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健康与医疗

Carewell

100 条评价

4.1100 条评价
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关于 Carewell

数据更新
网站
carewell.com
分类
健康与医疗
所在地
United States
状态
待认证
近 12 个月
76 条评价
差评回复率
91%(20/22 条)
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Carewell靠谱吗?

Carewell(carewell.com)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 100 条用户评价,属于健康与医疗分类,口碑良好。22% 的评价为 1 星,差评比例偏高;商家回复了 91% 的差评;近 12 个月新增 76 条。数据最后更新于 2026-08-10。

用户怎么说

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Whitney Hampton · 写过 1 条评价 · 体验于 2025-06-03 ·

我照顾年迈的父亲,他……

我照顾年迈的父亲,他喝 10 克增强奶昔 24 包。我买这些已经很多年了。嗯,我很高兴在 Carewell 找到他们,并且能够以较低的成本进行重复交付和付款。然而,我的银行提醒我并停止付款,因为费用从 50 美元涨到 110 美元,没有任何通知。当我问这是否是一个错误以及我可以获得积分时,两个不同的人告诉我不,他们的费率有所不同!谁曾经花 100 美元买过 boost shake?有人吗?如果您与他们进行一次性购买,效果会很好。如果你尝试执行他们的任何保护程序,你就会像我一样被抓住!对固定收入的人来说绝对是可怕的事情。可耻的商业行为。

Carewell 回复2025-09-15

I am so sorry for the frustration and stress this has caused you. We understand how important it is for you to get the products you need for your father. While I can't access your specific account details here, we want to make this right. Please reach out to our customer support team directly with your email address or order number. You can contact our support team at 800-696-2273 or [email protected] They can investigate the price discrepancy and work with you to find a fair solution. Thank you for bringing this to our attention.

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Kim Johnson · 写过 1 条评价 · 体验于 2025-05-27 ·

从未收到我的订单。 我订购了 6 罐 Adapt Adhesive...

我在三月份订购了 6 罐 Adapt Adhesive Spray Remover,并付款了,但从未收到。我什至不会给一颗星,除非你必须能够写评论!

Carewell 回复2025-09-15

Hi Kim, We've attempted to locate your order within our system, and we have no records of an order under your name for Adapt Spray remover. You can contact our support team at 800-696-2273 or [email protected] with your order details. They will investigate what happened to your shipment and ensure you get a full refund or a replacement order immediately. Thank you for bringing this to our attention.

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Jeminese · 写过 1 条评价 · 体验于 2025-05-06 ·

Carewell 遭到黑客攻击,他们的……

Carewell 已被黑客攻击,他们的客户服务部门根本没有帮助。他们不允许我回到我的帐户。我多次给客户服务部发电子邮件,但不断收到荒谬的答复。

Carewell 回复2025-09-15

I understand your concern, and I want to assure you that we have not been hacked. The security of our customers' information is our top priority. It sounds like there might be an issue with your account credentials, which our customer support team can resolve for you. Please give us a call at 800-696-2273 or email us at [email protected]. We will get your account unlocked and help you regain access immediately. We apologize for the frustration this has caused and appreciate your patience.

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Ruth Trump · 写过 5 条评价 · 体验于 2025-04-21 ·

我们订购了男士样品包

我们为男士订购了一个样品包。我们被告知订单通常会在下单后 24 小时内从公司发出。我们上周下了订单,但还是没有看到?我们原本希望能在假期里拥有它们。没有。我想如果不是大订单,那并不重要。 DT & RT,来自俄亥俄州

Carewell 回复2025-09-15

Hi there, thank you for bringing this to our attention. Please know that all orders are important to us, regardless of their size. We value every customer and your feedback helps us improve. To check the status of your shipment and get a clear update, please contact our support team at 800-696-2273 or [email protected] with your order details. They will be able to provide you with the information you need and assist with any issues.

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WMG · 写过 3 条评价 · 体验于 2025-04-22 ·

优秀的沟通能力;优惠的价格和选择

优秀的沟通能力;价格优惠;良好的产品选择;能够调整自动发货项目的交货时间表。感谢你们提供的优质服务。

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Carol Dubovick · 写过 9 条评价 · 体验于 2025-04-02 ·

优秀的员工

优秀的员工,熟悉销售产品并及时交付产品。

Carewell 回复2025-09-15

Thank you so much for the wonderful feedback! We're thrilled to hear that you had a great experience with our team and our service. We appreciate you taking the time to let us know.

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Consumer · 写过 1 条评价 · 体验于 2025-04-15 ·

卡雷韦尔似乎真的很关心

Carewell似乎有多种品牌可供选择,价格合理,交货快捷。作为我 94 岁患有路易体痴呆症母亲的照顾者,他们的意见和建议对我很有帮助。

Carewell 回复2025-09-12

Thank you so much for your kind review. We are so glad to hear that our variety of brands, reasonable prices, and fast delivery are meeting your needs. It means a great deal to us that our advice and recommendations have been a help to you as you care for your mother. We are committed to supporting caregivers like you, and we sincerely appreciate you trusting us to be a part of your journey.

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Joseph LeVeck · 写过 2 条评价 · 体验于 2025-03-26 ·

关怀和倾听

我从 Carewell 家族那里得到了优质的客户服务。始终是一流的,超越的。我无法形容他们对我有多好。当我在生活中进步时,我希望卡威尔能够陪伴在我身边。上帝保佑。

Carewell 回复2025-09-12

Thank you so much for this incredibly kind review. It means the world to us that you feel like part of the Carewell family, because that's exactly how we see our customers. We are truly touched by your words and want you to know that as you progress in life, we will absolutely be here for you. You can always count on us. We appreciate you trusting us and look forward to continuing to support you.

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Rob Super · 写过 1 条评价 · 体验于 2025-04-12 ·

很好…………

Carewell 回复2025-04-13

That's great to hear you had a good experience! We appreciate you taking the time to leave us some feedback. If there's anything specific you enjoyed or if you have any suggestions for how we could make your experience even better next time, we'd love to hear more!

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Rosemary S. · 写过 1 条评价 · 体验于 2025-01-19 ·

伟大的公司

为了让这句话简短而甜蜜,每当我从 Carewell 订购时,该商品都会状况良好、准时,而且总是订购的正确商品。 非常可靠。谢谢。

Carewell 回复2025-04-07

That's wonderful to hear! Thank you so much for your concise and positive feedback. We're delighted to know that you consistently receive your orders in excellent condition, right on time, and exactly as ordered. We truly appreciate your trust in Carewell and are glad we can be a reliable source for you. Thanks for letting us know!

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Nancy Robinson · 写过 1 条评价 · 体验于 2025-03-25 ·

这是第一笔订单

这是。我第一次使用这家公司,但我读了评论,它们很棒。 该产品与所述完全一致。价格非常合理,而且运输 被付了钱。它来得很及时,我会毫不犹豫地 从他们那里订购 agsin

Carewell 回复2025-04-06

That's fantastic to hear! Thank you so much for sharing your positive first experience. We're thrilled that the product met your expectations, the price was reasonable, and the shipping was timely. We appreciate you taking the time to mention the great reviews you read – we strive to live up to them! We look forward to the opportunity to serve you again in the future.

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Patricia Curry · 写过 5 条评价 · 体验于 2025-03-25 ·

这家公司应该成为……的典范。

这家公司应该成为其他公司的榜样。客户服务可以快速解决问题,并以尊严、尊重和专业的态度对待客户。您有多种商品可供选择,并且交货快捷。

Carewell 回复2025-04-02

That's wonderful to hear! Thank you so much for taking the time to share such positive feedback. We truly appreciate your kind words about our customer service, product selection, and delivery speed. We strive to provide all our customers with excellent service and a positive experience, and it's very rewarding to know we've succeeded in your case.

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Rebecca Vernon · 写过 1 条评价 · 体验于 2025-03-12 ·

总的来说,服务很棒

他们的产品选择很棒而且价格实惠。他们送货速度相当快,而且把所有东西都包装得很好。

Carewell 回复2025-03-27

We're delighted to hear you're enjoying our great product selection, affordable prices, fast delivery, and careful packaging. We strive to provide excellent value and service. Thank you for your support!

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Earlene Clayton · 写过 1 条评价 · 体验于 2025-03-24 ·

服务棒极了!

我一直从 Carewell 订购产品来帮助我照顾我的妈妈至少 5 年(如果不是更长时间)。他们一直都很棒!很棒的产品、快速的交货时间和最好的客户服务!我与 Carewell 的所有往来都很棒!很高兴。我强烈推荐。

Carewell 回复2025-03-25

Thank you so much for your kind words and for being a loyal customer for over five years! We're thrilled to hear you've consistently had a great experience with our products, delivery, and customer service. We truly appreciate your recommendation!

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Susan Ricer · 写过 2 条评价 · 体验于 2025-03-22 ·

卡瑞韦尔总是准时地给我带来平静。

卡瑞韦尔总是准时给我带来宁静。 我可以信赖它。由于神经病变破坏了膀胱和大脑之间的信号,我失禁了。 我需要按时拿到我的产品,因为它是唯一能容纳我尿液的内裤,这样我就可以四处旅行。

Carewell 回复2025-03-23

We understand completely how important it is for your Tranquility briefs to arrive on time. We're so glad to hear you can count on us for reliable delivery. We know how essential it is for you to have the right product to maintain your mobility and travel, and we take that responsibility very seriously. Thank you for trusting us to provide this vital service for you.

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Leslie Campbell Chavez · 写过 1 条评价 · 体验于 2025-03-21 ·

优质的客户服务

我们从 Carewell 收到了每月的自动发货用品。我们收到它们的第二天,使用它们的人就去世了。我联系了 Carewell 客户服务部询问退货事宜,他们非常友善、富有同情心且乐于助人。 我强烈推荐这家公司。

Carewell 回复2025-03-23

We are deeply saddened to hear of your loss. Please accept our sincerest condolences during this difficult time. We are glad to hear that our customer service team was able to provide you with kindness and helpful assistance during such a challenging moment. We understand that this is a very difficult time for you and your family. We appreciate you taking the time to share your experience with us, and we are honored that you would recommend our company. We are here to support you if you need anything further.

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Gwynn Fiedler · 写过 3 条评价 · 体验于 2025-03-03 ·

卡威尔拯救了我的一天!

我可以从几个不同的地方得到我需要的东西,但 Carewell 的价格非常好,而且他们的运输是最好的!由于缺乏资金,我倾向于等到最后一刻才订购,但 Carewell 总是帮我安排运输!

Carewell 回复2025-03-22

Thank you so much for your kind words! We understand that timing can be crucial, and we're glad our pricing and fast shipping have been reliable for you. We appreciate your trust in Carewell!

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Shirley · 写过 1 条评价 · 体验于 2025-03-18 ·

服务非常好

服务非常好,当我不知道如何订购时,有人就在那里帮助我获得我需要的一切,并且我的订单交付速度很快不到(3)天,他们还让我随时了解我的订单,后续行动非常棒

Carewell 回复2025-03-20

Thank you so much for your wonderful review! We're thrilled to hear you had such a positive experience with our service and fast delivery. We appreciate your feedback!

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Barbara West · 写过 2 条评价 · 体验于 2025-02-27 ·

订购很简单

订购很简单 交货快速且离散 我订购的产品非常合身且不漏水 我订购的产品价格合理

Carewell 回复2025-03-15

It's wonderful to hear you're completely satisfied with your experience, from the ordering process to the product itself. We appreciate your feedback and your business!

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Tracy Thelen · 写过 1 条评价 · 体验于 2025-03-01 ·

我很高兴找到了卡威尔!

我很高兴找到了卡威尔。我属于“三明治一代”,要照顾我一岁的孙子和我83岁的父亲。 我订购了一个雾化器,很快就到了。这是一个很棒的产品,为我的家人创造了奇迹。我非常欣赏 Bianca 和 Jonathan 所营造的小镇氛围,并会向我圈子里的任何人推荐与 Carewell 合作。 谢谢你成为你!祝你一切顺利! 〜特蕾西

Carewell 回复2025-03-15

Thank you so much for sharing your wonderful experience Tracy! We're thrilled the nebulizer arrived quickly and is working so well for your family. We know how demanding it can be to be a part of the 'sandwich generation', and we're here to help make things a little easier. Thank you for being a part of the Carewell family! Be well!