Carved

漂亮的产品，对国际客户的支持令人失望

I've been buying from Carved for several years and have always loved their unique products. The quality of the design and the craftsmanship are outstanding, which is why this experience was so disappointing. When I contacted customer support about my case, the communication was courteous, professional and prompt throughout. Unfortunately, the available solutions didn't work in practice for an international customer. To exchange the case, I would have had to pay more than CHF 50 just for return shipping from Switzerland, followed by shipping costs for the replacement and potentially Swiss import VAT again. In the end, the exchange would have cost so much that it simply wasn't worth it. The only alternative offered was a 25% discount on purchasing another case. I don't blame the customer service representative—they were friendly and tried to help within the company's policy. However, I do think Carved should reconsider how warranty and exchange cases are handled for customers outside the US. 产品很漂亮，但优质品牌还应该提供优质的售后体验。

如果可以的话我不会给星星

如果可以的话我不会给任何星星。几周来我一直在发电子邮件想要退回这些案件，但没有得到回复。买家如果收到一件并想回馈好运，请小心。

自 S6+ 起订购雕刻手机壳

I've been ordering Carved phone cases for YEARS, at least since I think the S6 or S8?我非常喜欢他们的手机壳。 While I've never invested in the live edge case, I would imagine that the beauty would be even better than the traveler cases!它们也非常耐用。 I mean, I drop my phone A LOT, and the way this case is made has protected my phone all but one time from being shattered (with the one time not being anything the case could have prevented). I've gotten some of the standard resin + wood cases, while also getting the engraved nature ones and I love them all so much. I can't imagine that I would ever get another phone case that would even compare to the beauty and quality that Carved provides. I absolutely love them and their little messages they provide when the case arrives.我极力推荐他们！

EDC Dark：功能艺术的绝妙作品

我在第一天就预订了一把 Carved EDC 深色刀。 (I also did pre-order orders for my nephews and stepdaughter’s boyfriend, who are all Carved fans.) I just received my EDC dark as I picked it out the moment access for pre-orders opened. It is a gorgeous example of the Bloom collection featuring purple and red flowers and a spruce like wood burl.这把刀由华丽的大马士革钢制成。 它时尚、平衡，而且新的快速释放按钮工作起来非常漂亮。 With a bit of practice you can flip the knife open, hit the quick release button and flip it back closed. As much as I adore and miss the LiveEdge knives, the EDC Dark may be my favorite Carved blade yet: it is a sublime piece of functional art. 我非常高兴，并且会在我的下一个 EDC Dark 现场徘徊。

盒子看起来是开箱即用的

收到这个案例我非常兴奋。 I opened the box. The case itself is absolutely gorgeous, but scratched and seems to be used. The back isn't flush.这绝对不值得我付出的代价。 Custom service is okay. But I can either pay to have it sent back for a refund or for them to fix it. Or I can keep it and get a $8.10 refund... Which is absolutely insane. 我非常失望。

这不适合

这不合适。这是我的第三个案例，其他两个都很完美。这个太小了，我担心我强行打开它会把屏幕弄碎。 充电口太小，几乎所有充电器（包括三星的充电器）都无法插入。你也无法取出笔，因为切口太小。我打电话过去，客服女士非常粗鲁。现在我无法把这个东西取下来，它基本上让我的手机无法使用。

我的猫王案就是国王！

我刚刚收到我的“Elvis”手机壳，我喜欢它！质量非常出色，设计更加引人注目，而且点击按钮很棒！我真的不敢相信我能以这个价格买到一个手工制作的手机壳！

这是值得的价格

花钱了，花得值！ Buy the live edge cases.每一分钱都是值得的。

非常有吸引力

失望/产品缺陷。

我在社交媒体上多次看到 Carved，最终决定为我的 iPhone 16 Pro Max 订购一个保护壳。 他们的网站称，到英国的海外订单需要 15 至 20 天，但我的时间要长得多。我就延误问题联系了他们，值得赞扬的是，他们反应迅速，并联系了美国邮政局以推动此事的进展。 当箱子到达时，我很高兴它终于到了，但对质量感到失望。它并不像我想象的那样具有保护作用。外壳感觉很脆弱，而且设计看起来很容易破裂或从外壳上脱落。 不到两周后，表壳上的涂层开始磨损，并且情况继续恶化。表面还产生了一种粘糊糊的感觉，这种情况通常只有在使用多年后才会出现，而不是在几天之内。 我在 Instagram 上向 Carved 发送了有关此问题的消息，但回复时间超出了我的预期。 They were active for a long time before opening or replying to my message, which felt inconsistent with the high praise I had seen about their customer service. 当他们最终回复时，他们要求我给他们发电子邮件——我照做了。 However, they now want me to send the case back to them because they can’t see the defects in photos, which makes it feel like they don’t believe what I’m describing.他们还表示，收到案件后最多需要 7 天的时间来审查——这似乎不太可能。 总的来说，我很失望。我看到的许多评论都强调了他们的产品和客户服务是多么出色，但我的个人经历与此不符。不幸的是，我不会再从 Carved 购买东西了。

有史以来最好的公司！

I’ve been ordering products from Carved for years and have never been disappointed. Absolutely top-notch quality, design, and customer service.我极力推荐这家美国小企业！

真正适合您 iPhone 的艺术品

The folk carved are very responsive when you’re ordering your new piece of artwork for your phone.我提出的每个问题都很快得到了解答。 Now that I’ve received my new piece of artwork I can’t stop touching it.我无法停止握住手机。我无法停止看它。任何看到我手机的人也看不到。 Once they touch it they’re absolutely amazed because frankly, I don’t think they understand what it is until they touch it. This is my second iPhone case and I will continue to buy them every time I switch my phone. 奥利叔叔出局

这些手机壳非常漂亮，而且非常实用和具有保护性。

这些保护壳非常漂亮并且具有很强的保护作用。 I’ve been a Carved customer for at least five years and have no complaints.我只是因为我漂亮的手机壳而受到称赞。

我非常喜欢我的手机壳

易于浏览的网站、令人难以置信的独一无二的设计以及对产品的明确期望。 I absolutely love my case I’m a huge fan of resin designs and this has far exceeded my expectations. I can’t wait for mountain / resin design options!

我从…购买了多种产品

几年来，我已经从 Carved 购买了几款产品，从一开始我就对这家公司印象深刻。他们的作品是独一无二的。你可以感受到他们内心的爱。作为一名工匠和艺术家我自己。我喜欢支持其他艺术家和狡猾的人做好工作。在一个似乎已经放弃客户服务的世界里，这些酷猫做得对！确实令人耳目一新。优质产品来自优质人员。终生风扇

坚固美观的外壳。

这款独一无二的 iPhone 17 Pro Max 手机壳……

这款独一无二的 iPhone 17 Pro Max 手机壳是一件艺术品。这个保护套可以保护我新手机的摄像头（三个镜头），而其他手机壳则不能。 但其他表壳也不是手工制作的。手机很重，但这款手机壳却不重。我喜欢它：巧妙的设计、易于护理以及手工制作。恭喜这位工匠。它对我来说比我付出的更有价值！

会再次购买

它的发货和接收都非常快。与其他手机壳相比，手感很好。它很漂亮，即使他们尝试再次进行相同的设计，它仍然是一件独一无二的艺术品。

总是乐于助人

总是有帮助！发货快！和一如既往的美丽工艺！

惊人的手机壳！独一无二！

The phone case came quickly and was packaged in a really fancy box. The phone case itself was just beautiful and well made. 我收到了各种各样的赞美。 我对我的购买感到非常满意！