We totally understand how essential those tools are, especially when you're outside of Maryland, and we want to make sure you're fully set up for a great crab feast.
Please don’t hesitate to reach out to us at 888-404-7454 or by email and I'm sure we can find a way to make it up to you!
We truly appreciate your business and hope to serve you again soon!